An on-demand delivery service that is safe, fast, and reliable
Get your documents and parcels delivered on-demand, with real-time tracking.
Instantly book a door to door delivery for your documents and parcels
Hand over your parcels to our well-trained drivers, and track the delivery real-time
Competitive upfront fixed fares for all your deliveries
Every delivery is insured for up to RM 500
*Applies to the combined size and weight of all the parcels within a single delivery booking
|Size||43cm x 43cm x 43cm|
|Size||Combined size no larger than 100cm (L) x 50cm (W) x 50cm (H)|
|Weight||Each parcel no more than 10kg, maximum of 50kg in total|
|Per KM rate||0-5KM: RM5
More than 30KM: +RM1.50/KM
|Surcharge applies during Monday - Thursday: 12-1pm|
Saturday - Sunday: 7-8pm
|Between RM3-5; depending on supply and demand conditions|
|Per KM rate||First 0-30km RM0.90/km
Next additional km +RM1.47/km
|Additional fare per stop||RM2.00|
Go to GrabExpress in the Grab App
Open your Grab app and tap on "Delivery".
Key in pick-up and drop-off locations
Key in your pick-up and drop-off locations.
Fill in recipient information
Key in the recipient's name, mobile number and additional drop-off details such as floor/unit no (if applicable). Tap "Add".
Confirm your booking and get a driver
After confirming your booking, click "Book". The nearest GrabExpress driver will receive your order and head to the pick-up point right away.
Track your delivery
You can track your parcel real-time in the Grab App. Your recipient will also receive a SMS with a tracking URL to check the delivery progress.
GrabExpress is an on-demand delivery service that helps you to send items such as documents, parcels, and gifts to your business partners, family and friends.
Complete your delivery in 5 steps
We operate 8am–12am, 7 days in a week.
However, during the Movement Control Order period, we abide by each state’s restriction on operating hours for delivery services. Please check your app or the local state government’s policies on operating hours for the latest information.
Unfortunately, we do not accept advanced bookings or next day delivery at the moment.
All our drivers have been trained extensively coupled with robust background checks. In the unfortunate and unlikely event that any damage or loss happens to your parcel, rest assured that your parcel is covered for up to RM500 per delivery. You may contact our customer service to proceed with the claim.
Items that can be delivered
Items that cannot be delivered
Please note Grab will fully cooperate with relevant authorities should there be any illegal and dangerous items found.
Sender should be the paying party for all GrabExpress bookings. Our delivery-partner may cancel the booking if Sender request for Receiver to pay.
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