6,207
persons with disabilities (PWD) driver-partners earned an income on Grab in 2025

Grab informs passengers when their driver-partner has a disability and provides guidance on respectful interaction.

In Singapore, the Grab app algorithm automatically assigns closer deliveries for wheelchair-bound partners while monitoring earnings impact.

Grab introduced communication flip cards in multiple markets to support communication with deaf driver-partners.

Since 2016, Joey Kow has transitioned from a deaf driver-partner to a leader within the Grab ecosystem. By leveraging Grab’s wider ecosystem and her professional baking background, she now serves as a bakery Supervisor leading a team of 16 staff, while continuing to drive occasionally.
“Grab first gave me my first chance to earn a sustainable livelihood and then opened doors for me to continue my passion for baking and grow into a leadership role.”
Jaya Grocer Bakery Supervisor & Grab Driver-Partner
Malaysia