GrabPet is a specialised, on-demand service with driver-partners who are trained to prioritise the safety and comfort of your pet. A premium is included in the fare to account for the insurance coverage for all pets onboard and 1 fur-friendly seat cover during the commute.

You can take any household pets approved by the Animal & Veterinary Service (AVS) except birds. Your pets must be treated against parasites, ticks, and fleas before the ride and accompanied by at least 1 adult during the commute.

Transportation of pets for commercial purposes or unauthorised trading of pets is not permitted.

*AVS Second Schedule dog breeds must be muzzled at all times.

You can bring a maximum of 2 medium-sized pets (e.g. poodles or cats) or 1 large-sized pet (e.g. golden retriever) per ride.

Individual GrabPet driver-partners may allow extra pets at their own discretion.

A maximum of 2 passengers are allowed per ride. Kindly note that individual GrabPet driver-partners may allow extra pets at their own discretion.

Yes, your pets are automatically insured on every GrabPet ride.

Yes, GrabPet is available for advance booking. Kindly note that an $8 booking fee will apply.

All GrabPet driver-partners are trained to:

• Prioritise the safety and comfort of your pets
• Handle and transport various types of pets
• Read basic body languages of pets
• Act appropriately if the pets’ behaviours become an issue

The training is conducted in person by an experienced AVS-accredited trainer and is concluded by passing a pet-handling examination.

If your pets soil the vehicle, the driver-partners will need to send their cars for cleaning. Per Grab’s standard policy, please be considerate and compensate the driver-partners accordingly as this affects their earnings. Exchange contact details with your driver-partner and make the necessary arrangements to pay for the cleaning fee.

Your pet must be treated against parasites, ticks, and fleas before any GrabPet ride.

According to the Road Traffic Act (Chapter 276, Clause 8), any passenger above the age of one but below the height of 1.35 m (adult or child) must be belted up with approved, age-appropriate devices (e.g. booster seats, car seats, etc.) when travelling in a private-hire vehicle.

It is possible to bring your child on a GrabPet ride if the following requirements are met:

• Baby: If you are commuting with an infant / a baby (less than 1 year old), you must provide an approved, age-appropriate capsule for the ride.
  
  
• Toddler (below 1 m in height): If you are commuting with a toddler (between 1 to 3 years old), you may bring your own approved, age-appropriate car seat for the ride, or check if the driver-partner can provide an IMMI GO / Urban Kanga car seat ($5 surcharge per car seat will be incurred).
  
  
• Child (between 1 – 1.35 m in height): If you are commuting with a child (between 4 to 7 years old), you may bring your own approved, age-appropriate booster seat for the ride, or check if the driver-partner can provide a mifold booster seat ($2 surcharge per booster seat will be incurred).

If these requirements are not met, the booking will have to be declined for the safety of your child.