As we continue to digitise our lives with the latest technology, interest in e-commerce has skyrocketed and will continue to point to the future of shopping with many individuals making purchases from the comfort and safety of their homes.

Cybersecurity is woven into the very fabric of Grab’s business operations, always protecting customer assets. As more people go cashless, transactions are done through online checkout pages within the app as it is easy and less time consuming.

What we protect:

Data Security

Data security is the practice of protecting digital information from unauthorised access, corruption, or theft throughout its entire lifecycle.

GrabPay is PCI DSS level 1 compliant, which is the highest industry-standard to ensure your credit card information is securely transmitted and kept online.

Data Privacy

Data privacy or information privacy is a branch of data security concerned with the proper handling of data – consent, notice, and regulatory obligations.

More specifically, practical data privacy concerns often revolve around:
  • Whether or how data is shared with third parties.
  • How data is legally collected or stored.
This means that your personal information will not be shared or used for external gain.

With the right security measures put in place in the Grab app, we ensure that your privacy and integrity, being that none of the information you share online will be used in any way without your knowledge or approval.

This gives you a more pleasant online experience and peace of mind about your information being secure.

Why verifying your identity and setting up GrabPin is important:

Setting up GrabPIN and biometrics helps to keep your account secure, so that even if your mobile phone is compromised, your account and funds aren’t.

Your payments and card information are fully encrypted with Grab. GrabPay is regulated by the Monetary Authority of Singapore (MAS) / Bank Negara Malaysia (BNM) / Bangko Sentral ng Pilipinas (BSP)

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Your security is in our care

You have the power to ensure your security by doing these three very simple things on our app.

Why is verifying your account and setting up GrabPIN important

GrabPIN and biometrics adds an additional layer of authentication to access your funds

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.