[Beta Launch] Going to Japan or the Middle East soon? So are we! Starting this month, you can book a ride using your Grab app when you’re in major cities in Japan and the Middle East. Whether you need a pickup from the airport or a ride to go sightseeing, enjoy the convenience and familiarity of booking a ride in your home language and currency.
Just remember to top up your GrabPay Wallet to ensure you have sufficient balance before you travel!
Familiar booking experience
Book rides in your home language
Go cashless, pay seamlessly
Pay with your GrabPay Wallet, just top-up before you go
Always know what you’re paying
Earn GrabRewards points
Trade your points for more goodies when you get home
Beyond Southeast Asia, you can now book a ride in Japan and many cities in the Middle East via the Grab app. Grab now offers you the ability to book a ride from other 3rd-party ride hailing companies such as JapanTaxi and Careem when you travel abroad. We are working hard to expand this list of countries.
You will be quoted and charged in your home currency (the currency of your GrabPay Wallet). If you have more than one GrabPay Wallet in multiple currencies, we will charge the currency of the Wallet based on your Grab registered number.
At the moment, we offer rides on JapanTaxi and Careem, operational in Japan and the Middle East.
Before you travel, you will need to set up and verify your GrabPay Wallet. Remember to top up sufficient balance to your GrabPay Wallet and you’ll be able to pay for your rides abroad seamlessly!
No. You will have to set up and verify your GrabPay Wallet in your home country before you go. Visit here for more information about why you need to verify your GrabPay Wallet.
At this moment, you will not be able to top up your GrabPay balance abroad unless you have activated your virtual GrabPay Card. Hence, we encourage you to ensure you have enough GrabPay balance before you travel. To learn more about topping up GrabPay balance, visit here. To learn more about virtual GrabPay Card, visit here. Please note that there are limits to how much you can top up, for more information, visit here.
A pre-authorisation amount of up to 1.5X your ride fare will be charged upon booking the ride. This is because most quoted fares abroad show a fare range, and does not include potential additional charges such as tolls which may be incurred during the ride. Any excess amount on top of your final ride cost, will be released back into your GrabPay Wallet.
Not at this moment.
Yes, paying via GrabPay Wallet earns you rewards points even when you book rides abroad via Grab! For more information about GrabRewards, visit here.
No. As these rides are operated by third-party transport operators, hence Grab’s Personal Accident Insurance will not be in effect.