Komsan Chiyadis
GrabFood delivery-partner, Thailand
Grab Transport Driver Training & Assessment
Here at Grab, safety and quality have always been our top priorities. We’re therefore always striving and looking for opportunities to provide and improve our levels of safety and service, for both you and our passengers.
New and re-activating driver-partners (GrabCar, GrabTaxi and GrabCoach) will have the option to complete 2 new courses & 1 driving safety training. This is to help uphold safety and quality levels of our transport services.
Driver-Partners are encouraged to complete the Driver Safety Training from Ngee Ann Polytechnic instead of the Safety & Quality Driving Assessment conducted by CDC.
Course Details
You are encouraged to complete all three of the following courses as part of your onboarding requirements, where you will also be awarded individual certificates of completion:
1. Vehicle Safety & Maintenance – (Duration: 1 Day)
Vehicle maintenance will help minimize repair-related expenses and keep your Grab journeys incident-free.
Click HERE to find out more about the course.
2. Customer Service & Quality – (Duration: 1 Day)
Providing good customer service will help prepare you for situations with various types of passengers and ensure a high level of quality service will still be upheld.
Click HERE to find out more about the course.
3. Driver Safety Training – (Duration: 1 Day)
Safe Driving Practices and defensive driving technique. Improving safety awareness and on-the-road reaction.
Click HERE to find out more about the course.
Course Fees – Payable via SkillsFuture Credits
NOTE: Fees will take effect from 01 January 2022
Registrations
Courses
Follow these simple steps to register as a driver partner and also to sign up for the 3 courses (Vehicle Safety & Maintenance, Customer Service & Quality and Driver Safety Training) :
Step 1
Sign up as a Grab driver-partner
New driver: Click here
Re-activating driver: Click here
If you are not able to login to the above link, please send in a request via Grab@Support with the below issue:
- Dormant / Reactivation of Accounts (Grab Partner account was under GrabCar and is reactivating back onto GrabCar)
- Conversion of Platform (Grab Partner account is/ was under GrabTaxi/ GrabFood/ GrabExpress / GrabHitch)
Step 2
Indicate your interest by filling this form
Step 3
A follow-up email will be sent by Ngee Ann Polytechnic within 1 week with registration details.
FAQ
Here at Grab safety and quality has always been our priority. We’re always on the look-out for opportunities to provide and improve higher levels of service and safety with programs like these.
You may attend these programs concurrently, while applying for your TDVL/PDVL.
Yes you can and we would strongly encourage your participation.
You will be given a chance to retake on the same day.
We strongly discourage rescheduling as appointment(s) is/are subjected to availability. However, if you are unable to attend the scheduled course(s), please reach out to us via https://grb.to/npreschedule at least 5 business days prior to the scheduled date.
