Komsan Chiyadis
GrabFood delivery-partner, Thailand
Watch GrabX 2026
GrabX 2026:
Your Everyday Guide
Your day comes with a lot of moving parts. Places to go. People to meet. Things to do. A little extra help would be nice, wouldn’t it?
That’s why Grab is evolving. We’re no longer just the app that gets you from A to B, or brings food to your door. Today, Grab is your intelligent guide for daily life, working in the background to anticipate your needs and helping your day run a little smoother.
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See how Grab is Your Everyday Guide to:
Local Life
Global Travel
Business Empowerment
GRABMAPS FOR CONSUMERS
First built for driver-partners, now for everyone.
It does more than show the way. It plans smarter routes using traffic and weather, shows useful stops like parking and EV charging, and even guides you indoors. You can also personalise the voice guiding you with your own, your kid’s—basically anyone but a robot.
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DISCOVER BY GRAB
Food inspo, community, and action in one place.
Instead of a list of restaurants, you’ll see real food posts from people nearby—not ads—curated by AI based on what you’ll enjoy. See something you like? Act instantly—book a table, get a ride, find a deal, save it, share it—all without leaving the Grab app.
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GROUP RIDE
All the savings of sharing a ride, none of the hassle.
By grouping passengers upfront, the app optimises the route and saves 20% or more on fares. We’ve also digitised the ‘waiting room’, where everyone can see who’s ready. Then, the fare is split automatically based on distance, paid from each person’s account. No IOUs. No chasing. Just savings.
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GRABMORE
More choices, one order, happier mealtimes.
Different cravings? No problem. Start with one restaurant, then use GrabMore to add dishes from nearby spots. Behind the scenes, we make sure one driver picks everything up so it all arrives together. Ahh, peace at the dinner table restored.
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GRAB SHOPPING AGENT
Messy notes to a full cart in seconds.
No more adding items one by one. Snap a photo of a list, upload a recipe, or use your voice to build your cart instantly. It even predicts when you might be running low on things—like that specific brand of diapers. It’s grocery shopping with a lot of the "ugh" taken out.
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CASH LOAN
Quick funds for life's unexpected moments.
Life happens, and sometimes it’s expensive. Eligible Grab users can get a loan in seconds based on their Grab history. They just need to choose the amount they need, and the repayment that fits their budget on the app. It’s a quick, paperless way to handle emergencies without the traditional bank hassle.
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PERSONALISED TRAVEL EXPERIENCE
A trusted travel partner that’s always two steps ahead.
The Grab app now doubles as an all-in-one travel partner at the airport. It handles the nitty-gritty—like check-in counter info, arrival cards, local SIM cards, and even indoor navigation—so the only thing left to do is breeze through.
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GRABSTAYS
Booking a last-minute hotel is now as easy as getting a ride.
Spontaneous trips shouldn’t punish your wallet. Together with Nuitee, we use AI to find great same-day hotel deals for Grab users. And since it’s all in the Grab app, there’s no setup needed. Booking a stay is easy—whether it’s for tonight or months ahead.
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GRABPAY FOR TRAVEL
One way to pay. Across local QRs in Southeast Asia.
GrabPay now works with local QR codes across Southeast Asia. Just link your credit card to the Grab app and pay like a local—no extra apps, no stressing over exchange rates at a market stall. Just scan and go.
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VIRTUAL STORE MANAGER
CCTVs, upgraded with an AI brain.
We’re turning security cameras into eagle-eyed assistants. Using an AI software, they watch out for things like whether masks are being worn, or how many customers are waiting in line. It’s a shortcut to knowing what’s happening without needing to be in 5 places at once.
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TAP TO PAY
Turning smartphones into card machines.
Merchant-partners can now accept card payments with just their smartphone. No special hardware needed. By using the smartphone’s built-in NFC and the GrabMerchant app, merchant-partners can go from sign-up to their first transaction in minutes—it’s simple, secure, and ready to scale.
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CLOUD PRINTER
Orders go straight to the chef. No more bottlenecks.
76% of merchant-partners rely on a single phone for all orders. The cashier scribbles it down, rushes to the kitchen, and tells the chef personally. Cloud Printer removes this ‘relay race’, printing tickets right in the kitchen so cooking starts immediately. Then, a quick QR scan lets drivers know it’s ready.
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Komsan Chiyadis
GrabFood delivery-partner, Thailand
COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.
As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.
Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.
