PRODUCT INNOVATION

Rides

Grab introduces Safety Centre to Live Activities
Besides real-time tracking of rides or deliveries progress, users can now access the Safety Centre conveniently.
November 13, 2025
Regional
We’re making pickups easier with video guides in the Grab app
In selected locations like airports immersive videos now lead you right to your Grab ride
November 5, 2025
Regional
GrabMaps predicts when traffic lights turn red or green
This feature on GrabMaps shows driver-partners when a traffic light is about to switch to red or green.
October 23, 2025
Basement routing: How serving customers during F1 made us think outside the box
During Singapore’s Formula 1, some pick-up points are only accessible via underground routes. We have made more improvements to this experience
October 5, 2025
Regional
Explore Hue City in Vietnam on the GrabCyclo
The newly added tricycle taxi service gives tourists a unique local way to explore the city.
September 3, 2025
Vietnam
GrabUnlimited gets bigger and better with new upgrades
Southeast Asia’s largest paid food delivery loyalty programme now comes with mobility benefits and curated partner deals such as access to ChatGPT plus.
August 21, 2025
Regional
We made it easier to get help in case of an emergency during your ride
Safety incidents with Grab are rare. But if you do encounter an issue, our in-app SOS feature just got an upgrade
July 3, 2025
Regional
Find the right airport terminal by entering your flight number in the Grab app
No more uncertainty when you arrive at the airport! We know where to drop you off based on your flight number
June 18, 2025
Regional
AudioProtect: Grab’s in-ride audio recordings for ride safety
AudioProtect is a Grab safety feature that uses audio recordings to better ensure the safety of passengers and driver-partners.
April 7, 2025

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    Komsan Chiyadis

    GrabFood delivery-partner, Thailand

    COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

    As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

    Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.