GrabExpress

Your express solution to safe and reliable on-demand delivery service

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GrabExpress Beta uses motorbikes and cars for instant door-to-door delivery service. The service is currently available for pick-up and destination islandwide.

For more details, refer to our Terms of Use for GrabExpress services here

Why GrabExpress?

Fast and Convenient Delivery Service

With single tap, book a door to door express delivery for your documents and parcels

Delivered Safely and with Care

Hand over your parcels to our well-trained drivers, and track the delivery real-time

Competitive Pricing

Competitive upfront fixed fares for all your deliveries

Deliver with Peace of Mind

Every delivery is insured for up to SGD200

GrabExpress Package Size Guide

GrabExpress - Bike
Size32cm x 25cm x 12cm
WeightBelow 5kg

GrabExpress - Car
Size70cm x 50cm x 50cm
WeightBelow 20kg

GrabExpress Rates

GrabExpress - Bike
Base FareSGD 6
Per Km rateSGD 1 / km (up to 5km)
SGD 0.7 / km (above 5km)
SurchargeSGD 2 (11.30am to 1.30pm)
No additional surge
Return Trip FareSGD 6 (applicable when items being returned to sender)
Operating Hours8AM - 11PM Daily

GrabExpress - Car
Base FareSGD 9
Per Km rateSGD 1.2 / km (up to 5km)
SGD 0.7 / km (above 5km)
SurchargeSGD 5 for CBD pick-up/drop-off
No additional surge
Return Trip FareSGD 9 (applicable when items being returned to sender)
Operating Hours10AM - 4PM Daily

How it Works

  1. Go to GrabExpress in the Grab App

    Open your Grab app and tap on "Delivery".

  2. Key in pick-up and drop-off locations

    Key in your pick-up and drop-off locations to get your upfront fixed fare.

  3. Fill in recipient information and confirm your booking

    Key in the recipient's name, mobile number and additional drop-off details such as floor/unit no (if applicable). Tap "Book" to place your booking.

  4. Get a driver

    After confirming your booking, the nearest GrabExpress driver will receive your order and head to the pick-up point right away.

  5. Track your delivery

    You can track your parcel real-time in the Grab App. Your recipient will also receive a SMS with a tracking URL to check the delivery progress.

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FAQs

GrabExpress is an on-demand delivery service that helps you to send items such as documents, parcels, and gifts to your business partners, family and friends.

Complete your delivery in 5 steps

  1. Download Grab app and find “Delivery” tab
  2. Key in your pick-up and drop-off locations to get your fixed upfront fare.
  3. Key in the recipient’s name, mobile number and additional dropoff details such as floor/unit no. Click “Book” to confirm your booking.
  4. After confirming your booking, the nearest GrabExpress driver will receive your order and head to the pick-up point right away.
  5. You can track your parcel real-time in the Grab App. Your recipient will also receive a SMS with a tracking URL to check the delivery progress.

Our pick-up and destination delivery areas are available islandwide except a few restricted areas.

We operate 8am–11pm for GrabExpress Bike, and 10am – 4pm for GrabExpress Car, 7 days in a week.

Unfortunately, we do not accept advanced bookings or next day delivery at the moment.

All our drivers have been trained extensively coupled with robust background checks. In the unfortunate and unlikely event that any damage or loss happens to your parcel, rest assured that your parcel is covered for up to SGD200 per delivery. You may contact our customer service to proceed with the claim.

Item dimensions

GrabExpress-Bike
Maximum item dimensions: 32cm x 25cm x 12cm
Maximum item weight: 5kg

GrabExpress-Car
Maximum item dimensions: 70cmx50cmx50cm
Maximum item weight: 20kg

Items that can be delivered

  1. Parcels (packed items in boxes or bags)
  2. Documents
  3. Clothing
  4. Food*
  5. Flower or Cakes (only allowed for GrabExpress Car)

Items that cannot be delivered

  1. Fragile items (including flowers, cakes) that require special handling
  2. Raw meat, raw seafood, frozen food, and dairy products
  3. Hazardous, explosive, flammable and unsafe items (including power banks)
  4. Valuable items and documents (e.g. cash, passport, birth certificate).
  5. Credit / debit cards
  6. Illegal items and substances
  7. Live animals and plants
  8. Any unpacked / loose items that can easily be damaged in transit.
  9. Any items that cannot be reproduced (e.g. photos, film)

*Grab shall not be responsible for providing services protecting food from heat or cold. Risks of damaging food shall be borne solely by customers.