GrabRentals – GRNavigate Program

A Loyalty Programme for GrabRentals Hirers!

Navigate your journey beyond rentals!

Rent from GrabRentals

As long as you’re a GrabRentals hirer-partner*, you will get to auto-enroll onto this programme. 

Earn wheels & move up tiers

Earn wheels based on factors such as your rental tenure, safe driving record, and prompt payment of your daily rental.

Multiply your wheels

Move up to a higher tier and get to multiply your wheels for more rewards

Redeem for rewards

A wide selection of rewards for your wheels redemption

*GRNavigate is only applicable to GrabRentals hirer-partners who are renting a car from Grab Rentals Pte Ltd and who are not under any Ownership scheme administered by Grab Rentals Pte Ltd.

Earn wheels &
move up tiers

Requirements & Components

Wheels you can earn**

Rental Rate & Add-On Scheme(s)

• GRBeyond Add-On
• Collision Damage Waiver
• Vehicle Damage Protection Scheme

For every $1 you spend, you will earn 1 wheel

Tenure

On active contract & how long have you been renting from GrabRentals

Accident-Free

Zero-at-fault accidents

400 wheels

Prompt Payment*

Make payment on time

Prompt payment is a mandatory requirement
to be eligible for the RIsing Star & All Star Tiers

Note: GRNavigate wheels are issued on a calender quarter basis and will be prorated accordingly if the entirety of the previous calendar quarter did not fall within the hirer-partner’s period of vehicle rental.

**Wheels issued will be rounded down to the nearest 100.

Multiply your wheels
for more rewards

New Star

Below 8,500 wheels

Rising Star

8,500 wheels & above
+ prompt payment

All Star

Top 400 drivers with the highest number of wheels from the Rising Star tier (By invitation only)

You will receive

1x

 

You will receive

1.2x

 

You will receive

2.5x

 

Redeeming wheels
for rewards

from our exclusive merchant partners

GRNavigate rewards catalogue

GRNavigate rewards catalogue

Bonus wheels

How can I earn bonus wheels?

Make more driver referrals,
earn more bonus wheels!

Earn bonus wheels through
rental promotions or events

Note: Bonus wheels are not calculated for tiers & do not qualify for wheels multiplier. 
The issued bonus wheels will be added to the Total Wheels Redeemable in your Wheels Statement instead.

Wheels issuance & GRNavigate Statement

GRNavigate wheels are calculated on a per calendar quarter basis. 

Wheels will be prorated if your vehicle rental contract starts after the first day of the month but falls within the calendar quarter.

When are wheels issued?

You will accumulate wheels between the previous calendar quarter & we will check on your eligibility to calculate your wheels for that quarter.  Wheels will be issued & reflected onto your GRNavigate Wheels Statement in the mid-month on the start of each quarter.

Where can I see my wheels statement?

Your GRNavigate wheels will be sent to you via Grab Driver in-app message & email on a quarterly basis with a monthly update on your redemption status. 

When will my wheels expire?

The wheels will be valid for redemption only within the calendar quarter of issuance and will expire at the end of the same calendar quarter. Any wheels left unredeemed will not be available once expired.

FAQ

  1. GRBeyond Hirer-Partners under previous cashback scheme
    1. Your wheels are issued based on the remaining cashback amount that has been committed to you.
  2. Other GrabRentals Hirer-Partners
    1. Every dollar you pay for rental, and/or Collision Damage Waiver/Vehicle Damage Protection scheme in the last calendar quarter, will entitle you to earn 1 wheel.

      You may also receive extra wheels for your tenure with GrabRentals, and for staying accident-free. For the purposes of calculating your entitlement to such extra wheels, Your tenure and accident rate will be assessed as at the end of the last calendar quarter.

You will be receiving a statement on the number of GRNavigate wheels you are eligible to redeem, together with the redemption link here.

Yes, the wheels will be valid for redemption only within the calendar quarter of issuance and will expire at the end of the same calendar quarter. Any wheels left unredeemed will not be available once expired.

There are 2 ways of checking your remaining balance.

  1. Your wheels balance will be sent to you every 2 weeks via your Grab Driver app
  2. You may also check your wheels balance from the GRPortal

You are required to have 8,500 or more wheels, and have made prompt payments for the entirety of the last calendar quarter in order to move up to Rising Star.

