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AI in action

Discover how we use AI to drive innovation and enhance experiences.

Perspectives

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From bits to atoms: Lessons from AI’s leap into the physical world
In the age of embodied AI, autonomous vehicles and robots will bring AI into the physical world. How does this play out for our region?
May 29, 2026
Regional
How the design team at Grab is redefining creativity with AI
Grab’s design leadership decided to say yes to GenAI’s transformative power. We haven’t looked back
June 12, 2025
Regional
Leveling the playing field with AI
Grab’s accessible AI tools help small business owners and driver-partners stay competitive to earn sustainable incomes
May 2, 2025
Regional
Beyond one-size-fits-all: Why Grab embraces multiple AI coding assistants
Our approach allows us to find the right tool for each problem and remain flexible in a rapidly evolving environment
February 20, 2025
Regional
How AI raises the stakes in digital fraud
Scammers are using AI to target victims online. But anti-fraud tech is also becoming more sophisticated
November 21, 2024
Regional
Harnessing AI for public good: Grab’s approach to AI Governance
As we embrace AI at Grab, we’re also setting up a system of checks and balances to manage its risks
November 20, 2024
Regional
From bits to atoms: Lessons from AI’s leap into the physical world
In the age of embodied AI, autonomous vehicles and robots will bring AI into the physical world. How does this play out for our region?
May 29, 2026
Regional
How the design team at Grab is redefining creativity with AI
Grab’s design leadership decided to say yes to GenAI’s transformative power. We haven’t looked back
June 12, 2025
Regional
Leveling the playing field with AI
Grab’s accessible AI tools help small business owners and driver-partners stay competitive to earn sustainable incomes
May 2, 2025
Regional
Beyond one-size-fits-all: Why Grab embraces multiple AI coding assistants
Our approach allows us to find the right tool for each problem and remain flexible in a rapidly evolving environment
February 20, 2025
Regional
How AI raises the stakes in digital fraud
Scammers are using AI to target victims online. But anti-fraud tech is also becoming more sophisticated
November 21, 2024
Regional
Harnessing AI for public good: Grab’s approach to AI Governance
As we embrace AI at Grab, we’re also setting up a system of checks and balances to manage its risks
November 20, 2024
Regional
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Solutions

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How Grab’s Legal team automated contract reviews without losing expert control
The playbook we created now helps other departments implement AI into their workflows
May 4, 2026
Regional
Grab AI Assistant: Here to help you with your life admin
Starting with helping you figure out what to eat, this assistant will soon be your conversational gateway to many Grab services
April 8, 2026
Regional
Driving smarter with the new Driver AI Assistant
We’re empowering our driver-partners with a context-aware AI companion that helps them make smart decisions on the go
April 8, 2026
Regional
We’ll remind you to book a ride in advance whenever we predict low ride availability
Thanks to our forecasting models, we can anticipate when it might be hard to get a ride and give you a heads-up
January 29, 2026
Regional
Four ways Grab solves real-world user challenges with AI
Fewer language barriers, smarter deliveries: Discover how Grab uses AI to remove friction from daily services.
January 13, 2026
Regional
New tools we launched in 2025 for Grab merchants to boost efficiency
Simplifying workflows like digital menu setup, marketing, and finance management for small businesses
December 22, 2025
Regional
How Grab’s Legal team automated contract reviews without losing expert control
The playbook we created now helps other departments implement AI into their workflows
May 4, 2026
Regional
Grab AI Assistant: Here to help you with your life admin
Starting with helping you figure out what to eat, this assistant will soon be your conversational gateway to many Grab services
April 8, 2026
Regional
Driving smarter with the new Driver AI Assistant
We’re empowering our driver-partners with a context-aware AI companion that helps them make smart decisions on the go
April 8, 2026
Regional
We’ll remind you to book a ride in advance whenever we predict low ride availability
Thanks to our forecasting models, we can anticipate when it might be hard to get a ride and give you a heads-up
January 29, 2026
Regional
Four ways Grab solves real-world user challenges with AI
Fewer language barriers, smarter deliveries: Discover how Grab uses AI to remove friction from daily services.
January 13, 2026
Regional
New tools we launched in 2025 for Grab merchants to boost efficiency
Simplifying workflows like digital menu setup, marketing, and finance management for small businesses
December 22, 2025
Regional
View more
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Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.