How do I earn reward points?

Ride with Grab. Or make in-store purchases with GrabPay. There are now more ways for you to earn points to redeem bigger and better rewards!

How do I access GrabRewards?

Grab your way up

The more points you get, the more exclusive rewards you will enjoy.
Level up to enjoy them!

 

Silver
Silver
Gold
Platinum

Points needed to
qualify

Points needed to
redeem $5 off your
next ride

Points needed to redeem $10 off your next ride

Partner Rewards

Platinum Support Line

Priority Bookings

Green

Points needed to
qualify

> 0 pts

Points needed to
redeem $5 off your
next ride

2200 pts

Points needed to redeem $10 off your next ride

4200 pts

Partner Rewards

Platinum Support Line

Priority Bookings

Green

Points needed to
qualify

> 3000 pts

Points needed to
redeem SGD5 off your
next ride

2100 pts

Points needed to redeem SGD10 off your next ride

4000 pts

Partner Rewards

Platinum Support Line

Priority Bookings

Green

Points needed to
qualify

> 9000 pts

Points needed to
redeem SGD5 off your
next ride

2000 pts

Points needed to redeem SGD10 off your next ride

3800 pts

Partner Rewards

Platinum Support Line

Priority Bookings

Green

Points needed to
qualify

> 19000 pts

Points needed to
redeem SGD5 off your
next ride

1900 pts

Points needed to redeem SGD10 off your next ride

3600 pts

Partner Rewards

Platinum Support Line

Priority Bookings

Keep your points alive

Hoarding points sure is satisfying.

But we recommend using them as soon as possible, as
unused rewards points will expire at the end of the Reward Period after which they were earned.

Points earned during this period will expire on

FAQ

Start redeeming $5, $10, $20 or $25 off your next ride with the points you have earned. Here’s how you can redeem your points for a Ride Reward:

  • Step 1: Tap on the Menu on the top left in your Grab app and select “Rewards” to view Rewards catalogue.
  • Step 2: Tap on any Ride Reward to explore more details.
  • Step 3: Tap on “Ride Now” and you’ll be directed to the booking screen where your discount is reflected with a tick.

To redeem a partner reward:

  • Step 1: Tap on the Menu on the top left in your Grab app and select “Rewards” to view Rewards catalogue.
  • Step 2: Tap on any Reward to explore more details.
  • Step 3: Bookmark Reward to redeem later or redeem it right away!

Yes! Promo and even Reward rides are eligible for partial points. We will however only award points for the non-promo fare (e.g. $10 – $3 promo = points will only be awarded for $7).

Yes! You are eligible to earn Reward Points for rides taken in Southeast Asia with the Grab app. Points earned outside of Singapore will similarly be awarded based on the local currency earn rate.

We have allocated points based on your rides taken from 1 January 2017, with Grab – enjoy!

We will be sad to see you go! But if you want to opt-back in at a later date, please note that your points balance resets to zero. We recommend you stay in the program and earn points with every ride.

No, toll charges do not contribute to your points.

Yes. Tier ‘downgrades’ happen when you don’t earn enough points to maintain the tier.

Refer to the chart. For example, if you earn enough points to achieve Platinum tier in Reward Period 1 (1 Jan – 30 Jun), you will continue to maintain Platinum status until the end of Reward Period 2 (31 Dec).

Scenario 1: If you continue to earn enough points for Platinum in Reward Period 2 (1 Jul – 31 Dec), you will maintain your tier in the next period starting 1 Jan.

Scenario 2: If you do not earn enough points for Platinum in Reward Period 2 (1 Jul – 31 Dec), your tier will be downgraded to match your points earning in Reward Period 2.

When you lose a tier status, you also lose all privileges that come with it.

Points earned during this period will expire on

Yes. Here’s another example. Let’s say, your current tier is Platinum. You will stay on Platinum from 1 Jan- 30 June (Reward Period 1). However, if you take 0 rides during that Reward Period, your Platinum tier would be ‘downgraded’ to the basic ‘Member’ tier. That’s why you need to take more rides to earn a certain amount of points to stay on your current tier.

* Grab reserves the right to change the reward offers and
points multiplier for payment via cash or GrabPay (credit/debit
card and credits) without prior notice.