About Advance Booking

Need to arrange an airport transfer or attending a meeting you can't be late for? Schedule a guaranteed, stress-free ride so you can sit back, relax and board on time.

Why Advance Booking?

1

Pre-book up to 7 days ahead

Book ahead so you don't have to worry on the day of your flight.

2

Get timely updates on your ride's status

Be notified once your driver is assigned and view your driver's location before your pick-up.

3

Priority driver allocation

If a driver cancels, we'll bump you up the list and have another on standby.

Our Commitment to Safety

Emergency button

Any time during a ride, passengers can press the emergency button to notify the authorities or their emergency contacts.

Number masking

We mask the personal contact numbers of both passengers and drivers, to protect the privacy and data of both parties.

Share my ride

Passengers can let friends or loved ones know where they are by sharing their live GPS location.

Learn more

Learn more

FAQs

Got questions? We’ve got answers.

For more questions, please visit our Help Centre.

  • When can I make an Advance Booking?

    Advance Booking allows you to schedule Grab rides between 2 hours to 7 days ahead of time so you can travel with a peace of mind.

  • Can I cancel an Advance Booking?

    You can cancel an Advance Booking at no charge up to 1 hour before the start of the ride. However, the fare will not be refundable if you cancel within 1 hour of the scheduled pick-up time.

  • Can I edit/ adjust my booking if my plans change?

    If you need to make adjustments to your Advance Booking such as the date, time, or location, please cancel your booking and create a new one.

  • What happens if my driver doesn't arrive on time?

    You will receive timely updates about the status of your driver when they are on their way to you. In case there's any delay and your driver arrives later than your scheduled pick-up time you will receive a voucher for your next ride.

Transport

Safe and reliable rides to get you where you need to go.

Make Advance Booking

Make Advance Booking

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Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.