
Dear Driver-Partners and Delivery-Partners, please note that our kiosks will be closed until further notice. We apologise for any inconvenience.
Grab Driver Centre & Kiosk Location
Thank you for signing up as a Grab driver-partner! To start driving, you will need to verify your documents at our Grab Driver Centres (GDC) or any of the Grab Kiosks (based on your registered city). Third party walk in is strictly not allowed.
Please bring all the following required documents:
- Original IC
- Original PSV licence
- Insurance cover note (PDF / hardcopy)
- Car grant (compulsory)
- Road tax
- Medical checkup form (for drivers who are between 50 – 69 years old; or born in 1950 – 1969)
If you are a GrabFood/GrabExpress delivery-partner, please refer to http://grb.to/gfverifyloc.
To view Grab Driver Centre and Kiosk locations on Google Maps, please refer to http://grb.to/verifyloc_map.
Location
Klang Valley
Grab Kiosk [Closed until further notice]
Klang Valley
Grab Driver Centre (GDC) Axis
[ANNOUNCEMENT]
In view of the latest developments, kindly note that GDC Axis will only be attending to the following services throughout the Movement Control Order (MCO) period.
- New / Re-boarding of driver-partner: click here to make an appointment
- Failed selfie verification (driver & delivery-partner): click here to make an appointment
- EVP cancellations (for cars)
- Lost & Found matters
- Green Rental inquiry / registration
For delivery-partners, the collection or exchange of GrabFood bag is by invitation only.
At this point of time, our Kiosks will remain closed. If you encounter any other issues, we strongly urge you to write to us via Help Centre.
Address: G-02 Ground Floor, Block A, Axis Business Campus, No 13A &13B Jalan 225, Section 51A, Petaling Jaya 46100 Selangor
Operating Hours:
Monday – Friday: 10:00am – 5:00pm
CLOSED on Weekends & Public Holidays
Johor Bahru
Grab Driver Centre (GDC) JB @ Danga Bay
[ANNOUNCEMENT]
In view of the latest developments, kindly note that GDC Johor Bahru will be accepting walk-ins for the following services only:
- New onboarding of driver-partners (GrabCar, GrabFood Car & Grabtaxi only)
- Failed selfie verification issue
- GrabFood Merchant Enquiry
- Lost & found (Grab partners/consumers)
For other services, you are required to make an appointment (here) before your visit. Please note that GDC will only accept fully vaccinated visitors.
Note: For new onboarding of GrabCar driver-partners verification, you can directly walk-in to our GDC and show your invitation SMS/Email to our representative.
If you need assistance, do reach out to us via Help Centre or Telegram (here).
Address: G-12, Block 8, Danga Bay, Jalan Skudai, 80200 Johor Bahru, Johor
Operating Hours:
Monday – Thursday: 10:00am – 5:00pm
Friday: 10:00am – 12:30pm | 2:30pm – 5:00pm
Closed on Weekends & Public Holidays
Penang
Grab Driver Centre (GDC) Penang
[ANNOUNCEMENT]
Grab Driver Center (GDC) Penang will be resuming its operations starting 7 March (Monday).
However, visits are strictly on appointment basis for the following critical services only:
- Failed selfie verification
- Account termination
- GrabFood bag change & group/fleet update
- Merchandise redemption (GrabLight, e-hailing sticker, raincoat & jacket)
- Lost & found
Only those with appointments and have been fully vaccinated can visit GDC. Walk-ins will not be entertained.
To make an appointment, click here. For other enquiries or assistance, reach out to us via Help Centre or Telegram (join here).
Address: Level 2, Udini Square, Lebuh Tunku Kudin 3, 11700 Gelugor, Pulau Pinang
Operating Hours:
Monday – Thursday: 10:00am – 1:00pm | 2:00pm – 5:00pm
Friday: 10:00am – 12:30pm | 2:30pm – 5:00pm
Closed on Weekends & Public Holidays
Melaka
Grab Driver Centre (GDC) Melaka
[ANNOUNCEMENT]
GDC Melaka is currently closed until further notice for relocation works. GDC Melaka will resume its operations at the new address stated below.
