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Introducing Grab’s new and improved In-App Shift Pilot System for Delivery-Partners on Motorbikes, Bicycle and PABs! We have taken on your feedback and you can now make shift bookings more easily within your Grab Driver app. Read on to find out more, sign up for your first shift and be prioritized!
⚠️ No action is required from Delivery-Partners who do not wish to sign up for shift pilot system. You can still go online and receive orders as per normal.
Please take note that any new account activation or changes to vehicle types for shift eligibility will be reflected the following week.
For example: Alex, an Emerald Walker, is not eligible for any shifts. He decides to change to Cycle. He will only see the peak shifts in his booking planner the following week.
What does a Fare guarantee mean?
This refers to the total Fare (amount that you earn on the app, exclusive of zone boost and quest incentives) that you earn for the entire designated shift period. Please refer to your booking planner for details on each shift’s minimum trip fare guarantee.
Example
John (on Bike) earns a total of $37 for his 3 hour lunch shift in Central zone on a weekday. The minimum fare guarantee for that shift is $39. A top up of $2 will be processed to his cash wallet within 6 hours after completion of shift, provided he met all the requirements for the top-ups. However, if John earns $45 for the designated shift, he will not get any top up as he has earned more than the guaranteed amount.
All other incentives remain the same and are in addition to the trip fares.
Requirements for Minimum Fare Guarantee/Bonus
In order to receive the Minimum Fare Guarantee top-up/Bonus, delivery-partners are to maintain the following:
Updates
[From 4 April 2022 till further notice]
1. Central Peak Shift’s Minimum Fare Guarantee (MFG) will be reduced.
2. Jurong East Peak Shift’s Minimum Fare Guarantee will be reduced to $0.01.
Please Note: The cutoff time for booking a shift is 2 hours before its start.
Please Note: You can only release your shift up to 2 hours before the start of the shift
A no-show takes away the slot from another Delivery-Partner. If you are unable to make it for your shift, do remember to release your booking.
Delivery-partners found out to be attempting possible fraud will be suspended from GrabFood platform.
Yes, you will still receive your zone boost and quest incentives on top of Shift’s Minimum Fare Guarantee and/or any Shift Bonus.
You can refer to your Shift Earnings Summary under Shift Details after you have completed a shift where you will be able to see your shift earnings and know if you managed to qualify for any MFG (Minimum Fare Guarantee) top-up/s.
The top-up amount for your trip fare guarantee will be transferred into your cash wallet within 6 hours after you have completed a shift.
No, you will not be eligible for an MFG top up if your GrabMart Service Type is toggled off. Please ensure that you have both your GrabFood, GrabExpress and GrabMart Service Type toggled ON when you are on shift.
New shift slots are released every Friday evening for the following Monday to Sunday.
You will see the following once your booked shift period has begun:
To ensure that you are able to receive jobs during a shift, please make sure to have the following:
Shifts that have been completely filled up with 0 remaining slots will not appear in the booking planner, unless someone else releases the shift(s) 2 hours before the shift start time.
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GrabFood delivery-partner, Thailand
GrabFood delivery-partner, Thailand
COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.
As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.
Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.