
In Indonesia, onboarding gear such as helmets and jackets are provided to Partners With Disabilities. This helps lower the barrier of entry to join the Grab platform.

Special commission structures — such as those implemented in Thailand, Malaysia, Singapore, Vietnam, and Cambodia — are designed for driver-partners officially recognised as PWDs by local regulatory bodies.

In Malaysia, Grab subsidises the full cost of the Public Service Vehicle (PSV) license for PWDs, a mandatory e-hailing license.

Lai Zhen Sheng, 37, has scoliosis and chronic lung disease. He joined Grab as a driver-partner in 2017, seeking flexible hours that accommodate his condition and provide a stable income for medical and household expenses. Connecting with passengers from diverse backgrounds has been an unexpected joy for him.
“With Grab, I finally found work that supports both my health and my livelihood.”
Grab Driver-Partner With DisabilityMalaysia
Menemukan kendala dalam layanan Grab? Hubungi Grab Support melalui:
* Pusat Bantuan di aplikasi Grab
* Laman: help.grab.com
* Hotline +62 21 2350 7042
Grab Indonesia hanya akan menghubungi Anda melalui nomor berikut:
* Konsumen & Mitra Pengemudi: +62 21 2350 7078
* Mitra GrabMerchant: +62 21 8064 8787
* Tim Cepat Tanggap Grab: +62 21 2350 7077
Direktorat Jenderal Perlindungan Konsumen dan Tertib Niaga
Kementerian Perdagangan Republik Indonesia
Whatsapp Ditjen PKTN: +62 853 1111 1010