Consumer

Send your items swiftly and safely

Overview

GrabExpress is an on-demand delivery service with live GPS tracking that helps you to send documents, items, and more.

Why GrabExpress

1

Delivery for items big and small

Choose from 3 vehicle types for items from 500 g to 50 kg.

2

Competitive pricing

Enjoy upfront fixed fares and cashless payments.

3

Track your delivery in real time

Get live status updates and photo proof of delivery.

4

Covered for up to S$500

Your items are handled by our well-trained delivery fleet and are automatically insured.
Ways to book

Bike

For urgent documents, packed food, and small items.

Car

For fragile items like cakes, flowers, or larger items.

Large

For small appliances, furniture, and bulky items.

4-hour

For smaller, non-urgent, and non-perishable items.

  • 1/4

    Bike

    For urgent documents, packed food, and small items.

  • 2/4

    Car

    For fragile items like cakes, flowers, or larger items.

  • 3/4

    Large

    For small appliances, furniture, and bulky items.

  • 4/4

    4-hour

    For smaller, non-urgent, and non-perishable items.

FAQs

Got questions? We’ve got answers.

For more questions, please visit our Help Centre

  • What kind of GrabExpress services are there?

    Click here to see the price range, parcel sizes, and more.

  • Where do you deliver?

    Our pick-up and destination delivery areas are available islandwide, except a few restricted areas.

  • What are your operating hours?

    Daily operating hours differ for various GrabExpress services.

    Bike and Car: 7 am to 11 pm 
    Large: 8 am to 9 pm
    4 Hours: 9 am to 6 pm (deliveries may be made up to 10 pm)

  • Can I make more than one GrabExpress booking?

    Yes, you can schedule up to 10 concurrent GrabExpress bookings. Tap Book Another Delivery to schedule another GrabExpress delivery.

    Additionally, you can also book one transport service and make GrabFood order(s) while you have ongoing GrabExpress deliveries.

    To view all of your concurrent bookings, tap Activity on the bottom navigation bar.

  • What items can I send with GrabExpress?

    Items that can be delivered

    • Parcels (packed items in boxes or bags)
    • Documents
    • Clothing
    • Food* (Bike and Car only)
    • Flowers or Cakes* (Car only)

    Items that cannot be delivered

    • Fragile items that require special handling
    • Raw meat, raw seafood, frozen food, and dairy products
    • Hazardous, explosive, flammable, and unsafe items (including power banks)
    • Valuable items and documents (e.g. cash, passport, or other official identification documents)
    • Credit or debit cards
    • Illegal items and substances (e.g. pornographic magazines and imitation weapons)
    • Live animals and plants
    • Any unpacked or loose items that can easily be damaged in transit
    • Items that cannot be reproduced (e.g. photos, film)
    • Items of an aggregate value exceeding S$500
    • Counterfeit goods
    • Bullion, currency in any denomination, tax stamps or stickers, bearer forms or negotiable instruments, precious metals or stones
    • Letters weighing 500 g and below

    *Grab shall not be responsible for providing services protecting food from the heat or cold. The risks of damaging food shall be borne solely by customers.

  • Can I cancel my GrabExpress delivery?

    You can cancel your booking any time before the delivery-partner picks up your item. Simply tap on your booking and select Cancel.

    If your delivery-partner asked you to cancel the booking, you are under no obligation to do so. The delivery-partners agree to honour accepted bookings and are encouraged not to cancel except in an emergency.

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.