Code of Conduct: Driver / Delivery Partner

The Code of Conduct is a set of guidelines and standards that we hold our independent driver and delivery-partners accountable to as part of our Grab community. This ensures that our users are protected, our systems are not abused and that, working with our driver-partner, we deliver the best experience to our users. Grab maintains a zero-tolerance policy towards violations of the Code of Conduct, and infringements can result in suspension or termination of user access to the Grab platform. (See here for details)

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.