Welcome to GrabRewards!

GrabRewards is a program that rewards Grab’s loyal customers. 💚

Earn GrabRewards points whenever you use Grab in your daily life, whether you’re taking a Grab ride, ordering your meal on GrabFood or making an in-store payment with GrabPay. Rack up those points and use them to redeem attractive offers and discounts on GrabRewards in your Grab app. 🎁

How do I earn GrabRewards points?

Here are all the different ways to earn points. Don’t forget – you earn more points simply by using GrabPay!

On your Grab rides

Except GrabHitch, GrabShuttle and GrabCycle.

When using GrabPay in-store

When ordering on GrabFood

How do I access GrabRewards?

Grab your way up to the tiers

The more you use Grab in your daily life, the more points you’ll earn and the faster you’ll make your way to the top to enjoy exclusive offers and benefits with us.

 

Silver
Silver
Gold
Platinum

Points needed to
qualify

Points needed to
redeem $5 off your
next ride

Points needed to redeem $10 off your next ride

Accelerated Earning

Platinum Support Line

Priority Bookings

Green

Points needed to
qualify

> 0 pts

Points needed to
redeem $5 off your
next ride

2200 pts

Points needed to redeem $10 off your next ride (till 30th Sept 2018)

4200 pts

Accelerated Earning

Platinum Support Line

Priority Bookings

Green

Points needed to
qualify

> 300 pts

Points needed to
redeem $5 off your
next ride (till 30th Sept 2018)

2100 pts

Points needed to redeem $10 off your next ride (till 30th Sept 2018)

4000 pts

Accelerated Earning

Platinum Support Line

Priority Bookings

Green

Points needed to
qualify

> 1200 pts

Points needed to
redeem $5 off your
next ride (till 30th Sept 2018)

2000 pts

Points needed to redeem $10 off your next ride (till 30th Sept 2018)

3800 pts

Accelerated Earning

Platinum Support Line

Priority Bookings

Green

Points needed to
qualify

> 4500 pts

Points needed to
redeem $5 off your
next ride (till 30th Sept 2018)

1900 pts

Points needed to redeem $10 off your next ride (till 30th Sept 2018)

3600 pts

Accelerated Earning

Platinum Support Line

Priority Bookings

Keep your points alive

Hoarding points sure is satisfying.

But we recommend using them as soon as possible, as
unused rewards points will expire at the end of the Reward Period after which they were earned.

Points earned during this period will expire on

FAQ

You can redeem your points for exciting deals and discounts listed in our in-app GrabRewards catalog. There are two kinds of rewards you can choose from:

  1. Partner Rewards: Deals related to dining, shopping and entertainment
  2. Ride Rewards: Fare discounts on your Grab rides

Head over to the GrabRewards catalog in your Grab app to browse through the various rewards on offer.

  • Step 1: Tap on the icon at the top left corner of your Grab home screen and select “GrabRewards” from the side menu
  • Step 2: Choose your preferred rewards category to explore available rewards. Select “Grab” if you’re looking for Ride Rewards
  • Step 3: Tap on “Purchase” once you find a reward you like
  • Step 4: Your reward will be added to your “My Rewards” list, and can be used anytime before its expiry date.

Yes! You are eligible to earn GrabRewards Points for all Grab rides taken across Southeast Asia*. Points earned outside your home country will be awarded based on the points earn rate in the country you are visiting.

Yes! However, please note that points will be awarded based on the non-discounted portion of the fare.

For example, if your fare was SGD 150 and you had applied a “SGD 50 off” promo code or Ride Reward, you would only earn GrabRewards points for SGD 150 – SGD 50 = SGD 100.

We’d be really sad to see you go! At the same time, you would lose your GrabRewards points, your existing tier status (Silver, Gold, Platinum) and all associated tier privileges. If you do decide to opt-back in at a later date, we will not be able to restore your previous GrabRewards points balance.

No, GrabRewards points will not be awarded for tolls, fees and other surcharges.

Tier ‘downgrades’ happen when you don’t earn enough points to maintain the tier.

Refer to the chart. For example, if you earn enough points to achieve Platinum tier in Reward Period 1 (1 Jan – 30 Jun), you will continue to maintain Platinum status until the end of Reward Period 2 (31 Dec).

Scenario 1: If you continue to earn enough points for Platinum in Reward Period 2 (1 Jul – 31 Dec), you will maintain your tier in the next period starting 1 Jan.

Scenario 2: If you do not earn enough points for Platinum in Reward Period 2 (1 Jul – 31 Dec), your tier will be downgraded to match your points earning in Reward Period 2.

When you lose a tier status, you also lose all privileges that come with it.

Points earned during this period will expire on

This would depend on how often you use Grab.

Here’s another example. Let’s say, your current tier is Platinum. You will stay on Platinum from 1 Jan- 30 June (Reward Period 1). However, if you take 0 rides during that Reward Period, your Platinum tier would be ‘downgraded’ to the basic ‘Member’ tier. That’s why you need to take more rides to earn a certain amount of points to stay on your current tier.

* Grab reserves the right to change the reward offers and
points multiplier for payment via cash or GrabPay (credit/debit
card and credits) without prior notice.