Extension of GrabRewards tier status & voucher validity until 31 Dec 2020

With so much going on in the world, you shouldn’t have to worry about things like your GrabRewards tier status or Grab vouchers expiring. So we’ve extended the expiry date for both so there will be no tier downgrades* and you can use your Grab food and ride vouchers until 31 Dec.


  • GrabRewards Tier Status – The tier status for all GrabRewards users will be extended to 31 December 2020 and there will be no tier downgrades* during this period.

    *Note: The qualifying period between 1 July 2020 to 31 December 2020 will determine your tier status for the first half of 2021.

  • Reward vouchers – The validity for all Grab food and ride vouchers^ purchased from the GrabRewards catalogue has been extended to 31 December 2020.

    • ^Note: The voucher extension does not apply to all Grab vouchers (ride, food, mart and express vouchers) purchased from gifts.grab.com and marketplaces (e.g Shopee, Lazada, etc.), or vouchers received from corporate purchases and marketing campaigns via Grab for Business or GrabAds.

How the tier extension works

During this time, if you earn enough points, your tier status can still get upgraded. But anyone who doesn’t meet the minimum points required to keep their current tier status won’t be affected as there will be no tier downgrades.

Any Grab food and ride vouchers you’ve redeemed with GrabRewards points can be used until 31 Dec 2020.

While we find ways to help you adjust to this new normal, do continue to stay safe and healthy by practicing social distancing and good hygiene.

Or just request for contactless deliveries on GrabFood and make contactless payments with GrabPay. To learn more about them, just open your Grab app.

Note: Valid from 1 July 2020 to 31 December 2020.

Earn points, climb tiers, unlock benefits and privileges!

Cashless payments aren’t just more convenient.
They’re more rewarding too when you ride, eat, pay and more; with Grab.

For every $1 you spend, you’ll earn GrabRewards points. Use them in the GrabRewards catalogue to redeem a wide range of vouchers and get discounts on everyday things…

Earn more points by climbing the tiers.

The amount of points you accumulate determines your tier level, and how many points you’ll earn for every $1 spent.

The earn periods are broken into 2 parts: [ 1 Jan–30 June ] and [ 1 July–31 Dec ].
The total points earned before the end of each period [ 30 June or 31 Dec ] will determine your tier for that period and the 6 months after.

I.e. If you reach 4,500 points on 14 Mar 2020, you’ll become a Platinum member until 31 Dec 2020.
If you have 3,000 points on 30 Jun 2020, you’ll be a Gold member until 31 Dec 2020.

Unlock more benefits and privileges the further you go.

From priority ride allocation to worldwide travel benefits, you’ll unlock more privileges as you work your way up the tiers.

Member

Silver

Gold

Platinum

Member

Points needed to qualify: > 0

Go for Silver

Use Grab as your everyday app to start progressing up the tier.
Start unlocking more benefits today.

Silver

Silver members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 20%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Go for Gold

Start unlocking more benefits today.
Make your way up to Gold to enjoy more privileges.

Gold

Earn 1.5x rewards points as a Gold user.

Gold members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 40%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges. More details here.

Enjoy up to 10% off at more than 80 F&B merchants in selected airports throughout Southeast Asia.

See full list here.

Platinum

Earn 2x rewards points as a Platinum user.

GrabRewards Platinum users can now gain access to Booking.com’s Genius programme

Enjoy 10% off* on best-selling rooms and get special perks at all participating hotels.
*Terms apply.

Visit the GrabRewards catalogue to enjoy this benefit.

Prioritised bookings for your rides.

Contact us via the help center on your app for prioritised Platinum support.

Platinum members can now enjoy access to over 70 airport lounges (and more coming soon) in Southeast Asia at a preferred walk-in rate of up to 55%.

*Alcoholic beverages and shower facilities are only available at selected airport lounges.

More details here.

Enjoy up to 20% off at more than 80 F&B merchants in selected airports throughout Southeast Asia.

