AI IN ACTION

Solutions

We’re making pickups easier with video guides in the Grab app
In selected locations like airports immersive videos now lead you right to your Grab ride
November 5, 2025
Regional
We’re making the power of forecasting available to more Grabbers
Our in-house tool Spyce empowers our teams to tap into advanced forecasting models, making smarter planning possible across the platform
October 21, 2025
Regional
A Grab engineer built this design tool for his team. Now, we’re improving it for everyone
Grab UX engineer Sonny Lazuardi developed an innovative Cursor-Figma integration. We’re moving it to Grab’s open source repository so the entire design community can use it
September 18, 2025
Regional
How AI is driving faster data-driven decisions at Grab
Thanks to Jarvis, our AI-powered data assistant, Grabbers can retrieve data by asking questions in plain English
June 27, 2025
Regional
We made AI a seamless part of daily workflows with GrabGPT
Grab’s internal GenAI interface, GrabGPT, helps Grabbers work smarter, faster, and safer with cutting-edge AI
June 5, 2025
Regional
Grab’s AI Voice Assistant lets visually impaired users book rides with ease
Singapore Grab users with visual impairment can now book rides with voice commands in a new, intuitive way
May 23, 2025
Regional
Upload a photo to find the right address on Grab
Sometimes you don’t have the exact address of a place. Grab’s new Image Search lets you upload a photo to find it
March 12, 2025
Regional
How Large Language Models help us make content moderation more precise
We’re reducing the strain on manual content moderation with AI-powered automation
February 28, 2025
Regional
How the Grab Early Access app helps stress-test new features
Grab employees play an important part in testing and refining new features through its internal early access app.
February 26, 2025
Regional

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

    As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

    Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.