PRODUCT INNOVATION

Food and deliveries

Grab introduces Safety Centre to Live Activities
Besides real-time tracking of rides or deliveries progress, users can now access the Safety Centre conveniently.
November 13, 2025
Regional
GrabUnlimited gets bigger and better with new upgrades
Southeast Asia’s largest paid food delivery loyalty programme now comes with mobility benefits and curated partner deals such as access to ChatGPT plus.
August 21, 2025
Regional
Simplifying food discovery for every diet
Saved dietary preferences, smarter filters, and clear food labels to make food discovery smoother for users with dietary needs.
July 24, 2025
Regional
Helping merchants thrive: The next evolution of Grab’s finance tools
We’re revamping the way merchant-partners keep track of their sales and earnings through Grab
June 24, 2025
Regional
New GrabVIP programme recognises top users with exclusive privileges
The GrabVIP programme offers priority delivery and enhanced customer support for top users in Southeast Asia.
February 1, 2025
Grab features you didn’t know we launched in 2024
Group Rides, GrabShop, and many more! These smart new products make the Grab experience better
January 7, 2025
Regional
Grab’s new AI tool makes menu management a snap for merchants
With Merchant Menu Assistant, restaurants can upload a photo of their physical menu to create a digital one on GrabFood without fuss
November 26, 2024
Regional
How we use GenAI to help GrabFood menu items stand out
Our new tool helps merchant-partners generate succinct food descriptions to help sales.
October 10, 2024
Regional
GrabShop’s digital catalogue simplifies social selling
GrabShop allows sellers to share a catalogue of goods with buyers on social media for a smooth order and delivery experience
September 27, 2024
Regional

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

    As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

    Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.