Consumer

Going somewhere? Let our reliable taxi service transport you there

Overview

Grab rides connect millions of passengers with private hire, taxi, bus, and ferries. Simply key in where you are and where you're going; the Grab Ride-hailing mobile app gives a fare estimate and finds you a ride instantly. For convenient online taxi booking in Malaysia, use our app!

Why ride with us

1

Ride safe with verified drivers

Grab driver-partners go through a rigorous 25-point background check, driver training, and vehicle inspection.

2

Upfront pricing

Know how much your trip will cost (excluding tolls and surcharges) before you book. Utilize our taxi calculator for accurate fare estimates.

3

Wide range of vehicles

Travelling solo or in groups? From economy to premium car options, we have just the ride for you. Book taxi online in Malaysia with ease.

4

Fair and transparent platform

We implement a two-way rating system to promote a fair platform experience for all our driver-partners, delivery-partners and consumers. Together we can continue to make every experience exceptional for all on the platform. Refer to our Code of Conduct at grb.to/buildabettercommunity

Rides for every passenger

Everyday

JustGrab

Hop into the nearest private car or taxi, and get where you’re going faster. Use our online taxi booking app for a seamless experience.

Hop into the nearest private car or taxi, and get where you’re going faster. Use our online taxi booking app for a seamless experience.

JustGrab (Top-Rated Drivers)

Ride with top drivers who maintained a high rating for their past 100 rides.

Ride with top drivers who maintained a high rating for their past 100 rides.

GrabCar Plus

Comfortable sedans driven by top-rated drivers. Experience the convenience of our online car booking app.

Comfortable sedans driven by top-rated drivers. Experience the convenience of our online car booking app.

GrabCar Plus Flexi

Automatically switch to JustGrab if GrabCar Plus is unavailable. Enjoy the flexibility of advance booking taxi in Malaysia.

Automatically switch to JustGrab if GrabCar Plus is unavailable. Enjoy the flexibility of advance booking taxi in Malaysia.

GrabCar 6-seater

Book a larger vehicle that will fit your group. Perfect for group travel, pre-book a taxi in advance in Malaysia is available through our apps.

Book a larger vehicle that will fit your group. Perfect for group travel, pre-book a taxi in advance in Malaysia is available through our apps.

Premium

GrabCar Premium

Roll in style with high-end and executive rides for business or special occasions. Experience luxury with our premium taxi app in Malaysia.

Roll in style with high-end and executive rides for business or special occasions. Experience luxury with our premium taxi app in Malaysia.

GrabExec

Travel in first-class experience that offer comfort and style.

Travel in first-class experience that offer comfort and style.

Specialty

GrabTaxi Executive

Metered taxi for up to 4 passengers. Book a taxi in advance with GrabTaxi Executive for a reliable service in Malaysia.

Metered taxi for up to 4 passengers. Book a taxi in advance with GrabTaxi Executive for a reliable service in Malaysia.

GrabTaxi Metered

Metered budget taxi for up to 4 passengers.

Metered budget taxi for up to 4 passengers.

Value-added

Rent

Enjoy unlimited rides within a 4, 6 or 8-hour slot, for up to 6 passengers. Utilize our advance booking taxi services in Malaysia for added convenience.

Enjoy unlimited rides within a 4, 6 or 8-hour slot, for up to 6 passengers. Utilize our advance booking taxi services in Malaysia for added convenience.

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Our Commitment to Safety

Emergency button

Any time during a ride, passengers can press the emergency button to notify the authorities or their emergency contacts.

Share my ride

Passengers can let friends or loved ones know where they are by sharing their live GPS location. Ensure your safety with our online taxi booking app in Malaysia.

AudioProtect

A new safety trial feature where audio is recorded during rides as an additional layer of protection.

Learn more

Learn more

FAQs

Got questions? We’ve got answers.

For more questions, please visit our Help Centre.

  • How can I pay for my ride?

    You can pay with cash, your credit card, debit card, or GrabPay. Just choose your preferred method when booking your ride. Safety is our priority in online taxi services in Malaysia.

  • How can I contact my driver?

    Tap “Message” in the app and click “Chat” to organise your ride with your driver. Your chat history will be deleted upon completion of your ride.

  • Can the driver see my number?

    No, your driver will only be able to see your name, profile photo, and booking details. If you need to communicate, you can do this through the app.

  • How do I set my pick-up and drop-off location?

    The pick-up location will be automatically filled in for you depending on your GPS. If you would like to specify a pick-up point, tap on the pick-up address and enter your exact address.

    For drop-off location, simply tap on the 'I'm going to' bar and input the location you would like to head to. Do double-check to make sure the location is correct.

  • What are the services and coverage of the Grab taxi mobility app in Malaysia?

    Our taxi mobility app offers 24/7 services in Malaysia, meeting the requirements of our customers at all hours. With extensive coverage throughout the country, we ensure that our services reach popular destinations like Kuala Lumpur International Airport, Petronas Twin Towers, Batu Caves, Penang Island, and Melaka. Whether you require transportation for a night out, an early morning departure, or to explore the vibrant cities, our app ensures convenience and dependability across Malaysia's diverse and lively landscape, encompassing renowned attractions.

  • How many people can sit in taxi?

    The number of people a taxi can seat depends on its size and type. Typically, a standard taxi can accommodate up to 4 passengers. However, larger vehicles like minivans may have a higher seating capacity, often accommodating 6 or more passengers.

  • Does GrabCar offer 24/7 taxi service?

    GrabCar services are generally available 24/7 in many locations. However, service availability can vary based on the specific city or region. It's advisable to check the Grab app or website for real-time information on service availability and operational hours in your area, as these details may be subject to change.

Mobility

Safe and reliable rides to get you where you need to go.

Book Now

Book Now

Enjoy 9% (RM8) Rebate at
AEON

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.