Grab Kiosk [Closed until further notice]

Klang Valley

Grab Driver Centre (GDC) Axis

[ANNOUNCEMENT] 

In view of the latest developments, kindly note that GDC Axis will only be attending to the following services throughout the Movement Control Order (MCO) period.

• New / Re-boarding of driver-partner: click here to make an appointment
• Failed selfie verification (driver & delivery-partner): click here to make an appointment
• EVP cancellations (for cars)
• Lost & Found matters
• Green Rental inquiry / registration

For delivery-partners, the collection or exchange of GrabFood bag is by invitation only.

At this point of time, our Kiosks will remain closed. If you encounter any other issues, we strongly urge you to write to us via Help Centre.

Address: G-02 Ground Floor, Block A, Axis Business Campus, No 13A &13B Jalan 225, Section 51A, Petaling Jaya 46100 Selangor

Operating Hours:

Monday – Friday: 10:00am – 5:00pm

CLOSED on Weekends & Public Holidays

Grab Driver Centre (GDC) JB @ Danga Bay  

[ANNOUNCEMENT] 

In view of the latest developments, kindly note that GDC Johor Bahru will be accepting walk-ins for the following services only:

• New onboarding of driver-partners (GrabCar, GrabFood Car & Grabtaxi only)
• Failed selfie verification issue
• GrabFood Merchant Enquiry
• Lost & found (Grab partners/consumers)

For other services, you are required to make an appointment (here) before your visit. Please note that GDC will only accept fully vaccinated visitors.

Note: For new onboarding of GrabCar driver-partners verification, you can directly walk-in to our GDC and show your invitation SMS/Email to our representative.
If you need assistance, do reach out to us via Help Centre or Telegram (here).

Address: G-12, Block 8, Danga Bay, Jalan Skudai, 80200 Johor Bahru, Johor

Operating Hours:

Monday – Thursday: 10:00am – 5:00pm

Friday: 10:00am – 12:30pm | 2:30pm – 5:00pm

Closed on Weekends & Public Holidays

Grab Driver Centre (GDC) Penang

[ANNOUNCEMENT] 

Grab Driver Center (GDC) Penang will be resuming its operations starting 7 March (Monday).

However, visits are strictly on appointment basis for the following critical services only:

• Failed selfie verification
• Account termination
• GrabFood bag change & group/fleet update
• Merchandise redemption (GrabLight, e-hailing sticker, raincoat & jacket)
• Lost & found

Only those with appointments and have been fully vaccinated can visit GDC. Walk-ins will not be entertained.

To make an appointment, click here. For other enquiries or assistance, reach out to us via Help Centre or Telegram (join here).

Address: Level 2, Udini Square, Lebuh Tunku Kudin 3, 11700 Gelugor, Pulau Pinang

Operating Hours:

Monday – Thursday: 10:00am – 1:00pm | 2:00pm – 5:00pm

Friday: 10:00am – 12:30pm | 2:30pm – 5:00pm

Closed on Weekends & Public Holidays

Grab Driver Centre (GDC) Melaka

[ANNOUNCEMENT] 

GDC Melaka is currently closed until further notice for relocation works. GDC Melaka will resume its operations at the new address stated below.

If you need assistance, reach out to us via Telegram (driver-partners | delivery-partners) or Help Centre.

New Address: No.5, 5-1, 5-2, and No.7, 7-1, 7-2, Jalan KPKS 6, Kompleks Perniagaan Kota Syahbandar, 75200, Melaka.

Ramadan Operating Hours (5 April – 4 May): 

Monday – Thursday: 9:00am – 4:00pm

Friday: 9:00am – 12:30pm | 2:00pm – 4:00pm

Closed on Weekends and Public Holidays

Grab Driver Centre (GDC) Kota Kinabalu

[ANNOUNCEMENT]  

Please note that GDC Kota Kinabalu will resume its operations as usual & accept walk-ins again starting 26 October (Tuesday).

However, you are advised to only visit GDC if it is necessary. If you need assistance, do reach out to us via Help Centre.

Address: B-2-89, 2nd Floor, Block B, Riverson, 88100, Kota Kinabalu, Sabah.

Operating hours:

Monday – Friday: 10:00am – 5:00pm

Friday: 10:00am – 12:00pm | 2:00pm – 5:00pm

Closed on Weekends & Public Holiday

Grab Driver Centre (GDC) Kuching

[ANNOUNCEMENT] 

Please note that GDC Kuching will resume its operations as usual & accept walk-ins again starting 4 October (Monday).

However, you are advised to only visit GDC if it is necessary. If you need assistance, do reach out to us via Help Centre.

Address: Level 1, Plaza Aurora, Lot 20, Section 30, Jalan McDougall 93000, Kuching, Sarawak

Operating Hours:

Monday – Thursday: 10:00am – 5:00pm

Friday: 10:00am – 12:00pm | 2.00pm – 5:00pm

Closed on Weekends & Public Holidays

Grab Kiosk [Closed until further notice]

Kuching

E-Millenium Trading

Address: Lot 40, 12 Jalan Datuk Amar Sim Kheng Hong, Kenyalang Park Shopping Centre, 93300 Kuching, Sarawak

Operating hours: Monday – Saturday: 10:00 AM – 6:00 PM, Closed on Sunday & Public Holiday

Grab Driver Centre (GDC) Ipoh

Grab Driver Centre (GDC) Ipoh will resume operations starting 1 November (Monday) for the following critical services only:

• Failed selfie verification
• Lost & found
• Document update (GrabCar only)
• Merchandise redemption (GrabLight, e-hailing sticker, raincoat, jacket etc)
• Return2Grab (GrabCar, GrabFood)
• New driver-partner/deliver-partner document verification
• New registration (GrabCar & GrabFood Car or GrabFood Bike)

If you require other assistance, please contact us via Telegram (join here), Help Centre or Customer Service. 

