We all love to travel, but the same can’t be said for travel insurance. The application and buying process often takes too long, is complicated, and not customer friendly. Well, we feel your pain.
That’s why we created Travel Cover. An innovative and fuss-free solution to buying travel insurance for your next vacation, holiday, or business trip. From getting an instant quotation to saving your favourite traveller profiles and payment details, we’ll get you covered – conveniently in just a few taps on your Grab App.
Fuss-free convenience
Instant quotation and purchase directly from the Grab App
Seamless purchase
Save your own, family and friends’ travel profiles for easy future purchase
Affordably priced
Premiums start as low as RM2.50 for domestic travel and RM5.50 for international travel
Loyalty rewards
Unlock discounts and offers for your next purchase
Domestic Travel | Daily Premium Per Individual | Daily Premium Per Couple | Daily Premium Per Family |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Domestic | RM2.50 | RM4.90 | RM6.30 |
International Travel | Daily Premium Per Individual | Daily Premium Per Couple | Daily Premium Per Family |
---|---|---|---|
Zone 1 | RM5.50 | RM10.70 | RM13.80 |
Zone 2 | RM9.00 | RM17.60 | RM22.50 |
Zone 3 | RM11.50 | RM22.40 | RM28.80 |
Area of Coverage | |
---|---|
Zone 1 | Australia, Bangladesh, Brunei, Cambodia, China (excluding Tibet and Mongolia), Hong Kong SAR, India, Indonesia, Japan, Korea, Laos, Macau SAR, Maldives, Myanmar, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam. |
Zone 2 | Worldwide including Zone 1 (Excluding US, Canada, Middle East, Nepal, Tibet, Mongolia & Cuba) |
Zone 3 | Worldwide (Excluding Cuba) |
Domestic | Within Malaysia and travelling more than 50km from place of residence |
Open your Grab App, tap on ‘Insurance’ in the homepage screen
Tap on ‘View’ (Travel Cover)
Get an instant quote by including your details (trip duration, destination and people travelling)
Confirm payment
You’re all set! Subsequent purchases will unlock special offers. Your travel profiles and payment details are saved for future applications.
Travel Cover offers comprehensive travel protection from as low as RM2.65. Enjoy up to RM300,000 in compensation, covering benefits from personal accident protection and overseas medical expenses to baggage and travel delays.
Benefit | Coverage | Max Sum Insured (International) |
Max Sum Insured (Domestic) |
---|---|---|---|
1. | Accidental Death & Disablement - Adult - Child |
RM200,000 RM20,000 |
RM100,000 RM10,000 |
2. |
Overseas Medical Expenses Due to Sickness - Up to age 65 years - Above age 65 years and up to age 75 years - Child |
RM300,000 RM300,000 RM60,000 RM300,000 RM300,000 RM60,000 |
RM20,000 RM20,000 RM20,000 N/A N/A N/A |
3. | Compassionate Visit |
RM10,000 | RM1,000 |
4. | Child Guard |
RM10,000 | RM1,000 |
5. | Emergency Medical Evacuation & Repatriation | Unlimited | RM100,000 |
6. | Repatriation of Mortal Remains (Includes Burial & Cremation) |
Unlimited | RM100,000 |
7. | Travel Cancellation - Cancellation Expenses |
RM5,000 |
RM1,500 |
8. | Travel Curtailment | RM5,000 | RM1,500 |
9. |
Loss or Damage of Personal Property and Baggage - Any one article limit - Portable Computer - Maximum Limit |
RM500 RM1,000 RM5,000 |
RM500 N/A RM1,000 |
10. |
Loss or Damage to Travel Documents |
RM5,000 | N/A |
11. |
Loss of Personal Money |
RM750 | N/A |
12. |
Fraudulent Use of Lost Credit Card |
RM500 | N/A |
13. |
Baggage Delay (Every Consecutive 6 Hours) Overseas - Amount per 6 hours - Per Family Limit In Malaysia - Amount Per 6 hours- Per Family Limit |
RM150 RM800 N/A N/A |
N/A N/A RM150 RM600 |
14. | Travel Delay (Every 6 Consecutive Hours) - Max Limit |
RM150 RM2,400 |
RM150 RM600 |
15. | Personal Liability | RM1,000,000 | RM250,000 |
16. |
Home Inconvenience Allowance - Any one article limit |
RM3,000 RM500 |
N/A N/A |
17. |
24 hours Worldwide Chubb Assistance - 24-hour Telephone Access - Medical Assistance- Travel Assistance |
Included |
Included |
In light of the COVID-19 situation, Chubb has announced cut off dates for the following destinations:
Destination | Cut-off dates |
Hubei province, China | 5:00 PM 23 January 2020 |
Mainland China | 5:00 PM 4 February 2020 |
Rest of the World | 12:00 AM 16 March 2020 |
Any claim made in respect of coverages purchased under the Grab Travel Cover master policy (“Policy”) that is caused by COVID-19 after the cut-off dates specified above in respect of the stated Destinations will not be payable.
