Driver-Partner Skills Training

Here at Grab, safety and quality have always been our top priorities.

In collaboration with the Ngee Ann Polytechnic, we’ve curated a customised training programme to help all driver-partners achieve the highest standards of safety & service quality.

Course Details

1    Vehicle Safety & Maintenance

Learn how to reduce your vehicle total maintenance cost, prolong your vehicle lifespan, and keep your Grab journeys incident-free. (Learn More)

Duration: 1 Day

2    Customer Service & Quality

Deliver great customer experience to various types of passengers, and learn service recovery steps for difficult customers. (Learn More)

Duration: 1 Day

3    Driver Safety Training

Identify potential hazards on all road types and be equipped with defensive driving techniques to keep you safe. (Learn More)

Duration: 1 Day

Who Should Attend

All new and existing Grab driver-partners (including GrabCar, GrabTaxi and GrabCoach) are highly encouraged to attend.

This training will equip you with additional skills and knowledge from what you have learnt in the basic Vocational Licence training.

Course Fees


*Singaporeans aged 25 years old and above can use SkillsFuture Credit to offset the fees. For more information, refer here.

Please note that the GST rate will be revised to 8% with effect from 1 Jan 2023, as such any payable course fees will be subjected to the new GST rate adjustments in 2023.


Step 1

Sign up as a Grab driver-partner*

  • New driver: Click here
  • Re-activating driver: Click here

Step 2

Indicate your interest by filling this form

If you have previously signed up, and would like to reschedule, kindly fill in this form instead:

Step 3

A follow-up email will be sent by Ngee Ann Polytechnic within 1 week with registration details.

*If you are unable to login to the above link, please send in a request via Grab@Support with the below issue:
  • Dormant / Reactivation of Accounts (Grab Partner account was under GrabCar and is reactivating back onto GrabCar)
  • Conversion of Platform (Grab Partner account is/ was under GrabTaxi/ GrabFood/ GrabExpress/ GrabHitch)



Got questions? We’ve got answers.


Yes, we strongly encourage both full-time and part-time drivers to attend these courses. They are highly relevant and will equip you with useful tips to advance your driving skills, optimize your vehicles’ performance and serve your passengers better.

Yes, we strongly encourage you to attend these 3 courses, as the content will complement what you have learnt in the basic vocational licence training.

You may attend these programs concurrently, while applying for your TDVL/PDVL.

All courses will be conducted face-to-face. There is no online option available.

We strongly discourage rescheduling as appointment(s) is/are subjected to availability. However, if you are unable to attend the scheduled course(s), please reach out to us via at least 5 business days prior to the scheduled date.

You will be given a chance to retake on the same day.

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.