About Advance Booking (BETA)

Need to arrange an airport transfer? Attending a meeting you can't be late for? Book your rides ahead of time so while you get things in order, your ride will be right there waiting for you.

Why Advance Booking (BETA)?

1

Pre-book up to 7 days ahead

Book ahead so you don't have to worry on the day itself.

2

Get timely updates on your ride's status

Be notified once your driver is assigned and view your driver's location before your pick up.

3

Cancel for free up to 1 hour before

If your plans change, you can cancel your booking for free up to 1 hour before your pick up. A scheduling fee will be charged for late cancellation.

How Advance Booking (BETA) works

Easy to book

Make an Advance Booking by tapping the "Calendar" icon on the ride booking screen.

Please note that as Grab driver-partners need to plan their days around Advance Booking, the fare will include a scheduling fee to compensate their time and effort.

Worry-free

You will be notified once a driver has been assigned to your booking.

Need to contact your driver? Use the in-app chat to speak to your driver up to 1 hour before your ride starts.

Arrive on time

Your driver will arrive on time, or early.

Just in case, your driver can wait up to 15 minutes after your scheduled pickup time.

  • 1/3

    Easy to book

    Make an Advance Booking by tapping the "Calendar" icon on the ride booking screen.

    Please note that as Grab driver-partners need to plan their days around Advance Booking, the fare will include a scheduling fee to compensate their time and effort.

  • 2/3

    Worry-free

    You will be notified once a driver has been assigned to your booking.

    Need to contact your driver? Use the in-app chat to speak to your driver up to 1 hour before your ride starts.

  • 3/3

    Arrive on time

    Your driver will arrive on time, or early.

    Just in case, your driver can wait up to 15 minutes after your scheduled pickup time.

Our Commitment to Safety

Emergency button

Any time during a ride, passengers can press the emergency button to notify the authorities or their emergency contacts.

Share my ride

Passengers can let friends or loved ones know where they are by sharing their live GPS location.

Number masking

We mask the personal contact numbers of both passengers and drivers, to protect the privacy and data of both parties.

Learn more

Learn more

FAQs

Got questions? We've got answers.

For more questions, please visit our Help Centre.

  • When can I make an Advance Booking?

    You can book a ride anytime between 7 days to 2 hours prior to your desired pick up time.

  • Can I cancel an Advance Booking

    You can cancel for free up to 1 hour before your pick up time or within 1 hour if you don’t have a driver. If you do cancel within 1 hour of your scheduled pick up time and you have already been assigned a driver, the full amount of the scheduling fee will apply. This is to compensate the Grab driver-partner whom might be on the way to you, for their time and effort.

  • Can I edit/ adjust my booking if my plans change?

    If you need to make adjustments to your Advance Booking such as the date, time, ride type, or location, please cancel your booking and create a new one.

  • What happens if my driver doesn't arrive on time?

    You will receive timely updates about the status of your driver when they are on their way to you. In case there's any delay and your driver arrives later than your scheduled pick up time you will receive a voucher for your next ride.

Mobility

Safe and reliable rides to get you where you need to go.

Make Advance Booking

Make Advance Booking

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Enjoy 9% (RM8) Rebate at
AEON

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.