GrabExpress Beta

Your express solution to safe and reliable on-demand delivery service

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Be the first to try GrabExpress Beta

GrabExpress Beta currently serves pick-ups in the East, North-East, CBD and selected areas in the North. Delivery destinations are island-wide. More pick-up locations coming soon!

(Selected areas in the North include Ang Mo Kio, Yio Chu Kang, Toa Payoh, Novena, Newton and Orchard)

For more details, refer to our Terms of Use for GrabExpress services here

Why GrabExpress?

Fast and Convenient Delivery Service

With single tap, book a door to door express delivery for your documents and parcels

Delivered Safely and with Care

Hand over your parcels to our well-trained drivers, and track the delivery real-time

Competitive Pricing

Competitive upfront fixed fares for all your deliveries

Deliver with Peace of Mind

Every delivery is insured for up to SGD200

GrabExpress Package Size Guide

GrabExpress Beta
Size32cm x 25cm x 12cm
WeightBelow 5kg

GrabExpress Rates

GrabExpress Beta
Base FareSGD 6
Per Km rateSGD 1 / km
Return Trip FareSGD 6 (applicable when items being returned to sender)

No additional surcharge (surge or CBD surcharge)

How it Works

  1. Go to GrabExpress in the Grab App

    Open your Grab app and tap on "Delivery".

  2. Key in pick-up and drop-off locations

    Key in your pick-up and drop-off locations to get your upfront fixed fare.

  3. Fill in recipient information and confirm your booking

    Key in the recipient's name, mobile number and additional drop-off details such as floor/unit no (if applicable). Tap "Book" to place your booking.

  4. Get a driver

    After confirming your booking, the nearest GrabExpress driver will receive your order and head to the pick-up point right away.

  5. Track your delivery

    You can track your parcel real-time in the Grab App. Your recipient will also receive a SMS with a tracking URL to check the delivery progress.

Download Grab

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FAQs

GrabExpress is an on-demand delivery service that helps you to send items such as documents, parcels, and gifts to your business partners, family and friends.

Complete your delivery in 5 steps

  1. Download Grab app and find “Delivery” tab
  2. Key in your pick-up and drop-off locations to get your fixed upfront fare.
  3. Key in the recipient’s name, mobile number and additional dropoff details such as floor/unit no. Click “Book” to confirm your booking.
  4. After confirming your booking, the nearest GrabExpress driver will receive your order and head to the pick-up point right away.
  5. You can track your parcel real-time in the Grab App. Your recipient will also receive a SMS with a tracking URL to check the delivery progress.

We are currently in Beta, and serve pick-ups in the CBD, East, North-East and selected areas in the North. However, keep checking back as we are constantly expanding!

 

We operate 8am–11pm, 7 days in a week.

Unfortunately, we do not accept advanced bookings or next day delivery at the moment.

All our drivers have been trained extensively coupled with robust background checks. In the unfortunate and unlikely event that any damage or loss happens to your parcel, rest assured that your parcel is covered for up to SGD200 per delivery. You may contact our customer service to proceed with the claim.

Item dimensions

Maximum item dimensions: 32cm x 25cm x 12cm
Maximum item weight: 5kg

Items that can be delivered

  1. Parcels (packed items in boxes or bags)
  2. Documents
  3. Packed food (non-perishable, non-frozen, non-fragile)

Items that cannot be delivered

  1. Fragile items (including flowers, cakes) that require special handling
  2. Perishable items
  3. Hazardous, explosive, flammable and unsafe items (including power banks)
  4. Valuable items and documents (e.g. cash, passport, birth certificate)
  5. Letters weighing 500g and below
  6. Illegal items and substances
  7. Live animals and plants
  8. Any unpacked / loose items that can easily be damaged in transit