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Top-up your GrabPay Credits and get 50% MORE. For 1 week only.

Everyone deserves to get more once in while.  Be sure to enjoy 50% more credits (up to $20 max) when you top-up your GrabPay Credits. Each user can redeem the extra credits once, from 19 May to 26 May! This offer is available on a first come first serve basis. So, don’t miss out!

How does it work?

Here’s an example of how the 50% extra credits* works:

  1.    You top-up $40 your GrabPay Credits account
  2.    We reward you with 50% more credits
  3.     50% of $40 = $20
  4.    You now have $60 in your GrabPay Credits account!

*50% extra credits will only be up to $20 max per user. If your top-up is worth anything more than $40, you would only be eligible for a maximum of $20.

New to GrabPay Credits?

It’s your credit payment system that lets you top-up credits securely via  debit and credit cards. Don’t worry, its features ensure that your card will not be charged without your authorisation.

GrabPay Credits also lets you keep track of the credits you have, so you can  determine how much you should use and how much you should be topping-up. That way, you can easily manage your ride budget!

How to Top-up?

This 50% extra credit offer is only available to the first 1,000 passengers. Top-up now through any of the following credit cards: China Union Pay, MasterCard and Visa.

GPcredit (1)

Terms and Conditions:

  • Promotion period is valid from 19 to 26 May.
  • Each redemption is entitled to 50% more GrabPay credit top-up (max $20) only.
  • Valid for 1 redemption per selected Grab account
  • Limited to the first 1,000 redemptions.

Frequently Asked Questions:

1. How do I know if I’m eligible for this promotion?
This offer is open to selected passengers only. If you received a communication (email, in-app message etc) from us on this offer, you are eligible for it. To claim the offer, please follow the steps listed above.

2. Do I need a promo code?
No. However, you need to click on the “I want the extra GrabPay credits” button to claim your offer. Do note that you can only redeem this offer once from  19 – 26 May. If you are still facing issues, please contact our support team.

3. How do I know if the bonus offer is fully redeemed?

if you don’t see the bonus offer message when you make your transaction, the offer is fully redeemed.

4. How long does it take for my top-up amount and bonus credits to appear in my account?
On average, your credits should appear within 2 mins. It is possible that some banks might have a longer processing time. If so, 1 hour would be the maximum time you would have to wait for your transaction to be processed. If you are still facing issues, please contact our support team.

5. How can I reach your support team?
Please contact our support team at 6655 0005, or email support.sg@grab.com

Visit our help page if you need more information on GrabPay Credits.

 


General Terms and Conditions:

    • “50% more GrabPay Credits” (“the Campaign”) is organised by Grab Pte Ltd. (“the Organiser”) and is open to all Grab users.
    • By entering the campaign, you represent you have read, understood and agreed to be bound by these terms and conditions of entry and you acknowledge and agree to be legally bound by these terms and conditions and decisions of the judges and organiser without limitation or qualification. You further agree that all decisions of the organiser shall be final and conclusive.
    • The campaign will run from 19 to 26 May 2017. Grab Pte Ltd reserves the sole and absolute right to alter or end the contest at any time, without giving prior notice or compensate in cash or in kind.
    • Grab Pte Ltd reserves the sole and absolute right to disqualify any participant or reject participants deemed ineligible for the campaign (be it under these Terms & Conditions or has engaged in a conduct that the organiser considers inappropriate or unacceptable).
    • Grab Pte Ltd reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this campaign at any time without giving any prior notice to the participants.
    • Grab Pte Ltd decisions in any matter in relation to the campaign shall be final and conclusive. Any request for appeal and review shall not be entertained.
    • Grab Pte Ltd shall not be liable for any claims by the participants or be accountable for third-party claims or losses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third party, consequential or other damages resulting from or related to this contest.
    • Grab Pte Ltd shall not be responsible or liable for any claims of loss or damage to property or any personal injury or loss of life resulting from or related to this contest. Participants acknowledge and agree that Grab Pte Ltd reserves the rights to disqualify any entry if it is in breach of its obligations or any terms and conditions of this contest.
    • Grab Pte Ltd does not take any responsibility in the case of an event that may prevent the participants from participating in the campaign, as a result of certain technical restrictions or other limitations specific or force majeure, which include but not limited to regulatory events, government directive, government intervention and act of God etc.
    • All photographs, personal information and names submitted in the campaign, will be deemed as property of Grab Pte Ltd and may be used for publicity, advertising, trade or promotion purposes in any media without obtaining any prior consent or payment from the participant.