GrabFood Emerald Circle Benefits

The higher your tier, the more benefits you unlock

Remember to do the following when redeeming your benefits:

  1. Be dressed in full Grab gear (official Grab T-Shirt)
  2. Show the merchant your delivery-partner app for verification purpose.

How to redeem a benefit:

  • Offline redemption: Delivery-partners will need to be in GrabFood Gear, and show the Grab Driver App to the merchant for verification.
  • Online redemption: Show the provided promo code to the respective merchants. No verification is required.

Exclusive Grab Benefits:

Priority Queue for Grab Hotline
  • Enjoy priority queue as a Sapphire delivery-partner when you call in to the Grab hotline using your grab-registered number!
Redemption of GrabFood Delivery-Partner Jacket
  • Exclusive grab jacket giveaways to our Sapphire delivery-partners in the current cycle. 
  • Jacket giveaway is only available for a one-off claim per lifetime. Partners are only entitled for 1 jacket in their GrabFood journey.
  • Head to the Grab Office at Midview City (Blk 28, Unit 01-143) to redeem your jacket. Operating hours are as follows:
    • Mon – Fri (10:00am – 4:00pm)
    • Sat (10:00am – 1:00pm)
    • Closed on Sunday and Public holidays. 
Weekly ERP Allowance for Trips in Downtown Zone
  • Enjoy the privilege of having ERP allowance automatically disbursed to you based on the number of trips you have completed in Downtown, as a Sapphire delivery-partner.
  • Any manual ERP claims submitted by Sapphire delivery-partners will not be considered.
  • Payment will be made on the first working day of the following week.
$20 OFF Purchase of GrabFood Gear
  • Sapphire and Ruby delivery-partners are entitled to $20 OFF any purchase of GrabFood Gear. 
  • Simple head down to Grab Office at Midview City (Blk 28, Unit 01-143), to redeem your voucher.
  • This voucher is non-refundable and cannot be exchanged for cash in part or full and is valid for a single transaction only in each cycle. 
GrabFood Voucher on your Birthday Month
  • Sapphire and Ruby delivery-partners are entitled to receive a GrabFood voucher on their birthday month (if it falls within their current cycle) with a validity period of 3 months from date of issuance.
    • Sapphire tier: $50 OFF 
    • Ruby tier: $20 OFF
  • An SMS will be sent to you at the start of your birthday month. Simply fill up and submit the form provided in the SMS to receive your voucher!



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Grab reserves the rights and discretion to change or retract any benefits immediately without any notice.