Grab Driver & Delivery Partners

Your Future, Our Focus

Our commitment to Grab Partners


More Opportunities, Better Earnings

Grab is dedicated to growing your earnings! We’ll continuously introduce new features and improve fare structures for fairer compensation for your time and effort.


Your Health and Well-Being

At Grab, we’ve got your back! We’re here to ensure that you and your family have a better safety net — even during challenging days.


Fostering Fairness and Respect

For fairer treatment between you and passengers, Grab will improve features based on both parties’ concerns. All feedback matters to us!


Opportunities for All

This is why Grab exists. We always strive to empower all — regardless of genders and abilities — to earn confidently with us.

You spoke, we heard. Here are some of Grab's new and improved features:

H2 2023

Coming soon!

For better convenience, earnings & welfare

INCREASE Your Productivity On The Road
  • Heat Map: By knowing where the high demand areas are at all hours, you’ll be able to better look for passengers and thus, earn more.
  • My Destination: Grab matches driver-partners with passengers who’re heading the same direction. So, you can make the most of your drive home by picking up passengers who are heading in the same direction as you.
NEW Passenger Rating Visibility
  • First, Grab enabled driver-partners to rate passengers
  • Now, driver-partners can also view passenger’s rating once a ride or delivery has been allocated
FREE Group Personal Accident Insurance and more
  • This is FREE for all driver-partners and delivery-partners, for on-the-job accident coverage
  • Kini, anda boleh memilih untuk melanjutkan perlindungan kepada keluarga anda dengan Personal Accident Plus
Find out more about our insurance plans
FREE 24/7 Monthly Insurance
  • This provides on- and off-the-job protection for all Grab delivery-partners
Find Out More
100% SOCSO Reimbursement
  • The Self-Employment Social Security Scheme (SPS Gig) is a subsidy that covers 80% of the Socso Plan 2 contributions for gig workers like you
  • Ultimate driver-partners under SPS Gig will receive full reimbursements for the 20% contribution
Find Out More
UP TO 10% contribution to EPF i-Saraan
  • Ultimate Grab driver-partners automatically qualify for up to 10% EPF contribution
  • Since 2021, Grab has contributed more than RM6 million into Grab driver-partners’ EPF i-Saraan
Find Out More
NEW GrabCar Saver
  • Get more rides, with the option to accept bookings
  • This is currently available in selected cities
IMPROVED Wait Time with Just In Time allocation
  • Spend less time waiting, and head to restaurants only when food is almost ready
IMPROVED Grab Driver Centre as certified E-Hailing Operators (EHO)
  • Grab Driver Centres in Penang and Kuala Lumpur are now EHOs, with more coming soon in more cities
  • These centres enable quicker onboarding, and hold in-house PSV classes too
IMPROVED Share Live Location
  • Now, you can take a photo of where you’re at, which makes it easier for passengers to locate pick-up points.
  • Grab believes that everyone deserves a chance to thrive in the digital economy, and that includes Persons with Disabilities (PWDs) and marginalised groups
  • We are committed to providing assistance and specially designed training sessions to help them earn an income on the Grab platform and attain financial independence
  • Coming soon! Opportunities on GrabFood and GrabMart.
Find out more
Empowering Women to drive bravely
  • Grab has introduced Quiet Ride and AudioProtect, as part of our ongoing safety enhancements to enable more women to earn confidently on the Grab platform.
NEW AudioProtect
  • Grab encourages respectful interactions between Grab driver-partners and passengers, and this tool helps Grab better resolve in-person incidents
Find Out More
IMPROVED Passenger No Show Fee Compensation
  • When passengers don't show up for a ride when you're already at the pick up point, you'll now earn more for that effort
IMPROVED Passenger Late Cancellation Compensation
  • When passengers cancel a ride when you’re already on the way, you’ll now earn more for that effort
  • Reimbursements will be calculated based on your drive time, from the point of booking to cancellation
IMPROVED Trip Estimate Compensation
  • Sometimes the maps might be a bit off. But here’s the good news! Grab will automatically fix fare underestimations, and cash it into your ewallet every week
  • For overestimations? Don’t worry, Grab won’t deduct a single sen!

Thank you Grab partners, for all your invaluable feedback and support.

We’re on this journey with you every step of the way. Let’s continue to grow and thrive together! 💚

Do let us know if you have any further feedback here.

Thank you Grab partners, for all your invaluable feedback and support.

We’re on this journey with you every step of the way. Let’s continue to grow and thrive together! 💚

Do let us know if you have any further feedback here.

Enjoy 9% (RM8) Rebate at

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.