GrabExpress

Your express solution to safe and reliable on-demand delivery service

Be the first to try GrabExpress

GrabExpress uses motorbikes and cars for instant door-to-door delivery service. The service is currently available for pick-up and destination islandwide.

For more details, refer to our Terms of Use for GrabExpress services here

Why GrabExpress?

Fast and Convenient Delivery Service

With single tap, book a door to door express delivery for your documents and parcels

Delivered Safely and with Care

Hand over your parcels to our well-trained drivers, and track the delivery real-time

Competitive Pricing

Competitive upfront fixed fares for all your deliveries

Deliver with Peace of Mind

Every delivery is insured for up to SGD200

GrabExpress Package Size Guide

*Applies to the combined size and weight of all the parcels within a single delivery booking

GrabExpress - Bike

Size32cm x 25cm x 12cm
WeightBelow 5kg

GrabExpress - Car

Size70cm x 50cm x 50cm
WeightBelow 20kg

GrabExpress Rates

GrabExpress - Bike

Base FareSGD 5
Per Km rateSGD 1 / km (up to 5km)
SGD 0.7 / km (above 5km)
Multi-Stop DeliverySGD 3 per stop (after the first stop) + Applicable fare per km
SurchargeSGD 2 (11.30am to 1.30pm)
No additional surge
Return Trip FareSGD 6 (applicable when items being returned to sender)
Operating Hours7AM - 11PM Daily

GrabExpress - Car

Base FareSGD 9
Per Km rateSGD 1.2 / km (up to 5km)
SGD 0.7 / km (above 5km)
Multi-Stop DeliverySGD 5 per stop (after the first stop) + Applicable fare per km
SurchargeSGD 5 for CBD pick-up/drop-off
No additional surge
Return Trip FareSGD 9 (applicable when items being returned to sender)
Operating Hours7AM - 11PM Daily

*The Base Fare listed above may vary due to factors such as, not limited to, demand-supply ratio, booking timing, traffic conditions and routing information, including any additional surcharge. For accurate pricing on your specific delivery, please refer to the final price as indicated in the Platform.

How it Works

Download Grab

Scan QR Code

FAQs

GrabExpress is an on-demand delivery service that helps you to send items such as documents, parcels, and gifts to your business partners, family and friends.

Complete your delivery in 5 steps

  1. Download Grab app and find “Delivery” tab
  2. Key in your pick-up and drop-off locations to get your fixed upfront fare.
  3. Key in the recipient’s name, mobile number and additional dropoff details such as floor/unit no. Click “Book” to confirm your booking.
  4. After confirming your booking, the nearest GrabExpress driver will receive your order and head to the pick-up point right away.
  5. You can track your parcel real-time in the Grab App. Your recipient will also receive a SMS with a tracking URL to check the delivery progress.

Our pick-up and destination delivery areas are available islandwide except a few restricted areas.

Our daily operating hours for both GrabExpress Bike and GrabExpress Car are 7am – 11pm.

Unfortunately, we do not accept advanced bookings or next day delivery at the moment.

All our drivers have been trained extensively coupled with robust background checks. In the unfortunate and unlikely event that any damage or loss happens to your parcel, rest assured that your parcel is covered for up to SGD200 per delivery. You may contact our customer service to proceed with the claim.

Item dimensions

GrabExpress-Bike
Maximum item dimensions: 32cm x 25cm x 12cm
Maximum item weight: 5kg

GrabExpress-Car
Maximum item dimensions: 70cmx50cmx50cm
Maximum item weight: 20kg

Items that can be delivered

  1. Parcels (packed items in boxes or bags)
  2. Documents
  3. Clothing
  4. Food*
  5. Flower or Cakes (only allowed for GrabExpress Car)

Items that cannot be delivered

  1. Fragile items (including flowers, cakes) that require special handling
  2. Raw meat, raw seafood, frozen food, and dairy products
  3. Hazardous, explosive, flammable and unsafe items (including power banks)
  4. Valuable items and documents (e.g. cash, passport, or other official identification documents).
  5. Credit / debit cards
  6. Illegal items and substances (e.g. pornographic magazines and imitation weapons).
  7. Live animals and plants
  8. Any unpacked / loose items that can easily be damaged in transit.
  9. Any items that cannot be reproduced (e.g. photos, film)
  10. Any item(s) of an aggregate value exceeding SGD200 (Singapore Dollars Two Hundred)
  11. Counterfeit goods
  12. Bullion, currency in any denomination, tax stamps / stickers, bearer forms or negotiable instruments, precious metals / stones

*Grab shall not be responsible for providing services protecting food from heat or cold. Risks of damaging food shall be borne solely by customers.

To ensure correct delivery and safeguard the safety of recipients, our driver partners may disclose the information that you provided (such as the name you use when ordering the GrabExpress service, mobile number, pick up address) to the recipient or third parties during the delivery process. Once the delivery is complete, the driver will not be able to see your information from within the Grab app. This is to ensure that your information is safe and secure.

Generally, and unless otherwise required for law enforcement purposes, the extent of information that we will disclose is similar to what you can expect to be printed on a courier label and it will only be disclosed if necessary.

If you are a sender, Grab relies on you to ensure that you have the necessary consents from the recipient for us to effect this delivery.

Multi-Stop Delivery is a feature that enables you to send multiple parcels to different drop-off points, from a single pick-up point.