See full list here.

The best part? Your points won’t expire!

…As long as you perform one (1) cashless Grab transaction* a month, the validity of all your
points extends by 6 months.


I.e. If you make a transaction on 10 Jan, your points expiry date is 31 July — six months
from the month of your last transaction.

If you perform another transaction a month later on 28 Feb, your points expiry period is
shifted by one month to 31 Aug.

*Exclusions apply, refer to the full list here. Infographic is for illustration purposes only.

BUT GrabRewards is so much more than just points.

On top of earning points, you can get rewarded by taking part in Challenges.


How does it work?

‘Accept’ a Challenge then complete the tasks to win rewards like these:

Grab vouchers

Bonus GrabRewards points

Partner Rewards

Find out more

How to find your tier level, points balance and expiry?

  1. Step 1

    Launch your Grab app and click on “Account”

  2. Step 2

    Click on your points balance to see your membership info

  3. Step 3

    Your point balance and expiring points will be shown here

How to access your GrabRewards catalogue and redeem a reward?

  1. Step 1

    Select your GrabRewards points balance from the main menu.

  2. Step 2

    View the rewards available to you through your preferred reward categories.

  3. Step 3

    Select ‘Redeem’ and then ‘Confirm’ to purchase your reward.

How to view your rewards and use your voucher?

  1. Step 1

    Select your GrabRewards points balance from the main menu.

  2. Step 2

    Click on the voucher icon on the top right corner to enter ‘My Rewards’.

  3. Step 3

    Select the voucher you wish to use, and click ‘Use Now’.

FAQ

You can earn GrabRewards points by making Grab-related transactions, such as taking a Grab ride, or making a GrabFood order.

Use these points you have earned, and spend in your GrabRewards catalogue. To find the catalogue, tap on the Rewards icon on your Grab home screen.

Yes! You are eligible to earn GrabRewards points when you use Grab services across Southeast Asia (excluding Indonesia which uses OVO points), including Grab rides, GrabFood, GrabExpress, and more.

Do note that the amount of GrabRewards points you earn outside your home country will depend on the earn rate of the country you are visiting.

As of 1 July 2019, GrabRewards is introducing Activity Based Points Expiry (ABPE), a new program to help extend the life of your GrabRewards points.

As long as you make 1 Grab transaction within the next 6 months of your last transaction, your points will continue to accumulate.

You’re automatically included as a GrabRewards member so long as you have made a Grab transaction. There are 4 member tiers (Member, Silver, Gold and Platinum), which you will achieve once you accumulate the number of points needed for each tier. Depending on your tier status, you will be entitled to a host of exclusive benefits.

Your benefits may include discounts, priority services and partner exclusives. You can refer to this table for the number of GrabRewards points needed to reach the next member tier, as well as your benefits.

As long as you accumulate the number of points needed to meet your GrabRewards tier within the first 6-month period – between 1 January and 30 June; or between 1 July and 31 December – you will continue to maintain your tier status for the next 6-month period.

If you get downgraded from your current member tier, you’ll no longer have access to all the previous benefits, associated with your higher GrabRewards member tier.

Of course, the easiest way to prevent this from happening is to use Grab more and accumulate enough GrabRewards points to maintain your member tier. Learn how to earn more GrabRewards points here.

Unfortunately, your GrabRewards membership and Booking.com Genius membership are non-transferrable. Your Booking.com Genius membership is a benefit linked to your GrabRewards member tier.

Only Grab transactions paid via GrabPay (credit/debit cards & GrabPay Wallet) will extend the validity of GrabRewards Points. For avoidance of doubt, other transactions that do not extend the validity period are: GrabShuttle, GrabHitch, peer-to-peer GrabPay credit transfer, GrabPay Credit wallet top-up, Grab Subscription purchase or renewal, GrabRewards points redemption.

*Grab reserves the right to change the reward offers and
points multiplier for payment via cash, or GrabPay without prior notice.