Go cashless.
Grow your business
with

Want to be a
GrabPay merchant?

Leave your details here and we will be in touch shortly.

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A cashless business.

Accepting cashless payment with the new GrabPay is easier and more seamless than traditional methods – freeing up time for you to focus on what’s important for your business. By that, you’ll also be able to market to and attract new customers along
the way.

Start growing your business by accepting GrabPay payments.

Why should you accept GrabPay?

It has ready users

There are millions of ready Grab users and drivers in Malaysia that you can market to.

It’s simple

Customers just have to scan a QR code, enter the amount, and ‘slide’ to complete the payment. You’ll receive a notification and instantly receive credits in your Grab app. It’s that easy!

No fixed costs

There are no terminal fees or subscription cost for you. That’s more savings for you.

It keeps a log

All daily transaction logs can be viewed and checked instantly on the Merchant app. More time for your cashier, less errors for your business.

It’s rewarding

…for your customers. For every ringgit spent, GrabPay users can earn more GrabRewards points that can be used to redeem amazing deals.

There’s shopping with points

Your customers can now use GrabRewards points to pay for their purchases at your store. The best part is, there will be no additional cost to you so you don’t have to worry about a thing at all.

How it works

Get paid for goods/services you sell
Check your Daily Balance and Transaction Details
Check your Daily Report
Check your Monthly Report
Refund a customer

1. Step 1:
2. Customer to launch Grab app – tap on ‘Payments’ at the bottom, the balance or ‘Pay’ at top left
1. Step 2:
2. Select ‘Pay’
1. Step 3:
2. Scan QR code
1. Step 4:
2. Enter intended amount
1. Step 5:
2. You get paid instantly

1. Step 1:
2. Launch GrabPay Merchant app to view your Daily Balance
1. Step 2:
2. Tap on individual transactions to view Transaction Details

1. Step 1:
2. Launch GrabPay Merchant app and tap ‘Reports’ at the bottom
1. Step 2:
2. Select ‘Daily’ and choose a date
1. Step 3:
2. Get your total daily transactions

1. Step 1:
2. Launch GrabPay Merchant app and tap ‘Reports’ at the bottom
1. Step 2:
2. Select ‘Monthly’ and choose a month
1. Step 3:
2. Get your total monthly transactions

1. Step 1:
2. Launch GrabPay Merchant app and tap on the transaction that requires refund
1. Step 2:
2. Check transaction details and tap ‘Refund’
1. Step 3:
2. Select the refund reason of the transaction
1. Step 4:
2. Check and confirm the refund details
1. Step 5:
2. The refund is successful and recorded in the merchant app

FAQ

I am interested! How do I sign-up?

You can leave your contact with us via the form (link to form) and our Sales Team will be in touch with you shortly.

What information do I need to provide?

You will need to provide your Gmail email address, Form 49, Form 24, Form 9, bank account statement, and NRIC / Passport details.

What happens once I provide all documents?

Once received, we will process your documents and get back to you within 5 business days. Once your documents have been vetted through, our sales team will be in touch with you to complete the sign-up process.

How can I change my receiving bank account information?

To update your bank information, please provide a copy of your bank statement or cheque book and send it to merchantsupport.my@grab.com

How do I cash out my earnings?

When you cash out, your funds will be auto swept when they hit the agreed limit and/or at end of day, every day.

Go cashless.
Grow your business
with

Want to be a
GrabPay merchant?

A cashless business.