Address: Ipoh Vivo Square, No.8 (GF) & 8A (1F), No.10 (GF), Jalan Lang Jaya 1, Pusat Komersial Lang Jaya, Ipoh

Operating Hours:

Monday – Thursday: 10:00am – 5:00pm

Friday: 10:00am – 12:30pm | 2:30pm – 5:00pm

Closed on Weekends & Public Holidays

Grab Driver Centre (GDC) Kuantan 

[ANNOUNCEMENT] 

Grab Driver Center (GDC) Kuantan will be resume operations starting 20 October (Wednesday). 

However, only fully vaccinated individuals are allowed to visit. Alternatively, you can reach out to us via these channels:

1) Telegram
To contact us via Telegram, follow these steps: 

1. Click here to get directed to Telegram.
2. Choose your preferred language.
3. Pick either GrabCar OR GrabFood.
4. Select ‘Contact xGDC’ and ‘xGDC – East Coast’.
   

2) Help Centre or Customer Service
If you require other assistance, contact us via Help Centre or Customer Service.

Address: A-21, Lorong Tun Ismail 9, Seri Dagangan Business Centre, 25000 Kuantan, Pahang.

Operating Hours :

Monday – Thursday: 10:00am – 5:00pm

Friday: 10:00am – 12:30pm | 2:30pm – 5:00pm

Closed on Weekends & Public Holidays

Grab Kiosks [Closed until further notice]

Kuala Terengganu

KOSISWA UMT [Collect E-Hailing Sticker at GDC Kuantan]

Address: University of Malaysia Terengganu, Universiti Malaysia, 21030 Kuala Terengganu

Coordinates: 5.4065280,103.0891766

Operating hours: Sunday – Thursday: 9:30am – 4:00pm

Kemuning Emas Legacy [Collect E-Hailing Sticker at GDC Kuantan]

Address: Jalan Kuala Hiliran, Kampung Losong Haji Su, 21000 Kuala Terengganu, Terengganu

Coordinates: 5.3184729,103.1278357

Operating hours: Sunday – Thursday: 10:00am – 5:00pm

Bran Ryan Cafe [Collect E-Hailing Sticker at GDC Kuantan]

Address: Jalan Pasar, Kuala Berang, 21700 Kuala Berang, Terengganu

Operating hours: Sunday – Thursday: 10:00am – 5:00pm

Grab Kiosk [Closed until further notice]

Kemaman

Lie’s gunteng BarberShop [Collect E-Hailing Sticker at GDC Kuantan]

Address: Lowerground, 28 Centre Point Chukai Kemaman 24000 Terengganu

Operating hours: Monday – Friday: 10:00am – 6:00pm

The Dapo Cafe And Bistro [Collect E-Hailing Sticker at GDC Kuantan]

Address: No 8409, Tingkat Bawah, Jalan Bunga Raya 4, Batu 49, 2300 Dungun, Terengganu

Operating hours: Monday – Friday: 4:00pm – 10:30pm

Grab Kiosk [Closed until further notice]

Sibu

KK Lau Advocates

Address: No. 1, 2nd Floor, Jalan Wong King Huo 1D 96000 Sibu

New Grab Drivers – Document Verification & E-Hailing Stickers Collection:

Monday – Friday (walk-in): 9:00am – 4:00pm

Saturday*: 10:00am – 2:00pm (please call 084-310309 to make an appointment*)

Closed on Sunday and Public Holidays

Grab Kiosks [Closed until further notice]

Sandakan

San Da Gen

Address: Blok 29, Jalan Pelabuhan Lama, Sandakan, Sabah

Operating hours: Monday – Sunday: 9:00am – 11:00am, Closed from 2:00pm – 4:00pm

Rock Paper Scissors Cafe

Address: Lot 169, Ground Floor, Lot 18A, Prima Square, Mile 4, 90000 Sandakan Sabah

Operating hours: Monday – Sunday: 11:00am – 10:00pm, Closed from 2:00pm – 4:00pm

Grab Kiosks [Closed until further notice]

Tawau

Suarez Enterprise

Address: TB 954 , Jalan Stephen Tan , 91000 Tawau , Sabah.

Operating hours: Monday – Saturday: 10:00am – 8:00pm, Sunday: 10:00am – 3:00pm

Bio Diesel Garage

Address: TB. 4562, Lot 1, Jalan Masjid, 91000,Tawau, Sabah

Operating hours: Monday – Saturday: 10:00am – 7:00pm

Delala Wardrobe

Address: G-11 Ground Floor Eastern Plaza, Jalan Kuhara 91000 Tawau Sabah.

Operating hours: Monday – Saturday: 10:00am – 7:00pm