Hitch Club Benefits

Hitch Club Benefits

As a Hitch Club driver, you’ll enjoy great savings through a wide range of Hitch benefits (GrabHitch driving-related) and partner benefits (fuel, car and lifestyle) which are specifically curated for you. Hitch everyday and make your way to Champ tier to enjoy the full range of benefits.

AUTOMOTIVE

[July Exclusive]
Up to 24% upfront discount on
Sinopec fuels

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Up to $250 cash back on MSIG's private motor insurance

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10% off car
inspection service

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Up to 53% off
Car Grooming/Basic Servicing Engine
Oil Package

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$58 engine oil sevice package (worth $148) with a turtle wax car wash and 25% off Hifly tires

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0% fee (usual: 2.6%) on your 1st car loan or season parking payment

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HITCH EXPERIENCE

Enjoy up to 5% reduced platform fee

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Claim up to 3x no-show guarantee

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Be the first to test any new Hitch feature

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Get invited to exclusive networking events and movie screenings etc

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Get access to a hotline that's available 24/7 and prioritised over others

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LIFESTYLE

20% off telco plans and free 3GB data with other value added services

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9% off Agoda bookings

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Up to 10% off Klook activities

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$18 nett for GP consultation plus
special rates for health screening packages and all dental services

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Sinopec

What's the benefit?

- All Hitch Club members get the following discount rates when you pump at Sinopec:

  • [July exclusive] 24% at Bukit Timah branch (623A Bukit Timah Rd)
  • 23% at Yishun branch (301 Yishun Ave 1)

- Promo period: 1 May - 31 Aug, 2019. T&Cs apply

How can I get this benefit?

Simply show your Hitch Club profile in your Grab passenger app to the Sinopec staff for verification.

Which Sinopec branches can I go to get this benefit?

You can go to both Yishun (301 Yishun Ave 1) and Bukit Timah (623A Bukit Timah Rd) branches.

What type of fuel can I purchase with this promo?

Any grade of petrol and diesel can be purchased with the discount.

MSIG

What's the benefit?

- Rookies, Go-Getters, Pros, and Champs get $125, $150, $175, and $250 cashback respectively. The cashback amount is dependent on your Hitch Club tier on the last day of the month of purchase.

- Promo period: 1 May - 31 Jul, 2019. T&Cs apply

How can I get this benefit?

- Buy your policy through a unique Hitch Club link here.

Until when can I get this benefit?

- Purchase must be made before 31 Jul 2019. The commencement date of your motor insurance must be within 60 days from the date of purchase.

Who should I contact if I have more questions?

You may contact MSIG at 6827 2548 (Mon to Fri, 8.45am – 5.30pm) or email service@sg.msig-asia.com for enquiries.

STAI

What's the benefit?

Hitch Club members get 10% off vehicle inspection on passenger cars. Discount is for private customers only.

How can I get this benefit?

You can get this benefit by showing your Hitch Club profile in your Grab passenger app to the STAI staff for verification to enjoy the special pricing.

KGC Workshop

What's the benefit?

- Hitch Club members can save up to 53% on 5 different car grooming packages via this link.

- Promo period: 1 Oct 2018 - 31 Dec 2019. T&Cs apply

How can I get this benefit?

- You can enter “GRABHITCHKGC” in the Promo code field when you purchase a package.

- In store, show your Hitch Club profile in the Grab passenger app to the KGC staff for verification.

Who should I contact if I have more questions?

For more information, contact DJ at 9321 0855, or contact@kgcworkshop.com.sg

Find out more about KGC

Autobacs

What's the benefit?

- Hitch Club members get a special pricing on oil service package that includes 4L engine oil, 1 oil filter (OEM), reset engine oil change warning light, a 25-point car check, and a complimentary turtle wax car wash.

- Promo period: 1 Sep 2018 - 31 Mar 2020. T&Cs apply

How can I get this benefit?

- You can get this benefit by booking an appointment here. Include “GrabHitch” in the name field when you book your appointment (e.g. Andrew Tan GrabHitch).

- For tyres purchase, you need to make a booking at least 2 working days in advance. Specify “Others” under “Services required” and also indicate your tyre size.

- In store, show your Hitch Club profile in the Grab app to the Autobacs staff for verification.

Where can I get this benefit?