Terms & Conditions

  • This program is only applicable to GrabRentals hirer-partners who are renting a car from Grab Rentals Pte Ltd and who are not under any Ownership scheme administered by Grab Rentals Pte Ltd.
  • You must be an active GrabRentals hirer-partner at the point of GRNavigate wheels issuance and redemption, in order to validly receive such GRNavigate wheels and for such redemption to be valid, respectively.
  • You will be automatically disqualified from this program and you will not be entitled to receive any GRNavigate wheels (even if previously accrued) nor will you be entitled to redeem any GRNavigate wheels (even if previously received), immediately upon occurrence of any of the following events:
    • Your rental vehicle is returned to GrabRentals
    • Your rental vehicle is repossessed/impounded due to reasons including but not limited to
      • Consistently missed rental payments
      • Rental arrears
      • Legal offence(s)
    • You request for a temporary return of your rental vehicle due to reasons including but not limited to 
      • Medical reasons
      • Driver License suspension
      • PDVL or TDVL License suspension
    • You are on long-term suspension or banned from driving on the Grab platform
  • Your GRNavigate wheels are issued on a calendar quarter basis and will be prorated accordingly if the entirety of the previous calendar quarter did not fall within your period of vehicle rental.
  • GRNavigate wheels will be valid for redemption only within the calendar quarter of issuance and will expire at the end of such calendar quarter. Any wheels left unredeemed will not be available once expired. 
  • All wheels redemption request(s) will be reviewed and processed individually within 14 working days. We will reach out to you regarding the status of your request, via SMS, subject to your continuous rental with Grab Rentals Pte. Ltd. on the date of payout/issuance/collection/consumption of the reward, whichever applies.
  • Only completed redemption requests will be reviewed. If you have insufficient wheels available for redemption of the requested reward, the request will be rejected. 
  • All successfully redeemed rewards will or must be paid out/issued/collected/consumed within 7 working days from the date of approval by Grab Rentals Pte Ltd, unless otherwise communicated or permitted by Grab Rentals Pte Ltd. Any late collection/consumption may result in the forfeiture of wheels, rewards redeemed, or both. 
  • Only successful requestors will be contacted. If you do not hear from us within 14 working days from the time of your redemption request, you may assume that your request has been unsuccessful.
  • Grab Driver Credits redeemed will be credited into the Driver Cash Balance.
  • You are allowed to redeem up to a maximum of $50 Grab Driver Credits per week.
  • Rewards (which are not Grab Driver Credits) cannot be transferred to Grab Credit/Cash Balance or exchanged for cash
  • Refund and exchange are strictly not allowed for successfully redeemed rewards.
  • For any redemption involving an external vendor, you consent and agree to allow Grab Rentals Pte Ltd to share your details with the vendor for the purpose of redemption. You also consent to the collection, use, processing, disclosure and retention of your personal data for the purpose of GRNavigate benefits, and in accordance with Grab Privacy Policy(www.grab.com/sg/privacy).
  • Rewards issued or administered by third parties may be subject to additional terms and conditions as imposed by such third parties.
  • Grab Rentals Pte Ltd reserves the right to set off any outstanding amounts owing to Grab Rentals Pte Ltd against any GRNavigate wheels due to you, at the following conversion rate: SGD$1 = 200 wheels  
  • Grab Rentals Pte Ltd reserves the sole and absolute right to disqualify any hirer-partner or reject any hirer-partner deemed ineligible for the program (whether pursuant to these Terms & Conditions or where the hirer-partner has engaged in a conduct that Grab Rentals Pte Ltd considers inappropriate or unacceptable).
  • Grab Rentals Pte Ltd reserves the right to recover any cost associated with the redemption of GRNavigate wheels in cases where terms and conditions are breached. In case of dispute, Grab Rentals Pte. Ltd. reserves the right to make the final decision.
  • Grab Rentals Pte Ltd reserves the rights to claw back any campaign and/or program bonus wheels that were issued to the hirer-partner should there be a failure to meet the campaign and/or program’s requirements.
  • Grab Rentals Pte Ltd reserves the sole and absolute right to withdraw, amend and/or alter any part or the whole terms and conditions of this program at any time without giving any prior notice or compensation to you. Without prejudice to the generality of the foregoing, changes to this program may include, but are not limited to, changes from time to time in relation to: tier thresholds, multipliers, conversion rates in relation to wheels, criteria for earning wheels, number of wheels allocated for any criterion fulfilled, and/or availability, selection and/or value of any and all rewards.

Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.