PRODUCT INNOVATION

GrabX 2025

A personal business advisor for everyone: Meet Grab’s Merchant AI Assistant
Small businesses get all the benefits of state-of-the-art AI with Grab’s new AI Merchant Assistant
April 8, 2025
Regional
GrabFood for One: Affordable meal options for solo dining
Users can now browse through a curated selection of affordable meal options for one.
April 8, 2025
Regional
Ordering for a big gathering? Grab can now split the delivery across multiple drivers
For large GrabFood or GrabMart orders, we’ll dispatch a second delivery driver to help handle the load
April 8, 2025
Regional
New AI ride guidance feature predicts ride demand areas
Its one of the ways we’re upgrading the Grab experience for driver-partners with AI
April 8, 2025
Regional
Grab’s Travel Pass allows travellers to enjoy discounted rides and food
This discount bundle is available in seven markets in Southeast Asia
April 8, 2025
Regional
We made it easier to book a Grab ride from the airport in advance
A big upgrade comes with flight information integration. It notifies the driver in case of delays.
April 8, 2025
Regional
Grab driver-partners can now create audio reports to share road incidents in real-time
Advanced voice recognition and GAI models help make reporting an incident on the road easier for our driver-partners.
April 8, 2025
Regional
Explore and dine: Meet our enhanced restaurant discovery and booking features
Use Grab to explore the neighbourhood. Find and book great restaurants near you
April 8, 2025
Regional
First in Southeast Asia: Grab for Family makes convenient and safe rides available for teens
Grab for Family now covers teenagers with enhanced safety features. It's a game-changer
April 8, 2025
Regional

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

    As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

    Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.