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AI in action

Discover how we use AI to drive innovation and enhance experiences.

Perspectives

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Beyond one-size-fits-all: Why Grab embraces multiple AI coding assistants
Our approach allows us to find the right tool for each problem and remain flexible in a rapidly evolving environment
February 20, 2025
Regional
How AI raises the stakes in digital fraud
Scammers are using AI to target victims online. But anti-fraud tech is also becoming more sophisticated
November 21, 2024
Regional
Harnessing AI for public good: Grab’s approach to AI Governance
As we embrace AI at Grab, we’re also setting up a system of checks and balances to manage its risks
November 20, 2024
Regional
[Watch] Tackling customer problems with tech | Tech in Asia Conference 2024
Grab’s CTO Suthen Thomas discusses how companies don’t always need the most complex tech to find success and the role of AI in the digital age.
September 2, 2024
Regional
The machine learning magic that powers Grab’s marketplace
Rain or shine, Grab reacts to environmental factors in-real time. What goes on under the hood when it makes subtle adjustments?
August 8, 2024
Regional
[Watch]: How quickly can AI be scaled? Panel at Fortune conference
Tech leaders convened at Fortune’s Brainstorm AI Singapore event to discuss how AI tools are being deployed across Asia
August 1, 2024
Regional
Beyond one-size-fits-all: Why Grab embraces multiple AI coding assistants
Our approach allows us to find the right tool for each problem and remain flexible in a rapidly evolving environment
February 20, 2025
Regional
How AI raises the stakes in digital fraud
Scammers are using AI to target victims online. But anti-fraud tech is also becoming more sophisticated
November 21, 2024
Regional
Harnessing AI for public good: Grab’s approach to AI Governance
As we embrace AI at Grab, we’re also setting up a system of checks and balances to manage its risks
November 20, 2024
Regional
[Watch] Tackling customer problems with tech | Tech in Asia Conference 2024
Grab’s CTO Suthen Thomas discusses how companies don’t always need the most complex tech to find success and the role of AI in the digital age.
September 2, 2024
Regional
The machine learning magic that powers Grab’s marketplace
Rain or shine, Grab reacts to environmental factors in-real time. What goes on under the hood when it makes subtle adjustments?
August 8, 2024
Regional
[Watch]: How quickly can AI be scaled? Panel at Fortune conference
Tech leaders convened at Fortune’s Brainstorm AI Singapore event to discuss how AI tools are being deployed across Asia
August 1, 2024
Regional
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Solutions

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Upload a photo to find the right address on Grab
Sometimes you don’t have the exact address of a place. Grab’s new Image Search lets you upload a photo to find it
March 12, 2025
Regional
How Large Language Models help us make content moderation more precise
We’re reducing the strain on manual content moderation with AI-powered automation
February 28, 2025
Regional
How the Grab Early Access app helps stress-test new features
Grab employees play an important part in testing and refining new features through its internal early access app.
February 26, 2025
Regional
How AI accelerated product innovation at Grab in 2024
These AI-powered products and features make the Grab experience better for everyone
December 19, 2024
Regional
Meet Jarvis, the AI-powered analytics tool that helps Grab’s account managers generate insights
With Jarvis, a task that could take account managers many hours now takes just 10 minutes. It’s an example of AI in action at Grab.
November 28, 2024
Regional
Grab’s new AI tool makes menu management a snap for merchants
With Merchant Menu Assistant, restaurants can upload a photo of their physical menu to create a digital one on GrabFood without fuss
November 26, 2024
Regional
Upload a photo to find the right address on Grab
Sometimes you don’t have the exact address of a place. Grab’s new Image Search lets you upload a photo to find it
March 12, 2025
Regional
How Large Language Models help us make content moderation more precise
We’re reducing the strain on manual content moderation with AI-powered automation
February 28, 2025
Regional
How the Grab Early Access app helps stress-test new features
Grab employees play an important part in testing and refining new features through its internal early access app.
February 26, 2025
Regional
How AI accelerated product innovation at Grab in 2024
These AI-powered products and features make the Grab experience better for everyone
December 19, 2024
Regional
Meet Jarvis, the AI-powered analytics tool that helps Grab’s account managers generate insights
With Jarvis, a task that could take account managers many hours now takes just 10 minutes. It’s an example of AI in action at Grab.
November 28, 2024
Regional
Grab’s new AI tool makes menu management a snap for merchants
With Merchant Menu Assistant, restaurants can upload a photo of their physical menu to create a digital one on GrabFood without fuss
November 26, 2024
Regional
View more
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Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.