Cancellation and/or refund of travel certificate of insurance
Cancellation of the certificate of insurance and full refund is allowed. Cancellation request must be before the policy start date.
Change coverage effective date if trip is postponed
Yes, Chubb is prepared to endorse your certificate of insurance to your new travelling date/destination within the same duration/geographical cover at no additional cost with the following condition(s):
Coverage for Travel Cancellation/ Travel Curtailment
No, the Policy does not cover travel cancellation/curtailment due to this outbreak. You may reach out to your travel service provider (such as airline, hotel, travel agent) to seek information on any possible refund.
For policies purchased before the respective cut-off dates, you may submit a case for reimbursement after seeking a refund or credit from your airline, hotel and/or travel service provider.
However, if you’re required to be in compulsory quarantine, you may be covered for travel cancellation if you purchased your policy on or before the respective cut off dates announced by Chubb, subject to the specified cause as mentioned above and Policy terms and conditions.
Coverage for Medical Expenses/ Emergency Medical Evacuation & Repatriation
Yes, if you purchased your Policy before the respective cut off dates announced by Chubb, you may be covered subject to the policy terms and conditions.
Coverage for Travel Delay
If your journey had already commenced prior to respective cut off dates announced by Chubb, and due to airspace restriction or airport closure resulted in travel delay, you may still be covered subject to the Policy terms and conditions.
For more information, you can contact Chubb at:
Hotline: +603 20583181 (Mondays – Fridays, 9:00 AM – 5:00 PM, excluding public holidays)
Email: GrabInquiries.MY@chubb.com
To purchase Travel Cover, please ensure you have sufficient balance in your GrabPay Wallet. If the purchase is still unsuccessful, please submit the Help Centre form so we can assist you.
If you wish to change or update any details in your policy, please contact Chubb at +603 2058 3181 (Mondays to Fridays, 8:30 AM – 5:15 PM, excluding public holidays). Please note that any changes made directly with Chubb will not be reflected in your policy on the Grab app.
Go to Grab app > Insurance > Travel Cover and click on the profile icon on the top right corner.
No. You must purchase your policy before you depart from Malaysia.
Yes. To cover any additional dates during your trip, you need to purchase another policy via the Grab app.
Yes. Your friend will need to purchase a separate policy through his/her own Grab app.
No. The policy does not offer coverage for any pregnancy-related condition that results from or is a complication of pregnancy, childbirth, miscarriage (except miscarriage due to accidental injury).
No. The policy does not cover any pre-existing medical conditions which the insured person was diagnosed, treated or knew about 12 months prior to the effective date of the Travel Cover.
No. You are not covered if you have direct participation in any acts of terrorism, or if you suffer any losses caused by terrorist attacks by nuclear, chemical and/or biological substances.
No. You do not have to pay any excess. You will be paid the full benefit amount up to the sum insured if you satisfy the terms and conditions of Travel Cover.
The Chubb Assistance team is ready to assist you. Please call the 24-hour hotline: +603 7628 3703 for immediate support.
Contact Chubb Customer Service at +603 2058 3181 (Mondays to Fridays, 9.00am – 5.00pm, excluding public holidays).
You can also call the Grab Customer Experience team at 1300805858.
Chubb is the world’s largest publicly traded property and casualty insurer. Chubb’s operation in Malaysia (Chubb Insurance Malaysia Berhad) provides a comprehensive range of general insurance solutions for individuals, families and businesses, both large and small through a multitude of distribution channels. With a strong underwriting culture, the company offers responsive service and market leadership built on financial strength. Chubb in Malaysia has a network of 23 branches and more than 2,600 Independent Distribution Partners (Agents).
More information can be found at www.chubb.com/my/.
Travel Cover is underwritten by Chubb Insurance Malaysia Berhad, a general insurer licensed under the Financial Services Act 2013 and regulated by Bank Negara Malaysia. GrabCar Sdn Bhd is the master policyholder under the Master Policy, distributed by GrabInsure Agency (M) Sdn. Bhd., a registered agent of Chubb Insurance Malaysia Berhad.
G-02 Ground Floor, Block A,
Axis Business Campus,
No 13A &13B Jalan 225,
Section 51A, Petaling Jaya,
46100 Selangor.