Upon signing up for Partner Cover, we would automatically check if you have existing Personal Accident Plus and/or Prolonged Medical Leave Plus policies bought through the Grab Driver App, in which we would help you to cancel with your consent

Partner Cover provides you with 24 hours worldwide coverage even when you are not driving, subject to policy terms and conditions

Yes, you have the flexibility to cancel or make changes at any time. You can do it through your Grab Driver App, by clicking on ‘Account’ -> ‘Financial Services’ -> ‘Insurance’ ->  ‘My Policies’

No, the coverage will lapse if you are no longer a Grab Driver-Partner as the premiums will not be received.

You can claim for Accidental Death or Accidental Permanent Disability benefits under both policies, subject to a maximum sum insured of SGD 2 million. You will only be eligible to claim under one policy for the Accidental Medical Expenses and Alternative Medical Treatment benefits, as they are based on reimbursement basis.

Yes, Partner Cover provides 24 hours worldwide coverage.

No, the coverage will lapse if you are no longer a Grab Driver-Partner as the premiums will not be received.

Yes, only if you have purchased the Illness Hospital Cash add-on cover.

Pre-Existing Medical Condition means any condition, sickness, injury, disease or physical, medical, mental or nervous condition, disorder or ailment which an Insured Person had suffered, or was or should have been aware they were suffering from at any time prior to the Commencement Date of the Policy or in respect of any amendment or endorsement to the terms, conditions and exclusions of this Policy, including the benefits payable under this Policy.

The period of insurance is 1 month if you are paying a monthly premium, and 1 year if you are paying an annual premium. The policy will be automatically renewed upon payment of the monthly/annual premium every month/year.

Yes, only if you have purchased the Illness Hospital Cash add-on cover.

Yes, some of the key exclusions include:

• Pre-existing medical conditions
• Deliberate and self-inflicted injury, suicide or, criminal or illegal act
• Unlawful acts or wilful exposure to unnecessary danger (such as jaywalking or speeding) except in an attempt to save human life
• Injury caused by the Insured Person while under the influence of alcohol or any drugs
• Air travel except as a passenger in a fully licensed passenger carrying aircraft
• Hazardous sports or activities involving parachuting, skydiving, hang gliding, ballooning, any kind of race (other than on foot or swimming) or trial of speed or reliability, potholing, mountaineering or rock climbing, or scuba diving.

Please refer to the policy wording for full details of exclusions.

You can make a claim immediately after, or within 30 days from the date of  accident.

Please submit your claims online by accessing Grab Driver App -> Insurance -> Claims or at the Chubb Claim Centre. Alternatively, you can call Chubb’s Customer Service Hotline at +65 6299 0988 (Mondays to Fridays, 9.00am – 5.00pm, excluding Public Holidays).

(a) Death Certificate / autopsy report / coroner’s report

(b) Medical bills / receipts

(c) Hospital discharge summary

(d) Any reports that have been obtained from the police, a carrier or other authorities in regard to a road traffic accident (if applicable)

(e) Any other documents  or evidence that may be required by Chubb

Once your claim has been verified and approved, payment will be processed within the next 5 – 7 working days.

Claim payment will be made to you via electronic funds transfer.

Yes, you can make the amendments via the Grab Driver App.