Drama-free Travel Insurance

Travel is kinda complicated these days, but getting the right travel insurance doesn’t have to be with Travel Cover.

Whether you’re taking the long-awaited trip overseas or crossing the state to visit loved ones, we’ve got you covered with added COVID-19 benefits covering overseas medical expenses, trip changes and more.

Concerned about fast evolving travel restrictions? Enjoy a full refund on your policy premiums if you cancel, no questioned asked, on all policies issued from 16 Dec 2021 to 30 Jun 2022.

Get the coverage you need within your Grab app from RM3.18 per day and check off an item on your pre-departure checklist today.

*Only applicable before the trip starts and if no claims were made on the policy.

Why Travel Cover?

Fuss-free convenience

Instant quotation and purchase directly from the Grab App

Seamless purchase

Save your own, family and friends’ travel profiles for easy future purchase

Affordably priced

Premiums start as low as RM3.18 for domestic travel and RM6.50 for international travel

“No Questions Asked” Cancellations

Get your premiums refunded in the event your travel plans change

How much does it cost?

Domestic Travel Daily Premium Per Individual Daily Premium Per Couple Daily Premium Per
Family
Domestic RM3.18 RM6.25 RM8.06
International Travel Daily Premium Per Individual Daily Premium Per Couple Daily Premium Per
Family
Zone 1 RM6.50 RM12.70 RM16.30
Zone 2 RM11.50 RM22.50 RM28.80
Zone 3 RM14.50 RM28.30 RM36.30
Note: Premium for Domestic Travel includes 6% Sales and Service Tax (SST)
 Area of Coverage
DomesticWithin Malaysia and travelling more than 50km from place of residence
Zone 1Australia, Bangladesh, Brunei, Cambodia, China (excluding Tibet and Mongolia), Hong Kong SAR, India, Indonesia, Japan, Korea, Laos, Macau SAR, Maldives, Myanmar, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam
Zone 2

Worldwide

(Excluding US, Canada, Middle East, Nepal, Tibet, Mongolia & Cuba)

Zone 3

Worldwide

(Excluding Cuba)

Travel Coverage Information

Travel Cover offers comprehensive travel protection from as low as RM3.18. Enjoy up to RM300,000 in compensation, covering benefits from personal accident protection and overseas medical expenses to baggage and travel delays.

Coverage Max Sum Insured
(International)
Max Sum Insured
(Domestic)
Accidental Death & Disablement
- Adult
- Child

RM200,000
RM20,000

RM100,000
RM10,000

Overseas Medical Expenses
Due to Accident
- Adult (up to age 75 Years)
- Child


Due to Sickness
- Adult (up to age 75 Years)
- Child


Due to COVID-19
- Adult (up to age 75 Years)
- Child



RM300,000
RM60,000


RM300,000
RM60,000


RM300,000
RM300,000


RM20,000
RM20,000


N/A
N/A


RM20,000
RM20,000
Emergency Medical Evacuation & Repatriation (Covers COVID-19) Unlimited RM100,000
Journey Cancellation and Curtailment (Covers COVID-19) RM5,000 RM1,500

Loss or Damage of Personal Property and Baggage

- Any one article limit

- Portable Computer

- Maximum Limit


RM500
RM1,000
RM5,000

RM500
N/A
RM1,000

24 hours Worldwide Chubb Assistance

- 24-hour Telephone Access

- Medical Assistance
- Travel Assistance

Included

Included

Frequently Asked Questions (FAQs)

To purchase Travel Cover, please ensure you have sufficient balance in your GrabPay Wallet. If the purchase is still unsuccessful, please get help via the Help Centre.

If you wish to change or update any details in your policy, please contact Chubb at +603 2058 3181 (Mondays to Fridays, 8:30 AM – 5:15 PM, excluding public holidays). Please note that any changes made directly with Chubb will not be reflected in your policy on the Grab app.

If you purchased your policy between 16 December 2021 and 30 June 2022, you may cancel your
policy due to change of travel plans due to COVID-19. Cancellation must be made before travel
commencement date. Policies with claims made (approved or pending) will not be eligible.

Go to Grab app > Insurance > Travel Cover and click on the profile icon on the top right corner.

  • A user of the Grab app, a Malaysian resident who are at least 18 years of age, up to and including 75 years of age, his/her spouse and/or dependent children.
  • If the traveller is below the age of 18, his/her parent or guardian can enter into this contract of insurance on behalf of the traveller.
  • Travellers who are departing from and returning to Malaysia.

No. You must purchase your policy before you depart from Malaysia.

Yes. To cover any additional dates during your trip, you need to purchase another policy via the Grab app.

Yes. Your friend will need to purchase a separate policy through his/her own Grab app.

No. The policy does not offer coverage for any pregnancy-related condition that results from or is a complication of pregnancy, childbirth, miscarriage (except miscarriage due to accidental injury).

No. The policy does not cover any pre-existing medical conditions which the insured person was diagnosed, treated or knew about 12 months prior to the effective date of the Travel Cover.

