Komsan Chiyadis
GrabFood delivery-partner, Thailand
Vehicle Damage Protection Scheme
Vehicle body damages such as scratches and dents can cost a hefty sum to repair when you are renting a car, especially when it requires paying it off all at once. Body repairs may even cost up to $3,000!
The Vehicle Damage Protection Scheme – a protection plan made just for GrabRentals Hirer-Partners to defray such costs.
Rent with a peace of mind when you pay from only $0.90/day (incl. GST) to have your car damages covered under GrabRental’s Vehicle Damage Protection Scheme throughout your rental contract duration.
This is available for both new contracts & recontracts only.
Opt-in during middle of the contract is not allowed.
Note: The coverage is not applicable for accident cases and/or damages found during servicing that may affect safety performance.
What’s covered under Vehicle Damage Protection Scheme?
The Vehicle Damage Scheme will cover up to a maximum of SGD$3,000 eligible vehicle body repair cost.
These components of a vehicle body will be covered.
Damage Component
Eligible Coverage
Multiple or Major/Minor Damage
Exposing base or metal
✔
Part Replacement
Undercarriage cover, Bumper, Side skirt, Headlight, Tail light, etc.
✔
Windscreen
Patch only. Does not cover windscreen excess
✔
Hub Cap
Damages only. Does not cover missing cap
✔
Tyre
E.g. Sidewall damage
✔
Car interior wear & tear (e.g. leather seats)
Excluding dashboard
✔
Last updated: 8 July 2022
Click here to see the breakdown of each component’s vehicle repair damage cost.
Collision Damage Waiver (CDW) and Vehicle Damage Protection Scheme (VDP) are add-on services covered throughout the entire period of rental contract. In the event of vehicle breakdown, there will be no reimbursement for add-on services.
How do I opt-in?
Find out more from our GrabRentals sales staff when you sign-up or recontract*.
*If you are recontracting with the same vehicle, you may only opt-in for VDP if you recontract with a 12 months contract
FAQ
No. Opt-out is not allowed for the entire contract period.
For recontract at 12 months & above
If you are recontracting with the same car, you may opt-in for VDP.
For recontract at below 12 months
If you are recontracting with the same car, you may only opt-in for the Vehicle Damage Protection Scheme (VDP) after all the following conditions are met:
- Schedule for a Vehicle Damage Assessment with GrabRentals
- Make full payment for the vehicle damage(s) assessed, if any.
In the event if the scheduled Vehicle Damage Assessment is later than the date of recontract, your Vehicle Damage Protection Scheme payment will only be activated from the date of opt-in.
Yes. You may request to change the vehicle. However, you’d be required to pay for the damages (if any) on your current vehicle before swapping to another vehicle to be part of this scheme.
Collision Damage Waiver (CDW) may be optional (depending on contract promotion requirement). However, we do recommend our hirer-partners to take up CDW as well to reduce the risk of high damage liability in the event of an accident. The vehicle protection scheme only covers liability on bodily damages that does not involve accident cases.
No, damages found on the interior would be charged accordingly.
However, damages to the leather seat and steering wheel due to wear & tear will not be chargeable.
No. The scheme only covers damages upon the returning of the vehicle.
We will conduct a check upon the return of your vehicle. Please see your coverage items above to understand your coverage.
Terms & Conditions
- The Vehicle Damage Protection Scheme is eligible for contract/recontract* only.
*If you are recontracting with the same vehicle, you may only opt-in for VDP if you recontract for a minimum rental period of 12 months or longer. - Opt-out of the Vehicle Damage Protection Scheme is NOT allowed at any time during the duration of the vehicle rental agreement unless with the Lessor’s consent.
- This scheme only covers damages existing as at the time of return of the Vehicle to the Lessor, at the expiry or termination of the vehicle rental agreement.
- Damages to the Vehicle caused by vandalism or road accident, car wraps, car modifications, and property damage caused by the Vehicle, will not be covered by this scheme.
- For avoidance of doubt, with the exception of accident cases, lost items, damaged/lost vehicle key, and lost hub cap, the following items are covered under this scheme: scratches, dents, major damages (exposing base or metal), bumper, side skirt, headlight, taillight, windscreen patching, hub cap, tyre sidewall damage and undercarriage cover.
- If damage exceeds the coverage limit of $3,000, the Renter will have to pay all repair costs in excess of such coverage limit.
- Cost of body damage(s) will be based on GrabRentals’s prevailing rate card from time to time.
