You can cancel an Advance Booking at no charge up to 1 hour before the start of the ride. However, the fare will not be refundable if you cancel within 1 hour of the scheduled pickup time.
You will receive timely updates about the status of your driver when they are on their way to you. In case there's any delay and your driver arrives later than your scheduled pick-up time you will receive a voucher for your next ride.
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COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.
As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.
Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.