PRODUCT INNOVATION

Financial services

New tools we launched in 2025 for Grab merchants to boost efficiency
Simplifying workflows like digital menu setup, marketing, and finance management for small businesses
December 22, 2025
Regional
How we’re making short-term loans more accessible for Grab merchant-partners
Merchants can inquire about GrabFinance loans in an intuitive way through Grab’s AI Merchant Assistant
July 18, 2025
Regional
From loans to literacy: Addressing Southeast Asia’s financing gap
In 2023, Grab’s loan disbursals grew to USD 1.5 billion, becoming a vital resource for gig-workers and small businesses with limited options
June 5, 2024
Regional
Thinking out of the box to carve a niche in Singapore’s saturated personal loan market
With smart products, digital banks like GXS can have a huge role in serving the underserved.
April 30, 2024
Singapore

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

    As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

    Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.