
The ‘Cutlery Opt Out’ feature has been implemented across all markets since 2019. By default, any consumer is automatically opted out of cutlery unless otherwise preferred, significantly reducing unnecessary single-use plastic waste.

Grab partnered with KLEAN, F&N, Malaysian Research Accelerator for Technology & Innovation (MRANTI) and Asasrama to deploy 18 AI-driven Reverse Vending Machines (RVMs) in Malaysia. These RVMs accept food packaging waste (e.g. containers, lids), on top of the usual PET bottles and cans.

In partnership with Waste4Change, Yayasan Mahija Parahita Nusantara, PT Amandina Bumi Nusantara, and Benih Baik, Grab enables consumers in Indonesia to conveniently recycle used PET bottles through this service.

In partnership with PlasticPay, Grab launched RVMs for PET bottle recycling across four locations in Indonesia, offering OVO cash incentives to encourage recycling.

To reduce wastage of single-use paper cartons, Jaya Grocer expanded the Farm Fresh refillable milk bottle tap initiative, now available in five outlets nationwide.
Menemukan kendala dalam layanan Grab? Hubungi Grab Support melalui:
* Pusat Bantuan di aplikasi Grab
* Laman: help.grab.com
* Hotline +62 21 2350 7042
Grab Indonesia hanya akan menghubungi Anda melalui nomor berikut:
* Konsumen & Mitra Pengemudi: +62 21 2350 7078
* Mitra GrabMerchant: +62 21 8064 8787
* Tim Cepat Tanggap Grab: +62 21 2350 7077
Direktorat Jenderal Perlindungan Konsumen dan Tertib Niaga
Kementerian Perdagangan Republik Indonesia
Whatsapp Ditjen PKTN: +62 853 1111 1010