Important updates to the new
GrabRewards programme.

Grab has evolved from a ride-hailing service to a lifestyle app that connects you to greater value in the areas of life that you most frequently interact with. Such as food, payments, deliveries, entertainment and more.

As our offerings grow and your needs change, so must the way we reward you. On 2 March 2020, we’ll be making some updates to the programme that will change how and where you get rewarded.

There’ll be a reduction in how many points you earn per transaction, and an increase in the number of places you can earn points at, from 2 March 2020.

Here’s how many points you will earn for Grab transactions.

You’ll also soon be able to earn GrabRewards points at over 53 million places worldwide and online with the new GrabPay Card. Stay tuned for updates on how you can unlock more points, more frequently, on all your daily spend!

The GrabRewards catalogue will undergo a revamp that revises points needed for redemption, while offering a larger variety of rewards.

We’ll be expanding the rewards selection and revising the pricing structure for redemptions. We’ll also be introducing GrabRewards Flash Sale events so you can save up to 50% on your redemptions.

KEEP SAVING POINTS

for bigger rewards

Make one Grab transaction*
to keep your points alive

We’ve updated the GrabRewards Points expiry policy that enables you to keep your points as long as you keep using Grab! All you need to do is make one Grab transaction* every month to extend your points validity period.

How does it work?

Upon making a transaction, your GrabRewards Points are valid for 6 months: the points validity period ends on the last day of the 6th month.


Making multiple transactions in the same month does not impact your points expiry date.

i.e. Adam makes a transaction on 10 Jan, his points expiry date is 31 July — six months from the month of his last transaction.

Adam then makes a transaction on 28 Feb, his points expiry period is shifted by one month to 31 Aug.

*Exclusions apply, refer to the full list here. Infographic is for illustration purposes only.

More fun ways to earn

MORE POINTS & REWARDS

Better benefits for the most loyal members

The more you use Grab, the more points you’ll earn and make your way to the top to enjoy exclusive offers and benefits with us.

Welcome to Challenges. A brand new and exciting play-to-win feature on your app. Simply opt in for a list of fun challenges to conquer. Complete the tasks to win even more exciting rewards. Up for the challenge? Join Challenges and enjoy another fun way to get a whole lot more from Grab.

Which challenge will you take on?


Play and win more

Grab vouchers

Bonus GrabRewards points

Partner Rewards

Find out more

Member

Silver

Gold

Platinum

Member

Points needed to qualify: > 0

Go for Silver

Use Grab as your everyday app to start progressing up the tier.
Start unlocking more benefits today.

Silver

Points needed to qualify: > 300

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Silver members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 20%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Go for Gold

Start unlocking more benefits today.
Make your way up to Gold to enjoy more privileges.

Gold

Points needed to qualify: > 1200

Earn 1.5x rewards points as a Gold user.

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Get access to exclusive deals such as movie screenings, flash sales and more.
Visit the GrabRewards catalogue to find these deals.

Gold members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 40%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Enjoy up to 10% off at more than 80 F&B merchants in selected airports throughout Southeast Asia.

See full list here.

Platinum

Points needed to qualify: > 4500

Earn 2x rewards points as a Platinum user.

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Save more with exclusive Platinum-only Grab vouchers.
Visit My Rewards in your app to find out what vouchers you have.

GrabRewards Platinum users can now gain access to Booking.com’s Genius programme

Enjoy 10% off* on best-selling rooms and get special perks at all participating hotels.
*Terms apply.

Visit the GrabRewards catalogue to enjoy this benefit.

Get access to exclusive deals such as movie screenings, flash sales and more.
Visit the GrabRewards catalogue to find these deals.

Prioritised bookings for your rides.

Contact us via the help center on your app for prioritised Platinum support.

Platinum members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 55%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges.

More details here.

Enjoy up to 20% off at more than 80 F&B merchants in selected airports throughout Southeast Asia.

See full list here.

How do I earn GrabRewards points?

Here are all the different ways to earn points. Don’t forget – you earn more points simply by using GrabPay!

On your Grab rides

Please take note that GrabRewards points will not be awarded on GrabHitch, GrabShuttle, and GrabWheels rides, as well as purchases of Grab Subscription Passes.

GrabPay in-store purchases/
Online acceptance


Online payment is available at selected merchants, please look out for the GrabPay payment option. Please note, GrabRewards points will not be awarded on transactions made at specific merchants, including AXS.

When ordering on GrabFood

GrabExpress

How do I access GrabRewards?

  1. Step 1

    Select "GrabRewards" from the menu in your Grab app.

  2. Step 2

    Choose your preferred Reward category or browse through special deals.

  3. Step 3

    View Rewards based on the category you have selected.

  4. Step 4

    Purchase Rewards instantly using your GrabRewards points.

Check your points’ expiry dates

  1. Step 1

    Launch your Grab app and click on ‘Rewards’.

  2. Step 2

    Click here to see your membership info.

  3. Step 3

    Your point balance and your expiring points will be shown here.

FAQ

You can earn GrabRewards points by making Grab-related transactions, such as taking a Grab ride, or making a GrabFood order.

Use these points you have earned, and spend in your GrabRewards catalogue. To find the catalogue, tap on the Rewards icon on your Grab home screen.

Yes! You are eligible to earn GrabRewards points when you use Grab services across Southeast Asia, including Grab rides, GrabFood, GrabExpress, and more.

Do note that the amount of GrabRewards points you earn outside your home country will depend on the earn rate of the country you are visiting.

As of 1 July 2019, GrabRewards is introducing Activity Based Points Expiry (ABPE), a new program to help extend the life of your GrabRewards points.

As long as you make 1 Grab transaction within the next 6 months of your last transaction, your points will continue to accumulate.

You’re automatically included as a GrabRewards member so long as you have made a Grab transaction. There are 4 member tiers (Member, Silver, Gold and Platinum), which you will achieve once you accumulate the number of points needed for each tier. Depending on your tier status, you will be entitled to a host of exclusive benefits.

Your benefits may include discounts, priority services and partner exclusives. You can refer to this table for the number of GrabRewards points needed to reach the next member tier, as well as your benefits.

As long as you accumulate the number of points needed to meet your GrabRewards tier within the first 6-month period – between 1 January and 30 June; or between 1 July and 31 December – you will continue to maintain your tier status for the next 6-month period.

If you get downgraded from your current member tier, you’ll no longer have access to all the previous benefits, associated with your higher GrabRewards member tier.

Of course, the easiest way to prevent this from happening is to use Grab more and accumulate enough GrabRewards points to maintain your member tier. Learn how to earn more GrabRewards points here.

Exclusive Grab vouchers will be sent to you from time to time, please check the My Rewards page in your Grab app to avoid missing out on these vouchers.

Unfortunately, your GrabRewards membership and Booking.com Genius membership are non-transferrable. Your Booking.com Genius membership is a benefit linked to your GrabRewards member tier.

Not all Grab transactions do. Grab transactions that do not extend your GrabRewards points validity period are: GrabShuttle, GrabHitch, peer-to-peer GrabPay credit transfer, GrabPay Credit wallet top-up, Grab Subscription purchase or renewal, GrabRewards points redemption.

*Grab reserves the right to change the reward offers and
points multiplier for payment via cash, GrabPay Credits or
GrabPay (credit/debit card) without prior notice.