If you need assistance, reach out to us via Telegram (driver-partners | delivery-partners) or Help Centre.
New Address: No.5, 5-1, 5-2, and No.7, 7-1, 7-2, Jalan KPKS 6, Kompleks Perniagaan Kota Syahbandar, 75200, Melaka.
Ramadan Operating Hours (5 April – 4 May):
Monday – Thursday: 9:00am – 4:00pm
Friday: 9:00am – 12:30pm | 2:00pm – 4:00pm
Closed on Weekends and Public Holidays
Kota Kinabalu
Grab Driver Centre (GDC) Kota Kinabalu
[ANNOUNCEMENT]
Please note that GDC Kota Kinabalu will resume its operations as usual & accept walk-ins again starting 26 October (Tuesday).
However, you are advised to only visit GDC if it is necessary. If you need assistance, do reach out to us via Help Centre.
Address: B-2-89, 2nd Floor, Block B, Riverson, 88100, Kota Kinabalu, Sabah.
Operating hours:
Monday – Friday: 10:00am – 5:00pm
Friday: 10:00am – 12:00pm | 2:00pm – 5:00pm
Closed on Weekends & Public Holiday
Kuching
Grab Driver Centre (GDC) Kuching
[ANNOUNCEMENT]
Please note that GDC Kuching will resume its operations as usual & accept walk-ins again starting 4 October (Monday).
However, you are advised to only visit GDC if it is necessary. If you need assistance, do reach out to us via Help Centre.
Address: Level 1, Plaza Aurora, Lot 20, Section 30, Jalan McDougall 93000, Kuching, Sarawak
Operating Hours:
Monday – Thursday: 10:00am – 5:00pm
Friday: 10:00am – 12:00pm | 2.00pm – 5:00pm
Closed on Weekends & Public Holidays
Grab Kiosk [Closed until further notice]
Kuching
E-Millenium Trading
Address: Lot 40, 12 Jalan Datuk Amar Sim Kheng Hong, Kenyalang Park Shopping Centre, 93300 Kuching, Sarawak
Operating hours: Monday – Saturday: 10:00 AM – 6:00 PM, Closed on Sunday & Public Holiday
Ipoh
Grab Driver Centre (GDC) Ipoh
Grab Driver Centre (GDC) Ipoh will resume operations starting 1 November (Monday) for the following critical services only:
- Failed selfie verification
- Lost & found
- Document update (GrabCar only)
- Merchandise redemption (GrabLight, e-hailing sticker, raincoat, jacket etc)
- Return2Grab (GrabCar, GrabFood)
- New driver-partner/deliver-partner document verification
- New registration (GrabCar & GrabFood Car or GrabFood Bike)
If you require other assistance, please contact us via Telegram (join here), Help Centre or Customer Service.
Address: Ipoh Vivo Square, No.8 (GF) & 8A (1F), No.10 (GF), Jalan Lang Jaya 1, Pusat Komersial Lang Jaya, Ipoh
Operating Hours:
Monday – Thursday: 10:00am – 5:00pm
Friday: 10:00am – 12:30pm | 2:30pm – 5:00pm
Closed on Weekends & Public Holidays
Kuantan
Grab Driver Centre (GDC) Kuantan
[ANNOUNCEMENT]
Grab Driver Center (GDC) Kuantan will be resume operations starting 20 October (Wednesday).
However, only fully vaccinated individuals are allowed to visit. Alternatively, you can reach out to us via these channels:
1) Telegram
To contact us via Telegram, follow these steps:
- Click here to get directed to Telegram.
- Choose your preferred language.
- Pick either GrabCar OR GrabFood.
- Select ‘Contact xGDC’ and ‘xGDC – East Coast’.
2) Help Centre or Customer Service
If you require other assistance, contact us via Help Centre or Customer Service.
Address: A-21, Lorong Tun Ismail 9, Seri Dagangan Business Centre, 25000 Kuantan, Pahang.
