Driver-partner

Stay covered while you’re on the road

Overview

As our partner, your wellbeing is our priority. We've got you covered on the job, with our Group Personal Accident plan and the Prolonged Medical Leave benefit.

What’s in it for you

1

Enjoy automatic coverage

All our partners will receive these benefits automatically, so you don’t have to worry about signing up.

2

Get covered for the essentials and more

With Group Personal Accident Insurance, you’ll be protected on the job. If you fall ill and need an extended recuperation period, you’re in safe hands with the Prolonged Medical Leave Benefit.

3

Filing for claims is easy

Just submit your claim within the Driver app and your claim will be processed swiftly.

Coverage

Here’s what you’ll be covered for while you’re on the job with us.

Group Personal Accident Insurance

  • Up to US$20,000 coverage in the event of death or permanent disability due to an accident
  • Up to US$1,000 reimbursement for Accidental Medical Expenses

Third-Party Liability Insurance
(GrabFood/ GrabMart/ Grab Express)

  • Up to S$200,000 in the event of any personal injury or property damage caused to someone else while on the job

Third-Party Liability Insurance is available to walkers, cyclists, and delivery-partners on a power-assisted bicycle (PAB), or motorised wheelchair (PMA).

Prolonged Medical Leave Benefit

Enjoy payout of up to 90% of average earnings capped at S$200/day based on partner tier.

  • Up to 60 days Daily Hospital Income Benefit
  • Up to 14 days Daily Medical Leave Benefit
  • Up to 14 days Covid Medical Leave Benefit

Prolonged Medical Leave Benefit is not available for Emerald Delivery-partners.

View detailed coverage information for Driver-partners and Delivery-partners.

FAQs

Got questions? We’ve got answers.

For more questions on please visit our Help Centre.

  • Am I still covered if I’m no longer a Grab driver or delivery-partner?

    No, these insurance benefits are exclusively for Grab driver-partners only.

  • In the event of an accident, how do I report it?

    Please report the accident to our customer service via the Help Centre (Accident and Safety > I was involved in an accident).

    You should also lodge a police report if anyone is injured from the accident. Our customer service team is available 24/7 to assist you. You’ll also be required to answer several questions (Who, What, When, Where, Why & How) to ascertain the details of the accident.

  • How do I file a claim?

    You can file your claim within 30 days from the date of the accident or hospitalisation/medical leave by accessing Grab Driver App > Insurance > Claims.

    Alternatively, you can call Chubb’s Customer Service Hotline at +65 6299 0988 (Mondays to Fridays, 9.00am – 5.00pm, excluding Public Holidays).

    You’ll need to fill out a claim form and attach the following documents:

    • Medical certificate or hospital discharge summary
    • Medical report (if applicable)
    • Any statement obtained from the police or other authorities regarding a road traffic accident (if applicable)

    All accidents should be reported to the Chubb by submitting the claim report within the stipulated agreement period, no later than 30 days after the accident occurred. Further documents or information may be required by Chubb depending on the circumstances of your claim.

    If you are claiming for Prolonged Medical Leave Insurance, you will also need to submit any other documentary evidence required by Chubb under the Earnings Protection Insurance program.

  • When and how will I receive my claim payment?

    Once your claim has been verified and approved, the payment will be processed within the next 5 to 7 working days. You may choose to receive your payment by cheque or through internet banking.

  • Can I claim for medical treatment from a Chinese medical practitioner or chiropractor instead of a general practitioner?

    No, you can only claim for medical treatments received from a regulatory registered doctor.

  • Does the Prolonged Medical Leave benefit cover my pre-existing medical conditions?

    No. Please note that pre-existing medical conditions refer to any medical conditions you’ve received medical treatment, diagnosis, consultation or prescribed drugs for within 12 months before 20 December 2020.

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Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.