At GrabRentals, the safety of our community is our top priority. This means we’re constantly and proactively building new trust and safety features and programmes to help you drive with a peace of mind. Let’s play our part in making our roads safer, with the goal of reducing incidents that affect you, your passengers, and your loved ones.
A safer everyday for everyone
There are a few rules we live and stand by. These policies serve as our fundamental principles that we practice and abide by, in creating a safer everyday.
Read on to see how we put trust and safety first, in everything we do.
- Innovation through Technology
At GrabRentals, we constantly innovate to develop better initiatives for your safety. All of our GrabRentals fleet vehicles are fitted with a system which will allow us to better monitor our vehicle performance and help you understand your driving behaviour better. - Operational excellence by building and leveraging strong partnerships
These external partners from the automotive and engineering industries, ranging from dealerships and workshops, will enable new capabilities and ensure high quality services for drivers. To improve and guarantee the performance of your vehicle, our GrabRentals fleet vehicles are also subjected to stringent tests and checks, so you can focus on driving, while we do the rest.
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The safety score allows you to gain access to insights about your driving patterns, provides you with a comparative measure against other drivers and highlights opportunities for improvements.
Bullet 2?
Earn wheels based on factors such as your rental tenure, safe driving record, and prompt payment of your daily rental.
Bullet 3
Move up to a higher tier and get to multiply your wheels for more rewards
How Telematics helps you become a safer driver
The Telematics program by GrabRentals uses a combination of machine learning and analytics to identify unsafe driving events. The data is collected whenever the vehicle is in use.
You will then receive a Safety Score Report, which aims to give you access to insights about your driving patterns, provides you with a comparative measure against other drivers, and highlights opportunities for improvements that will go a long way to building safer roads for all.
The Driving Safety Report consists of 2 components:
- Safety Score
This is an aggregated score based on driving events such as harsh braking, harsh cornering, speeding, and harsh acceleration. This provides you with a comparative measure against other GrabRentals drivers. - Improvement Detail
A more detailed view which highlights opportunities for improvements on the road. It is meant to ensure that you are aware of your driving patterns on the road.
Introducing the GrabRentals Drive Safe Programme
Prevention
Through the use of Telematics, this program uses a combination of machine learning and analytics to provide you with insights on how safe your driving is.
Receive weekly driving reports and earn rewards by driving safely!
Click here for more
All drivers will have to complete a mandatory safety video training, so that they are aligned with our safety commitment.
Click here to access the video in your Grab Drivers app
All of our vehicles have been fitted with a safety decal at the passenger seat window, to alert passengers to watch out for oncoming traffic before alighting.
Protection
To put your mind at ease, all vehicles rented under GrabRentals come with comprehensive maintenance and servicing packages included. Our strong partnership from the automotive industry will ensure operational excellence and ensure high quality service for drivers.
As a general rule of thumb, send your vehicle for basic servicing with every 10,000 km mileage clocked or every 6 months, whichever comes first.
Action
We’re here for you, round the clock. Please refer to the decal on your windscreen and contact your assigned authorised accident reporting unit for emergency assistance.
Dedicated team to investigate and process accident claims
More about our Telematics system, and how it can help you
The Telematics program by GrabRentals uses a combination of machine learning and analytics to identify unsafe driving events, whenever the vehicle is in use.
You will then receive a Safety Score Report, which aims to give you access to insights about your driving patterns. The report also lets you understand how you drive on the road as compared to other GrabRentals drivers, and highlights opportunities for improvements that will go a long way to building safer roads for all.
The GrabRentals Telematics Safety Report consists of 2 components:
- Safety Score
This is an aggregated score based on driving events such as harsh braking, harsh cornering, speeding, and harsh acceleration. This provides you with a comparative measure against other GrabRentals drivers. - Improvement Detail
A more detailed view which highlights opportunities for improvements on the road. It is meant to ensure that you are aware of your driving patterns on the road.
Differences from the Driving Safety Report provided by Grab
- The Driving Safety Report by Grab collects data from the Grab driver application. This means that any other driving behaviours that occur when you are not using the Grab driver application will not be recorded.
- The GrabRentals telematics system however, collects information on the level of safe driving whenever the vehicle is in use.
What to do when things go wrong?
Should anything go wrong, do know that we’ll always be there to help, every step of the way.
Stay calm during an accident, and refer to the decal on your windscreen and contact your assigned authorised accident reporting unit for emergency assistance.
For more, head to our Help Centre
Useful Materials
GrabRentals Handbook
Our handbook contains all the important information you need, such as workshop details and accident reporting hotline.
Click here for more
5 Tips for Safer Driving
Here are 5 simple safe driving tips and habits to make your journeys safer and more pleasant!
Click here for more
