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AI in action

Discover how we use AI to drive innovation and enhance experiences.

Perspectives

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How the design team at Grab is redefining creativity with AI
Grab’s design leadership decided to say yes to GenAI’s transformative power. We haven’t looked back
June 12, 2025
Regional
Leveling the playing field with AI
Grab’s accessible AI tools help small business owners and driver-partners stay competitive to earn sustainable incomes
May 2, 2025
Regional
Beyond one-size-fits-all: Why Grab embraces multiple AI coding assistants
Our approach allows us to find the right tool for each problem and remain flexible in a rapidly evolving environment
February 20, 2025
Regional
How AI raises the stakes in digital fraud
Scammers are using AI to target victims online. But anti-fraud tech is also becoming more sophisticated
November 21, 2024
Regional
Harnessing AI for public good: Grab’s approach to AI Governance
As we embrace AI at Grab, we’re also setting up a system of checks and balances to manage its risks
November 20, 2024
Regional
[Watch] Tackling customer problems with tech | Tech in Asia Conference 2024
Grab’s CTO Suthen Thomas discusses how companies don’t always need the most complex tech to find success and the role of AI in the digital age.
September 2, 2024
Regional
How the design team at Grab is redefining creativity with AI
Grab’s design leadership decided to say yes to GenAI’s transformative power. We haven’t looked back
June 12, 2025
Regional
Leveling the playing field with AI
Grab’s accessible AI tools help small business owners and driver-partners stay competitive to earn sustainable incomes
May 2, 2025
Regional
Beyond one-size-fits-all: Why Grab embraces multiple AI coding assistants
Our approach allows us to find the right tool for each problem and remain flexible in a rapidly evolving environment
February 20, 2025
Regional
How AI raises the stakes in digital fraud
Scammers are using AI to target victims online. But anti-fraud tech is also becoming more sophisticated
November 21, 2024
Regional
Harnessing AI for public good: Grab’s approach to AI Governance
As we embrace AI at Grab, we’re also setting up a system of checks and balances to manage its risks
November 20, 2024
Regional
[Watch] Tackling customer problems with tech | Tech in Asia Conference 2024
Grab’s CTO Suthen Thomas discusses how companies don’t always need the most complex tech to find success and the role of AI in the digital age.
September 2, 2024
Regional
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Solutions

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We’re making pickups easier with video guides in the Grab app
In selected locations like airports immersive videos now lead you right to your Grab ride
November 5, 2025
Regional
We’re making the power of forecasting available to more Grabbers
Our in-house tool Spyce empowers our teams to tap into advanced forecasting models, making smarter planning possible across the platform
October 21, 2025
Regional
A Grab engineer built this design tool for his team. Now, we’re improving it for everyone
Grab UX engineer Sonny Lazuardi developed an innovative Cursor-Figma integration. We’re moving it to Grab’s open source repository so the entire design community can use it
September 18, 2025
Regional
How AI is driving faster data-driven decisions at Grab
Thanks to Jarvis, our AI-powered data assistant, Grabbers can retrieve data by asking questions in plain English
June 27, 2025
Regional
We made AI a seamless part of daily workflows with GrabGPT
Grab’s internal GenAI interface, GrabGPT, helps Grabbers work smarter, faster, and safer with cutting-edge AI
June 5, 2025
Regional
Grab’s AI Voice Assistant lets visually impaired users book rides with ease
Singapore Grab users with visual impairment can now book rides with voice commands in a new, intuitive way
May 23, 2025
Regional
We’re making pickups easier with video guides in the Grab app
In selected locations like airports immersive videos now lead you right to your Grab ride
November 5, 2025
Regional
We’re making the power of forecasting available to more Grabbers
Our in-house tool Spyce empowers our teams to tap into advanced forecasting models, making smarter planning possible across the platform
October 21, 2025
Regional
A Grab engineer built this design tool for his team. Now, we’re improving it for everyone
Grab UX engineer Sonny Lazuardi developed an innovative Cursor-Figma integration. We’re moving it to Grab’s open source repository so the entire design community can use it
September 18, 2025
Regional
How AI is driving faster data-driven decisions at Grab
Thanks to Jarvis, our AI-powered data assistant, Grabbers can retrieve data by asking questions in plain English
June 27, 2025
Regional
We made AI a seamless part of daily workflows with GrabGPT
Grab’s internal GenAI interface, GrabGPT, helps Grabbers work smarter, faster, and safer with cutting-edge AI
June 5, 2025
Regional
Grab’s AI Voice Assistant lets visually impaired users book rides with ease
Singapore Grab users with visual impairment can now book rides with voice commands in a new, intuitive way
May 23, 2025
Regional
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Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.