Grab reserves the sole and absolute right to withdraw, amend and/or alter these terms and conditions or the Package Perks & Benefits at any time without giving any prior notice to participants.
Caltex Petrol Discounts
- Caltex Petrol Discounts are subject to the Terms and Conditions set out here.
- GRBeyond Add-on Package participants will receive an additional 2%* discount over the prevailing Caltex Petrol Discount they are eligible for.
GRBeyond MC Rental Recovery Days
To be eligible for the above benefit, Hirer-Partners needs to fulfil the following:
- Rent from GrabRentals and is currently (i.e. at the time of application) on an active contract.
- The rented vehicle cannot be over 50km contingency for the Rental Recovery Days applied for.
- Applications for Rental Recovery Days must be submitted no later than 7 days after the period applied for.
- Compassionate Rental Recovery Days can only be applied for death of an immediate family member. Immediate family refers to parents, grandparents, children, grandchildren, siblings and in-laws. Aunts, uncles, cousins and so on do not fall under the category of immediate family.
- Only completed applications will be reviewed. Grab Rentals Pte Ltd can, at its absolute discretion, refuse to accept any application without assigning any reason.
- The benefit eligibility is tied to contract duration, and is valid only during the contract period stated, where the contract status is active.
- Grab Rentals Pte Ltd will review all requests for goodwill rental recovery on a case by case basis. Upon fulfilment of the terms stated above, we may also take into consideration other factors such as, but not limited to, rides contributed to our platform, driver rating, loyalty, rental period, etc. For Rental Recovery/Compassionate Rental Recovery, only applications for days where you are unfit/unable to take Grab jobs may be granted. Grab Rentals may make reference to job history recorded on the Grab platform. In such cases, the rented vehicle should also not be utilised. In avoidance of doubt, where the vehicle is utilised during the period applied for, the entire application may be rejected.
- Where the application is successful and rental recovery payout is applicable, the payout will be made to Hirer-Partners’ Grab Credit Wallet on a reimbursement basis after 14 days working days from the date of approval. As this is a goodwill reimbursement, Hirer-Partners will not be able to cash out the amount in the event of Grab Account termination. A notification will be sent once the reimbursement has been processed. Only successful applicants will be contacted. If you do not hear from us within 14 working days from the time of application, you may assume that your application has been unsuccessful.
- Grab Rentals Pte Ltd reserves the right to claw back any rental recovery payouts in the event of breach of any terms and conditions above. In case of dispute, Grab Rentals Pte Ltd reserves the right to make the final decision. GrabRentals also reserves the right to change or modify these terms and conditions without prior notice.
- Any early termination of your vehicle rental contract with GrabRentals may result in claw back of benefit(s) awarded under this programme.
- You also consent to the collection, use, processing, disclosure and retention of your personal data for the purpose of GRBeyond benefits, and in accordance with Grab Privacy Policy(www.grab.com/sg/privacy).
- The number of rental recovery days paid out will be deducted from the benefit allocated in the latest rental agreement, based on the date of application.
Fullerton Healthcare Coverage
Hirer must:
- Rent from GrabRentals and is currently on an active contract.
- Must have signed consent to provide information to Fullerton Health via this form
- Consent to the collection, use, processing, disclosure and retention of your personal data for the purpose of GRBeyond benefits, and in accordance with Grab Privacy Policy(www.grab.com/sg/privacy).
- Any early termination of your vehicle rental contract with GrabRentals may result in a clawback of pro-rated credits in cash/credit from your Grab Driver Wallet if you are on a 12-month contract.
- For medical services that are chargeable to Fullerton, hirer-partner or his/her family members enrolled under the Familycare programme will be required to make payment promptly for all the services rendered.
- Failure to make payment will result in immediate termination of your membership to the programme.
- Fullerton health & GrabRentals reserve the right to make changes to the medical services offered and prices of the services at its discretion.
- Offered coverages (Elite/Premium/ Familycare) are subjected to other terms & conditions by Fullerton Health.