GrabAccess for persons with disabilities

The GrabAccess programme expands access to livelihood opportunities for persons with disabilities (PWDs) in Southeast Asia, enabling flexible and inclusive earning.

hero

Grab’s Impact in 2025

6,207

persons with disabilities (PWD) driver-partners earned an income on Grab in 2025

Pillars of the GrabAccess Programme

Pillar 1
Pillar 2
Pillar 3
Accessibility Tech & Tools
Inclusive Support
Inclusion & Belonging
card image

PWD Identifier and GrabChat Notifications

Grab informs passengers when their driver-partner has a disability and provides guidance on respectful interaction.

card image

Radius Adjustments

In Singapore, the Grab app algorithm automatically assigns closer deliveries for wheelchair-bound partners while monitoring earnings impact.

card image

In-Car Communication Materials

Grab introduced communication flip cards in multiple markets to support communication with deaf driver-partners.

testimonial image

Deaf Driver-Partner Turned Bakery Supervisor at Jaya Grocer

Since 2016,  Joey Kow has transitioned from a deaf driver-partner to a leader within the Grab ecosystem. By leveraging Grab’s wider ecosystem and her professional baking background, she now serves as a bakery Supervisor leading a team of 16 staff, while continuing to drive occasionally. 

“Grab first gave me my first chance to earn a sustainable livelihood and then opened doors for me to continue my passion for baking and grow into a leadership role.”

Joey Kow

Jaya Grocer Bakery Supervisor & Grab Driver-Partner

Malaysia

Press releases
Learn more
1
of
7
Read more about how Grab create inclusive earning opportunities for PWDs
Dive into Grab’s comprehensive ESG Report and gain valuable insights into Grab’s commitment to sustainability and responsible business practices.
See 2025 ESG Report
© Grab 2010 - 2026