Partner with Grab
We need just a little information about your business to get you up and running with Grab.
Do you have an SSM Business Registration Number? (E.g. 201901000005)
SSM is defined as The Companies Commission of Malaysia or Suruhanjaya Syarikat Malaysia. For more information please refer here. We'll verify your business online to make things quick and easy.
Whether you’re looking to grow your business or provide a better service to your consumers, we’re here to support you with a variety of best-in-class services. Join us as a GrabMart or GrabMall merchant-partner and take your business to the next level.
Why Partner with Grab?
- Access retail shoppers with high purchase intent and on-demand needs across categories
- Instant delivery drives impulse and urgent purchases
- All completed orders are guaranteed next-day payments, helping you manage cash flow
- Participate in large-scale campaigns to boost sales and visibility for your business
- Leverage the Grab ecosystem for logistics, payments, rewards and marketing
- End-to-end fulfilment support for seamless operations
Deliver your products with a reliable delivery fleet
Partner with a trusted partner with a large delivery fleet.
Enjoy more sales
Be part of powerful campaigns that drive demand for your products, and amplify online visibility for your storefront.
Next-day payments guaranteed
We expedite payments for completed orders, as we understand the importance of having healthy cash flow.
Dedicated support team
You will have access to our GrabMart experts, who will guide and support you alongside your growth.
Make our Grab users your consumers
Grow your business by reaching a quality base of Grab consumers.
Keep them coming back
Reward and retain your consumers by leveraging on the GrabRewards loyalty programme.
GrabMart and Grab Mall Commission Fees
Signing up as a merchant has never been easier. Commission fees are only applicable on completed sales transactions. There are no additional fees beyond the applicable commission rate for all GrabMart and GrabMall merchants.
Why Partner with Grab?
Let’s get started!
Get on board and experience the power of GrabMart’s Instant Retail. You can start your online selling journey with us in 3 easy steps!
- Submit your details in the form.
- Our Grab Operations team will contact you
- Select items from your catalogue to register and upload (Minimum 10 SKUs)
- Start Selling!
1. Submit your details.
We'll contact you.
2. Submit your catalogue.
We'll furnish your digital storefront.
3. Start selling!
Reach millions of highly-engaged Grab users.
Let's hear from GrabMart's Merchant-Partners:
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In-Person Sign Up Process
How to secure an appointment at the GDC:
- Fill in your details in this form.
- A reminder message will be sent out to you 2 days before your appointment.
- Remember to bring all the necessary documents* when you drop by the GDC.
- At the GDC, take a number and our sales representative will attend to you.
*Refer to the list of documents below.
Necessary Documents.
Please bring these with you for In-Person Sign Up:
- SSM – Business Profile
- Copy of identification card (IC) / passport of the director who is signing the agreement (Colour, Front, and Back) – (UBO director must have a minimum of 25% share on SSM)
- Copy of Bank Account Statement Header
- Copy of Brand Logo
- Copy of Business License (If applicable)
- Copy of Halal Certification (If applicable)
- Copy of SST Certification (If applicable)
- Copy of Insurance Policy (If applicable)
Find sample documents for your reference here.
FAQs
GrabMart is an on-demand everyday goods delivery service.
You can now buy groceries, packaged food, healthcare products, beauty products, gifts and many more via the Grab app and have it delivered to you in 30 minutes.
You will need to provide the following documents to become a Merchant-partner:
1. Copy of Business Documents – SSM Form D or 9,24,49
2. Copy of identification card (IC) / passport of the director who is signing the agreement (Colour, Front, and Back) – (UBO director must have a minimum of 25% share on SSM)
3. Copy of Bank Account Statement Header
4. Copy of Brand Logo
5. Copy of Store Front Photo with permanent sign board and brand logo
6. GrabMart Price Catalogue
7. Gmail Email Address (Unique gmail for each outlet for Device Log In)
8. Copy of Business License (If applicable)
9. Copy of Halal Certification (If applicable)
10. Copy of SST Certification (If applicable)
11. Copy of Insurance Policy (If applicable)
12. Copy of Alcohol License (If applicable)
View sample: https://grb.to/gfsampledoc
Register your interest here
A Grab representative will reach out to you to complete your registration
We will help you populate your online storefront on GrabMart and provide all the necessary equipment you need to get started.
No. There are no additional hidden fees beyond the applicable commission rate.
Matching the recommended selling price (RSP) is recommended, but not mandatory.
Yes, you can as long as your business has all the necessary documents required
Not every refund requires an item to be returned. Grab determines whether a return is required, and responsibility for return shipping depends on the circumstances. Refer to the returns policy for more details.
Your contract renews automatically each year. Any change to the commission rate requires mutual agreement.
If your store’s merchant-attributed cancellation rate exceeds 5%, your store will be paused. The threshold may be revised.
In the GrabMerchant app, go to Marketing to view options available to your store and follow the in-app steps to join or opt in. See the Ads, Promos & Campaigns Guide for more information.
For a detailed breakdown, please refer to the table below. Commission fee range is not inclusive of 8% SST or merchant discount rate.
Grab Malaysia
Forward Together
G-02 Ground Floor, Block A,
Axis Business Campus,
No 13A & 13B Jalan 225,
Section 51A, Petaling Jaya,
46100 Selangor.
Business Registration:
MyTeksi Sdn. Bhd. - 201101025619
GrabCar Sdn. Bhd. - 201401013360
About
Consumer
Quick Links
Enjoy 9% (RM8) Rebate at
AEON
- Valid from 15 Jan 2022 – 28 Feb 2022
- Minimum spend: RM88
- Limited to 62,500 redemptions
- TWO(2) redemptions per user throughout the campaign
1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period.
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.