You can go to Autobacs Ubi and Bukit Batok outlets to get this benefit.

Borneo Motors

What's the benefit?

- Hitch Club members who own a Toyota car can enjoy 65% off (at $88, usual $253) vehicle servicing at Borneo Motors.

- Promo period: 1 May-30 June, 2019, T&Cs apply

How can I get this benefit?

You can sign up here. Promotion is valid per-appointment only.

How many times can I enjoy the servicing offer?

You may enjoy the special rate once during the promotional period.

-How long does the servicing take?

For Vios, Altis, Camry (non-hybrid), Auris, Prius, Sienta, Yaris, and C-HR models up to 100,000 km mileage, the servicing time is 60 minutes. For other models that are not mentioned above, the servicing time will be 120 minutes.

Where will the servicing take place?

It will be at Leng Kee Toyota Service Centre, 33 Leng Kee Rd, Singapore 159102

Shopee

What's the benefit?

- 20% discount on all automotive collection which includes car replacement parts, car accessories, car care, and many more. Browse the entire collection here .

- Promo period: 1 Nov 2018 - 30 Jun 2019. T&Cs apply

How can I get this benefit?

Use promo code “HITCH20” upon checkout.

I'm not looking for car accessories for now. How can I still get a Shopee discount?

- For new users: Use the promo code “GRABHITCH10” to enjoy $10 off any item with min spend of $20.

- For existing users: opt in here to receive your unique promo code that will allow you to enjoy additional 15% off any item, capped at $4.

CardUp

What's the benefit?

For new CardUp users:

Use the promo code “HITCHCLUB” to pay 0% fee (usual: 2.6%) on your 1st car loan or season parking transaction.

Alternatively, use the promo code “HITCHCLUB99” to pay 0.99% fee (usual: 2.6%) on your 1st transaction of any other payment types.

Promo period: 1 Sep 2018 - 31 Jul 2019. T&Cs apply

Who should I contact if I have more questions?

Contact CardUp at hello@cardup.com with subject title “Hitch Club offer”.

Find out more about CardUp.

Platform Fee Rate

Who's eligible for this benefit?

Eligible for drivers in Pro (8%) and Champ (5%) tiers.

When will my new platform fee rate take effect?

Since profile update happens every Monday, you’ll get to enjoy the new rate on the Monday which you’re upgraded to Pro or Champ as indicated on your profile shown in your Grab passenger app, i.e. bookings with pickup time from Monday 00:00 will be charged at the reduced rate.

What happens in cases of refunds or recharges of bookings from my previous tier?

We will follow the platform fee rate which was relevant to your tier at the time of the booking, not the new tier that you are currently in.

Are there any changes to the fee deduction process?

Nope, platform fees will still be charged according to standard procedure. The only difference is that your deduction will be rounded down to the nearest ten-cent, e.g. 5% on $11 fare ride will be charged at $0.50 (rounded down from $0.55).

No-Show Gurantee

Who's eligible for this benefit?

Eligible for drivers in Go-Getter, Pro and Champ tiers.

How do I claim a no-show guarantee?

- No-shows must be reported within 24 hours from pickup time as indicated in the booking.

- Make sure you’ve not exceeded your monthly limit – once a month for Go-Getter/Pro and 3 times a month for Champ.

- Claiming process as follows:

1. Go to Help Centre here.

2. Fill up the required form.

3. Upload evidence of no-show (either screenshot of text messages or call log).

4. Once verified, we will credit 50% of the original fare amount into your driver wallet within 5 working days.

I was a Go-Getter and then upgraded to a Pro within the same month. Does this mean I get to claim my no-show guarantee twice this month?

No-show guarantee between tiers are non-stackable. This means that if you’ve already claimed once in October as a Go-Getter, you cannot claim another no-show guarantee in same month even if you become a Pro. Likewise, if you’ve claimed once in October as a Pro and you move to Champ, you can claim twice more before the month ends.

Feature Testing

Who's eligible for this benefit?

Eligible for drivers in Go-Getter, Pro and Champ tiers.

What is a feature testing session about?

Be the first to try out and give your feedback on the latest feature before it's rolled out to everyone. Testing will either be conducted at Grab office or online.

How do I know if I am selected?

