300,000 women and PWD partners by 2030
Empowering women driver-partners through enhanced safety features, specialised support, and a strong community.
Women Passengers Preferred safety feature
This feature allows women driver-partners to increase the likelihood of matching with women passengers.
In 2024, more than 1 in 2 women driver-partners have toggled on their preference. For those who toggled on, women-to-women matching increased by 1.35x.
Anti-harassment guidebook
A region-wide anti-harassment guidebook was developed in GrabAcademy to equip women driver-partners with the knowledge and skills to understand and manage situations that may lead to harassment.
Safety features for all
Grab has numerous safety features to keep all driver-partners and passengers safe, before, during and after the journey. This includes AudioProtect, which enables in-ride audio recording to deter safety incidents and aid dispute resolution, with user consent.
Yusni Hafsah Hutasuhut, a 56-year-old GrabCar driver-partner and mother of six in Indonesia, began driving in 2017 after her husband became bedridden. With her earnings, she supported her children's education and found support in Grab's women-focused community and safety features.
“I used to be just a housewife. Now, I’m a Grab driver, a provider, and a role model to my children — because Grab gave women like me an opportunity.”
GrabCar driver-partner
Indonesia
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Menemukan kendala dalam layanan Grab? Hubungi Grab Support melalui:
* Pusat Bantuan di aplikasi Grab
* Laman: help.grab.com
* Hotline +62 21 2350 7042
Grab Indonesia hanya akan menghubungi Anda melalui nomor berikut:
* Konsumen & Mitra Pengemudi: +62 21 2350 7078
* Mitra GrabMerchant: +62 21 8064 8787
* Tim Cepat Tanggap Grab: +62 21 2350 7077
Direktorat Jenderal Perlindungan Konsumen dan Tertib Niaga
Kementerian Perdagangan Republik Indonesia
Whatsapp Ditjen PKTN: +62 853 1111 1010
Indonesia
