Q. Why are we migrating to the driver app?
We want to offer you access to NEW and ENHANCED features and a more seamless Hitching experience. Be prepared for the big move by subscribing to all our channels (SMS, Push, Email) via in-app privacy settings.
Q. Why are we collecting your selfie?
To ensure platform safety, we are verifying all drivers’ identities by matching the new selfie with the existing version that you have submitted during registration.
Q. How will your selfie be used?
This selfie will be used as your new driver profile photo so make sure you look the best!
Don’t panic if you are unprepared on the first take, you can retake another shot. Last selfie submitted will be used for verification.
Q. How do I know if my selfie is approved?
An SMS will be sent to inform you on the approval outcome.
Q. Why do you need to change your email and link to Google?
The Grab Driver app requires signing in via Google. Hence, step 2 and 3 listed above are necessary in order to create a new driver account on your behalf.