GrabExpress

An on-demand delivery service that is safe, fast, and reliable

A Delivery Service You Can Rely On

GrabExpress uses motorbikes and cars to fulfill your delivery needs. The service is currently available in 2 different options, giving you the freedom to choose!

Delivered Safely and with Care

Live tracking available for both sender and recipients. All parcels are handled by our well-trained drivers and drivers

Convenient and Hassle Free

Deliver to multiple locations at one-go with multi-stop deliveries! All available within the Grab app 

Competitive Pricing

Competitive upfront fixed fares for all your deliveries. What you see on the app is what you pay

Deliver with Peace of Mind

Receive proof of delivery upon completion and stay relaxed with insurance up to RM500 with every delivery

GrabExpress Package Size Guide

Applies to combined size and weight of all the parcels within a single delivery booking

GrabExpress Rates for Klang Valley

* Surcharges for GrabExpress Bike applies during Monday to Friday (12PM – 1PM) and Saturday to Sunday (7PM – 8PM) | 4-Hour Delivery is only available from 12PM – 4PM daily

GrabExpress Rates for Other Cities

**4-Hour Delivery is currently available in Klang Valley only, coming to the other cities soon!

How it Works

Download Grab​

Scan QR Code

FAQs

GrabExpress is a delivery service that helps you to send items such as documents, parcels, and gifts to your business partners, family and friends.

Complete your delivery in 5 steps

  1. Download Grab app and find “Delivery” tab
  2. Key in your pick-up and drop-off locations to get your fixed upfront fare.
  3. Key in the recipient’s name, mobile number and additional dropoff details such as floor/unit no. Click “Book” to confirm your booking.
  4. After confirming your booking, the nearest GrabExpress driver will receive your order and head to the pick-up point right away.
  5. You can track your parcel real-time in the Grab App. Your recipient will also receive a SMS with a tracking URL to check the delivery progress.

We operate 8am–12am, 7 days in a week.

However, during the Movement Control Order period, we abide by each state’s restriction on operating hours for delivery services. Please check your app or the local state government’s policies on operating hours for the latest information.

GrabExpress is a delivery service. Our delivery-partners are only expected to pick up and drop off items. We do not offer additional service to run errands, buy items or queue for any services.

Unfortunately, we do not accept advanced bookings or next day delivery at the moment.

All our drivers and riders have been trained extensively coupled with robust background checks. In the unfortunate and unlikely event that any damage or loss happens to your parcel, rest assured that your parcel is covered for up to RM500 per delivery. You may contact our customer service to proceed with the claim.

Items that can be delivered

  1. Parcels (packed items in boxes or bags)
  2. Documents
  3. Packed food (please ensure your item is packed to withstand road transport conditions for approximately 1 hour)

Items that cannot be delivered

  1. Fragile items (e.g. glassware) that require special handling
  2. Perishable items unable to withstand non-chilled temperatures for over 1 hour
  3. Hazardous, explosive, flammable and unsafe items (including power banks)
  4. Valuable items and documents (e.g. cash, passport, birth certificate)
  5. Illegal items and substances
  6. Live animals and plants
  7. Any unpacked / loose items that can easily be damaged in transit

Please note Grab will fully cooperate with relevant authorities should there be any illegal and dangerous items found.

Sender should be the paying party for all GrabExpress bookings. Our drivers or riders may cancel the booking if Sender request for Receiver to pay.

GrabExpress is currently in

  • Klang Valley
  • Johor Bharu
  • Penang
  • Melaka
  • Kuching
  • Kota Kinabalu
  • Ipoh
  • Kuantan
  • Kota Bharu
  • Labuan
  • Negeri Sembilan
  • Lahad Datu
  • Sungai Petani
  • Batu Pahat
  • Tawau
  • Kluang
  • Bintulu
  • Sandakan
  • Muar
  • Langkawi
  • Sibu
  • Miri
  • Kangar
  • Kuala Terengganu
  • Alor Setar
  • Kemaman

Yes, you will earn GrabRewards Points with GrabExpress transactions made by GrabPay Wallet with exception of 4-Hour Delivery and Multi-Stop Delivery