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Grab’s ESG progress in 2025: Rising as One

Grab Sustainability Team

. April 16, 2026 . Regional

Grab’s driver- and merchant partners earned a record US$15.3 billion on the platform in 2025—a 19% increase from the previous year. This growth in collective earnings, highlighted in our latest environmental, social, and governance (ESG) report, reflects the rising number of partners building and sustaining their livelihoods with us. It’s a testament to the resilience of Southeast Asia’s digital economy.

Grab’s driver- and merchant partners collectively earned US$15.3 billion in 2025

At Grab, we believe that technology is a bridge-builder. We ensure that digital tools serve as a gateway to opportunities at scale, empowering the millions of micro, small, and medium enterprises (MSMEs) and driver- and delivery-partners in Southeast Asia who are earning an income through our platform. Many are taking their first steps into the digital economy.

I stopped waiting for opportunities and started creating them. Seeing my children in university and knowing our home is truly ours is a pride I can’t describe - it’s a future I once thought was out of reach.

Đậu Hải Duyên, Grab driver-partner in Vietnam

Expanding access to financing

Key to our commitment is a human-centric approach to product innovation. We ensure complex technologies become accessible to more people and serve those who need a bridge into the formal economy.

For example, our platform allows us to extend credit to driver-partners who traditionally struggle to access bank loans due to a lack of formal employment or credit history. By leveraging alternative data, we are able to offer short-term loans that are seamlessly repaid through the app.

Today, one in three active driver-partners has taken a loan through Grab. Notably, 68% of these borrowers accessed formal credit for the first time. Beyond immediate funding, this helps partners build a financial track record—opening the door to future stability and sustained growth.

Today, 1 in 3 active driver-partners has taken a loan through Grab. 68% of them had never accessed formal credit before.

One reason for the success of our financing products is that they feel intuitive. For instance, three out of four driver-partners who accessed a loan through GrabFin cited automatic wallet deductions as the primary reason for choosing Grab. By automating the repayment process through their daily earnings, partners can focus on their work rather than worrying about manual bill payments.

Technology as an enabler

As artificial intelligence (AI) transforms the economy, one of our goals has been to make these tools accessible and useful to first-time digital entrepreneurs, not just large enterprises.

In 2025, we onboarded another 856,000 micro, small, and medium businesses onto the Grab platform. That year, we also launched the Grab Merchant AI Assistant, a context-aware chatbot accessible through the GrabMerchant app. It offers easy, step-by-step guidance in natural language, on everything from marketing campaigns to menu optimisation.

Already used by one in four MSME partners, this tool drove an impressive average 15% uplift in sales in 2025. The right technology empowers even the smallest business.

Equal access to safe and sustainable income opportunities

Crucially, our platform is helping open opportunities for those who face disproportionate barriers to work. Through tailored initiatives, we now have 189,000 women driver-partners and persons with disabilities (PWD) driver-partners earning through Grab, a 40% increase from last year.

Some successful initiatives are technology-driven. For instance, women GrabCar passengers in Thailand and Malaysia can now choose to be picked up by women drivers, This is in addition to the Women Passengers Preferred toggle which allows women driver-partners to opt for matching with more women passengers through the app. This simple feature provides a feeling of safety for women.

Across Southeast Asia, women driver-partners now contribute ~US$0.8 billion in economic output through the Grab platform

Other measures are built on the power of human connections and community, such as our specialised onboarding and training for women and PWD partners, referral programmes, and partnerships with non-profit organisations.

Together, efforts to expand the inclusion of women—an underrepresented segment in driver-partner roles—are creating meaningful economic impact. Among women driver-partners surveyed as part of Grab’s Women Driver Programme, 22% had no active form of income prior to joining, a rate 2.4 times higher than men. Across Southeast Asia, women driver-partners now contribute approximately US$0.8 billion in economic output through the Grab platform.

It’s not just about inclusion; by welcoming more partners, we closed vital supply gaps and provided consumers with better choices.

Grab provided a vital lifeline when I had no traditional family support to lean on. I am proud to now serve as a bridge for other single mothers, giving them the confidence to drive and the network to succeed.

Saidah Anwar, Grab driver-partner Indonesia

Protecting the places we call home

As we expand, we are also accelerating the transition to a low-carbon future. Currently, 9% of all distance traveled on our platform is via low-emission modes. This momentum is most evident in markets like Thailand, where EV adoption on Grab is seven times the national average.

By scaling EV-only verticals to seven markets, we are encouraging passengers to choose greener transport while helping partners lower operating costs and build resilience against rising fuel prices.

These are vital steps towards greener mobility at scale in a region with many challenges, including fragmented charging infrastructure, a lack of standardised battery systems, and complex regulations. Grab is working with stakeholders in the government and private sectors to overcome these systemic hurdles.

A GrabScholar award ceremony in Thailand. GrabScholar expands access to education for students from underserved backgrounds, helping to reduce financial barriers that may otherwise limit academic progression. The programme includes Grab driver- and merchant-partners and their immediate family members, as well as members of the public, reflecting our commitment to supporting both our ecosystem and the broader communities in which we operate.

Uplifting those around us

Our responsibility ultimately extends beyond our platform to the wider Southeast Asian community.

Whether through supporting 17 regional environmental projects or awarding over 3,600 scholarships through GrabScholar, we are investing in a future where everyone has the chance to thrive. We do this because we believe our success is inseparable from the progress of the communities in the region. When we move forward together, we Rise As One.

These milestones are just the beginning. Read the full 2025 environmental, social, and governance (ESG) report for more insights and case studies on Grab’s impact in 2025 across key priority areas, including: Safe and Sustainable Earning Opportunities, Financial inclusion, Resilient and Low-Carbon Environment, and our social responsibility beyond Grab’s platform.

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