Operating Hours :
Monday – Thursday: 10:00am – 5:00pm
Friday: 10:00am – 12:30pm | 2:30pm – 5:00pm
Closed on Weekends & Public Holidays
Kuala Terengganu
Grab Kiosks [Closed until further notice]
Kuala Terengganu
KOSISWA UMT [Collect E-Hailing Sticker at GDC Kuantan]
Address: University of Malaysia Terengganu, Universiti Malaysia, 21030 Kuala Terengganu
Coordinates: 5.4065280,103.0891766
Operating hours: Sunday – Thursday: 9:30am – 4:00pm
Kemuning Emas Legacy [Collect E-Hailing Sticker at GDC Kuantan]
Address: Jalan Kuala Hiliran, Kampung Losong Haji Su, 21000 Kuala Terengganu, Terengganu
Coordinates: 5.3184729,103.1278357
Operating hours: Sunday – Thursday: 10:00am – 5:00pm
Bran Ryan Cafe [Collect E-Hailing Sticker at GDC Kuantan]
Address: Jalan Pasar, Kuala Berang, 21700 Kuala Berang, Terengganu
Operating hours: Sunday – Thursday: 10:00am – 5:00pm
Kemaman
Grab Kiosk [Closed until further notice]
Kemaman
Lie’s gunteng BarberShop [Collect E-Hailing Sticker at GDC Kuantan]
Address: Lowerground, 28 Centre Point Chukai Kemaman 24000 Terengganu
Operating hours: Monday – Friday: 10:00am – 6:00pm
The Dapo Cafe And Bistro [Collect E-Hailing Sticker at GDC Kuantan]
Address: No 8409, Tingkat Bawah, Jalan Bunga Raya 4, Batu 49, 2300 Dungun, Terengganu
Operating hours: Monday – Friday: 4:00pm – 10:30pm
Sibu
Grab Kiosk [Closed until further notice]
Sibu
KK Lau Advocates
Address: No. 1, 2nd Floor, Jalan Wong King Huo 1D 96000 Sibu
New Grab Drivers – Document Verification & E-Hailing Stickers Collection:
Monday – Friday (walk-in): 9:00am – 4:00pm
Saturday*: 10:00am – 2:00pm (please call 084-310309 to make an appointment*)
Closed on Sunday and Public Holidays
Sandakan
Grab Kiosks [Closed until further notice]
Sandakan
San Da Gen
Address: Blok 29, Jalan Pelabuhan Lama, Sandakan, Sabah
Operating hours: Monday – Sunday: 9:00am – 11:00am, Closed from 2:00pm – 4:00pm
Rock Paper Scissors Cafe
Address: Lot 169, Ground Floor, Lot 18A, Prima Square, Mile 4, 90000 Sandakan Sabah
Operating hours: Monday – Sunday: 11:00am – 10:00pm, Closed from 2:00pm – 4:00pm
Tawau
Grab Kiosks [Closed until further notice]
Tawau
Suarez Enterprise
Address: TB 954 , Jalan Stephen Tan , 91000 Tawau , Sabah.
Operating hours: Monday – Saturday: 10:00am – 8:00pm, Sunday: 10:00am – 3:00pm
Bio Diesel Garage
Address: TB. 4562, Lot 1, Jalan Masjid, 91000,Tawau, Sabah
Operating hours: Monday – Saturday: 10:00am – 7:00pm
Delala Wardrobe
Address: G-11 Ground Floor Eastern Plaza, Jalan Kuhara 91000 Tawau Sabah.
Operating hours: Monday – Saturday: 10:00am – 7:00pm
Kota Bharu
Grab Business Centre Kota Bharu
[ANNOUNCEMENT]
Grab Business Centre Kota Bharu is now open for appointment-based visits only. To make an appointment, click here.
If you need further assistance, reach out to us via Telegram or Help Centre.
Address: Lot GK-02, Tingkat Bawah Kota Bharu City Point, Jalan Hilir Pasar, Bandar Kota Bharu, 15000 Kota Bharu, Kelantan
Operating Hours:
Monday – Thursday: 10:00am – 5:00pm
Friday: 10:00am – 12:30pm | 2:30pm – 5:00pm
Closed on Weekends & Public Holidays
Kindly be reminded that all members of the Grab community are required to follow the Code of Conduct and Terms of Services.