Upsize your protection with Ride Cover

To be eligible for Ride Cover, you must be a Singaporean Resident, and have already activated Ride Cover before booking your Grab ride.

Only your family members will be covered if they are in the same Grab ride as you, or in a Grab ride booked by you, provided you have opted in for Ride Cover.*

*Family member refers to a spouse or partner, parent, parent-in-law, step-parent, child, brother, sister, brother-in-law, sister-in-law, daughter-in-law, son-in-law, half brother, half sister, fiancé(e), niece, nephew, uncle, aunt, stepchild, grandparent or grandchild.

You can opt in or out any time before you book a ride if you have previously activated Ride Cover. You can also do so in the following ways.
On your mobile device:

1. Open your Grab app and click on the 'More' icon.
2. Select 'Insurance' under the Finance tab.
3. Select 'Ride Cover'
4. Tap on the green toggle under 'Status' to opt out of Ride Cover.

You will automatically receive the Grab ride voucher if your pickup fulfils the payout criteria.

After the eligible ride is completed, you will receive an inbox message notifying you that your voucher has been issued. You can find the voucher in "Offers" when booking a ride within the next 6 months.

Make a Personal Accident claim immediately after an accident by visiting Chubb’s Claims Centre online and submit your claims under the Medical Events section. Complete your online submission by entering the policy number 5GD269019B. You’ll need the following documents:

• All reports that have been made with or obtained from the police, a carrier or other authorities about the accident, loss or damage
• Any other documentary evidence required by Chubb

For personal accident policy enquiries, please contact Chubb Customer Service at +65 6299 0988 (Mondays to Fridays, 9.00am – 5.00pm, excluding public holidays).

Pre-existing conditions are not covered, including:

• Conditions declared by a doctor
• Conditions that require treatment/medication
• Symptoms that are expected to be aware of during/before the Grab ride

For the complete list of exclusions, please refer to the policy.