1. All GrabCar (GCE and GCP) and GT drivers are eligible to participate. All you have to do is form a team of 3 and register from 5th June onwards .
2. Specifically : GCE-4, GCE-6, GCP-4, GCP-6, GrabFamily, GrabShare, GrabTaxi.

1. 5 June – 2 July : Primary Registration.
2. 3 July – 29 July: Games.

Note: Registrations will remain open until Thursday 20 July, 12pm. You need to sign up by Thursday 12pm in order to qualify for the following week’s game.

1. Yes, Road Stars comes on top of all other incentives!

1. Yes, it is possible.

1. Click on the button at the top of this page or follow this link.

1. We will process sign-ups every week and will reach out to every member of the approved teams. If you haven’t received a confirmation SMS on Friday EOD, chances are one or more of your team members wasn’t approved yet.

1. Please check first with your teammates on whether they’ve received a notification. If they have not, please email us at roadstars.enquiries@grab.com with your NRIC number and we’ll
   look into it. If they received a confirmation, we may have the wrong phone number on file, please email us with your NRIC number, team ID, and phone number so we can update our information. Otherwise, one or more of your team members wasn’t
   approved yet, so please be patient.

1. Please verify that your team meets the minimum qualification (3 GrabCar/GrabTaxi drivers, all legally eligible to drive from 1 July onwards). If you still feel that your team should have been approved, please email us at roadstars.enquiries@grab.com.

1. No, you need to form a team of 3 drivers. If you do not know other drivers who want to participate, we advise you to attend one of the fortnightly Grab a Drink sessions to meet other drivers.

1. We encourage drivers to reach out to other drivers and refer friends and family to participate. There will be no matchmaking.

1. Each team must have 3 people.

1. A driver activated with Grab after 19 May 2017.

1. Yes

1. No, all teams are considered final once approved. However, if one of your team members is not approved, you may resubmit your application with different team members.

1. We will be posting the scores on our website and need a way to identify your team.

1. All Road Stars 2 participants who:
   • Complete a minimum of 50 rides per week (JustGrab / GrabShare rides only – as per the main game) on average during Road Stars 2 (3 to 29 July; for participants starting later than 3 July, only the weeks of active participation will be taken into account to calculate the average number of weekly rides)
   • Meet their vertical’s (i.e. GC or GT) incentives eligibility criteria every week. Refer to the Scoring section of the FAQ below for more details on your vertical’s incentives eligibility criteria.

1. The jackpot is an individual prize.

1. The jackpot is a lucky draw. All participants are eligible. The chance will be weighted by the average number of weekly rides completed during Road Stars 2. The more rides you take during Road Stars 2, the higher your chances of winning!

1. 500 winners will win S$500 each. All other eligible participants will win up to S$250 – the actual amount will depend on how many Driver Partners participate in Road Stars. Refer to the Scoring section of the FAQ below for more details on your vertical’s incentives eligibility criteria.

1. You should meet your vertical’s incentives eligibility criteria. Note: the eligibility criteria apply to all service types, from Monday to Sunday (not only JustGrab / GrabShare rides):
   • GrabCar
     1. Minimum Acceptance Rate of 90%
     2. Maximum Cancellation Rate of 10%
     3. Minimum of Driver Rating of 4.3
   • GrabTaxi
     1. Minimum Acceptance Rate of 70%
     2. Maximum Cancellation Rate of 10%
     3. Note: GT has no DR requirement for incentives
2. You should not be suspended or banned at the end of the week. If you are suspended for fraud at any point in time, the entire team will be disqualified from Road Stars.
3. Grab will only notify the specific driver if he/she was suspended or banned. He/she will be responsible for updating other team members.

1. No, there will be no early sign-up bonus.

1. The teams will be ranked based on the following tie-breakers, in the below order:
   • Total number of rides completed during the week (JustGrab and GrabShare only – as per the main game).
   • Highest average acceptance rate (all service types, Mon-Sun).
   • Lowest average cancellation rate (all service types, Mon-Sun).

1. The drivers will be ranked based on the following tie-breakers (when applicable), in the below order:
   • Total number of rides completed during the week (JustGrab and GrabShare only – as per the main game).
   • Highest average acceptance rate (all service types, Mon-Sun).
   • Lowest average cancellation rate (all service types, Mon-Sun).

1. We are unable to share other driver’s personal information. Please reach out to your team directly for information about their status.

1. No, all teams and team members are considered final once approved. Your team is still eligible to play though (provided the driver was not banned for non – fraudulent reasons).

1. If the driver(s) was suspended/banned for non-fraudulent reasons, the remaining drivers can continue to score points.

1. All points earned to date will remain active unless the driver was banned for fraudulent reasons.

1. Drivers must be active at the end of each race/ game to be eligible for the prize.

1. Road Stars is a team competition and requires team participation and adherence to the code of conduct. It is important team members learn from one another.