PRODUCT INNOVATION

GrabX

Turning smartphones into secure, all-in-one payment terminals
More ways for GrabMerchants to accept cashless payments in-store, effortlessly
April 8, 2026
Regional
Grab Shopping Agent uses AI to help users find items in their shopping lists
Upload your shopping list and our AI-powered grocery shopping agent will take care of finding everything you need.
April 8, 2026
Regional
Discover by Grab lets users explore and share food recommendations
Find food spots, share recommendations and book a ride or order food within the Grab app.
April 8, 2026
Regional
We introduced Group Ride for people to ride together and save on fares
Everyone can put in their own pickup or drop-off points and let the Grab app suggest the most optimal route, and automatically split fares.
April 8, 2026
Regional
Grab AI Assistant: Here to help you with your life admin
Starting with helping you figure out what to eat, this assistant will soon be your conversational gateway to many Grab services
April 8, 2026
Regional
Grab’s Virtual Store Manager turns security camera footage into smart business insights
This AI-powered tool helps merchants manage multiple stores from one dashboard
April 8, 2026
Regional
Order from two merchants, no double delivery fees: Grab More
With Grab More, you can add items from another restaurant to your original order
April 8, 2026
Regional
Introducing: Grab’s new Cash Loan for consumers
Powered by AI and ecosystem data, our cash loans for consumers aim to bridge the credit gap for our every-day Grab users
April 8, 2026
Regional
No more missed orders: Meet Grab Cloud Printer
This smart device helps busy kitchens with order management
April 8, 2026
Regional

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

    As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

    Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.