No. You are not covered if you have direct participation in any acts of terrorism, or if you suffer any losses caused by terrorist attacks by nuclear, chemical and/or biological substances.

  • Yes. Activities that are accessible to the general public without restriction (other than height or general health or fitness warnings) and which are provided by a recognised local tour operator are covered. Provided that you are acting under the guidance and supervision of qualified guides and/or instructors of the tour operators when carrying out such tourist activities.
  • However, the policy does not cover any activities, sports or sporting activities that present a high level of inherent danger (i.e. involves a high level of expertise, exceptional physical exertion, highly specialised gear or stunts) including but not limited to big wave surfing, canoeing down rapids, cliff jumping, horse jumping, ultra-marathons, biathlons, triathlons, skydiving, and stunt riding.
  • Yes. Cover commences at the time you leave your place of residence in Malaysia to go directly to your departure point.
  • Coverage ceases when you arrive at your place of residence in Malaysia, or the date on which the policy is terminated, whichever is the earliest.​​​

You must submit all claims directly to Chubb Claims within 30 days after the occurrence of the loss. Download the claim form at http://www.chubb.com/my and send your claim to A&HClaimsConnect.MY@Chubb.com

No. You do not have to pay any excess. You will be paid the full benefit amount up to the sum insured if you satisfy the terms and conditions of Travel Cover.

The Chubb Assistance team is ready to assist you. Please call the 24-hour hotline: +603 7628 3703 for immediate support.

COVID-19 Benefits FAQ
(not applicable to policies purchased on or before 26 April 2022)

Domestic
Medical Expenses (Up to age 75 years old) – Up to RM20,000
Emergency Medical Evacuation & Repatriation – Up to RM100,000
Repatriation of Mortal Remains – Up to RM100,000
Travel Cancellation and Curtailment – Up to RM1,500

International
Medical Expenses (Up to age 75 years old) – Up to RM300,000
Emergency Medical Evacuation & Repatriation – Unlimited
Repatriation of Mortal Remains – Unlimited
Travel Cancellation and Curtailment – Up to RM5,000

You can use the Certificate of Insurance and Policy Wording as the proof of coverage, which will be sent to your registered email address on policy issuance. If you have not received your policy documents, please log an issue via I have a question regarding Travel Cover.

Yes, you will be covered if you are in quarantine due to a directive from the government due to being in close contact with a positive COVID-19 person, which resulted in you missing your scheduled departure date.

No, cancellation due to regulatory changes, orders given by the government or relevant authorities of any country or group of countries on border closures are not covered.

No, cancellation due to regulatory changes, orders given by the government or relevant authorities of any country or group of countries on border closures are not covered.

You will be covered subject to the terms and conditions stated in your Policy Wordings. Please refer to “Section 22 Travel Curtailment due to COVID-19” of your Policy Wording for more details.

No, any expenses related to COVID-19 diagnostic tests, including pre-departure tests and post-arrival tests, are not covered under this benefit.

Yes, you will be covered subject to the terms and conditions stated in your Policy Wording. Please refer to “Section 22 Travel Curtailment due to COVID-19” of your Policy Wording for more details.

Yes, you will be covered if you are forced to curtail or alter the itinerary of any part of your planned Journey because you are directed to serve a Compulsory Quarantine from the government due to being in close contact with a positive COVID-19 carrier.

No, there is no quarantine benefit upon your return to Malaysia.

No, the COVID-19 coverage will cease upon your return to Malaysia.

Please call the 24-hour hotline +603 7628 3703 for immediate support. Our Chubb Assistance team is ready to assist you. 

The policy excludes anyone who is not fully vaccinated.

Fully vaccinated means the traveller has completed the recommended or required doses of vaccine approved or recognized by the Government of Malaysia, or the relevant authority including the Ministry of Health of Malaysia. For more information please refer to https://mysafetravel.gov.my/vaccine/status

Got a question?

Contact Chubb Customer Service at +603 2058 3181 (Mondays to Fridays, 9.00am – 5.00pm, excluding public holidays).

You can also call the Grab Customer Experience team at 1300805858.

Chubb is the world’s largest publicly traded property and casualty insurer. Chubb’s operation in Malaysia (Chubb Insurance Malaysia Berhad) provides a comprehensive range of general insurance solutions for individuals, families and businesses, both large and small through a multitude of distribution channels. With a strong underwriting culture, the company offers responsive service and market leadership built on financial strength. Chubb in Malaysia has a network of 23 branches and more than 2,600 Independent Distribution Partners (Agents).

More information can be found at www.chubb.com/my/.

Travel Cover is underwritten by Chubb Insurance Malaysia Berhad, a general insurer licensed under the Financial Services Act 2013 and regulated by Bank Negara Malaysia. Travel Cover is distributed by GrabInsure Agency (M) Sdn. Bhd., a registered agent of Chubb Insurance Malaysia Berhad and a member of the Grab Group of Companies.

Enjoy 9% (RM8) Rebate at
AEON

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.