PRODUCT INNOVATION

Food and deliveries

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March 21, 2025
Regional
Upload a photo to find the right address on Grab
Sometimes you don’t have the exact address of a place. Grab’s new Image Search lets you upload a photo to find it
March 12, 2025
Regional
New GrabVIP programme recognises top users with exclusive privileges
The GrabVIP programme offers priority delivery and enhanced customer support for top users in Southeast Asia.
February 1, 2025
Grab features you didn’t know we launched in 2024
Group Rides, GrabShop, and many more! These smart new products make the Grab experience better
January 7, 2025
Regional
Grab’s new AI tool makes menu management a snap for merchants
With Merchant Menu Assistant, restaurants can upload a photo of their physical menu to create a digital one on GrabFood without fuss
November 26, 2024
Regional
How we use GenAI to help GrabFood menu items stand out
Our new tool helps merchant-partners generate succinct food descriptions to help sales.
October 10, 2024
Regional
GrabShop’s digital catalogue simplifies social selling
GrabShop allows sellers to share a catalogue of goods with buyers on social media for a smooth order and delivery experience
September 27, 2024
Regional
The design process behind Grab’s driver-partner apparel upgrades
From quick-drying t-shirts to rain pants, we work closely with our partners to stress-test new designs
August 8, 2024
Regional
Taking the last bit of friction out of food deliveries with smart food lockers
We’re trialling food lockers across Southeast Asia to simplify meal handover in crowded locations
July 25, 2024
Indonesia , Singapore , Thailand

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

    As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

    Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.