Why is verifying your identity and setting up GrabPIN important

Why should I verify my identity?

Did you know that the GrabPay Wallet is regulated by the Monetary Authority of Singapore (MAS)? As such, we’re required to identify our users. We do this to help keep our payments platform safe from identity theft and money laundering

Required by law

KYC (Know Your Customers) is required by MAS

Protect our platform

KYC helps us fight illicit financial activities

Is my data safe?

Be assured that your documents are secure when you use them to verify your account. Keeping your information safe and secure is always our priority. Grab does not share your personal information with third parties other than as stated in our privacy policy, in accordance with your preferences, and as required by law.

What is GrabPIN and biometrics?

GrabPIN is a 6-digit numeric password that is used to protect your account. You may also enable biometrics authentication like fingerprint or FaceID. 

Setting up GrabPIN and biometrics helps to keep your account secure, so that even if you mobile phone is compromised, your account and funds isn’t.

Tips for a strong GrabPIN

  • Don’t use dates associated with you, like your date of birth, dates of birth of family members or your anniversary.
  • Don’t use 1234 or 1111, or another basic PIN that can be easily guessed.

Your security and privacy is our priority.

Activate GrabPay, a safe way to pay and keep your money.

Read other articles.

Learn about phishing and legitimate communications

Grab will never ask for your password or OTP over calls, sms or email.

How to avoid scams, fraud and identity theft

Follow these simple steps to avoid falling prey to financial fraud

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.