We will notify you via email or SMS for you to indicate your interest. In case of overwhelming responses, we will shortlist participants randomly.

Invitation to exclusive Grab Events

Who's eligible for this benefit?

Eligible for drivers in Go-Getter, Pro and Champ tiers.

What are these events?

From time to time, Grab organises coffee sessions, networking events and movie screenings etc for our community to get together and meet each other.

How do I know if I am selected?

We will notify you via email or SMS for you to indicate your interest. In case of overwhelming responses, we will shortlist participants randomly.

Priority Hotline

Who's eligible for this benefit?

Eligible for drivers in Champ tier only.

How does priority hotline work?

Drivers in the Champ tier will be able to access the hotline via the Hitch Club profile in your Grab app feed. Please use your mobile number to call as the hotline is meant for your access only. Available 24/7, your call will be attended to faster than others!

M1

What's the benefit?

- Hitch Club members with Go-Getter, Pro, and Champ tiers can get 20% off telco plans with free 3 GB data.

- Members can also get additional benefits for bill plans and value-added services listed here upon getting a 24 months contract.

- Promo period: 1 Nov 2018 - 31 Dec, 2019. T&Cs apply

Who's eligible for this benefit?

New M1 subscribers or users recontracting their lines are eligible for this benefit. Existing M1 subscribers who are still contracted to M1, unfortunately, are not eligible to get this benefit.

How can I get this benefit?

Show your Hitch Club profile in the Grab passenger app to the M1 staff, stating GrabCar Pte Ltd for verification.

Agoda

What's the benefit?

- Hitch Club members get 9% off Agoda bookings. Bookings must be made through this website with the unique promo code.

- Promo period: 1 May - 31 Dec, 2019. T&Cs apply

How can I redeem this benefit?

You can redeem this benefit by getting an Agoda voucher in your Hitch Club profile.

How many times can I redeem this benefit?

You can redeem as much as 4 vouchers.

How can I use my redeemed voucher?

Until when can I use the promo codes in my redeemed voucher?

You can use the promo codes in your Agoda voucher until 31 December 2019. Promo codes can be used for stays from now until 30 June 2020.

Which hotels can I book using this benefit?

This benefit can be used for hotels listed in this site with the tag Promo Eligible.

Why is my promo code not working?

- Please make sure that you’re at the correct website. The promo code can only be used at http://agoda.com/grabdrivers.

- Ensure that the promo code has not been used before.

Klook

What's the benefit?

For new Klook users:

Use the promo code “HITCHCLUB5” to get $5 off your first booking on Klook website and Klook Activities & Attractions mobile app.

For existing Klook users:

- To enjoy 10% off any Klook activity (capped at $12), get your promo code via the rewards section of the Grab app. No user redemption limit.

- Use the promo code "HITCHSG5" to enjoy 5% off any Klook activity, capped at $10. No user redemption limit.

- Promo codes are not valid in conjunction with other promotions, vouchers and/or discounts unless otherwise stated.

- Promotion is valid till 31st Dec 2019. T&Cs apply

Who should I contact if I have more questions?

Contact Klook at support@klook.com with subject title “Hitch Club offer”.

Healthway Medical

What's the benefit?

Hitch Club members get special pricing for their and their family's healthcare needs:

- GP: $18 nett GP consultation fee. Read more about it here.

- Health Screenings: Special pricing for Basic Health Screening packages and Executive Screening packages. See special rates here.

- Dental: Special pricing for dental services such as x-ray, scaling and polishing, and filling. See full list here.

Promo Period: 1 Sep 2018 - 31 Dec 2019.

Where can I avail these benefits?

You can visit Healthway clinics to get these benefits:

- See Healthway Medical clinic locations here.

- See Healthway Dental clinic locations here.

How can I avail these benefits?

You can show your Hitch Club profile in the Grab passenger app to the Healthweay staff for verification.

Do I need to set an appointment before going to the clinic?

Yes, prior booking of appointment is required before going to any Healthway clinics. Any changes to the date or time of appointment should be made at least 2 working days in advance.

Who should I contact if I have more questions?

For questions about your medical benefits:

- Telephone: 6323 4415

- Email: hswenquiry@healthwaymedical.com

For questions about your dental benefits:

- Telephone: 9181 4777

- Email: care@healthwaydentalgroup.com