Welcome to GrabRewards!

As you progress up the tier by using Grab as your everyday app, you’ll start to enjoy more benefits and privileges.

Events & Deals

1 – 15 Dec 2018

Win a Christmas Sunset Dinner Cruise for Two!

Take to the seas this Christmas for as little as 50 points. Platinum and Gold get 3X more chances to win! Learn more

Until 16 Dec 2018

Platinum & Gold Activity: GrabRewards Stamp Card

Don’t forget that you have until 16 December to unlock instant rewards on every ride and GrabPay transaction! Learn more.

Dec 2018

Platinum December Voucher:
$15 off your GrabFood order (min. order of $30)

Spend more time with your loved ones and less time in the kitchen this month. Find this exclusive reward in your ‘My Rewards’ soon!

14 Dec 2018

Platinum Movie Night: Aquaman

We’re back with another blockbuster Platinum Movie Night. Open GrabRewards on 5 Dec, 2pm sharp to redeem a pair of tickets!

*Grab reserves the right to change the events and deals at its own discretion.

All you need to know about GrabRewards

Find out more

Member
Silver
Gold
Platinum

Member

Points needed to qualify: > 0

Go for Silver

Use Grab as your everyday app to start progressing up the tier.
Start unlocking more benefits today.

Silver

Points needed to qualify: > 300

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Go for Gold

Start unlocking more benefits today.
Make your way up to Gold to enjoy more privileges.

Gold

Points needed to qualify: > 1200

Earn 1.5x rewards points as a Gold user.

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Get access to exclusive deals such as movie screenings, flash sales and more.
Check the calendar above or visit the GrabRewards catalogue to find these deals.

GrabRewards Gold users gain access to an 8% discount on the co-branded booking.com site.
Visit the GrabRewards catalogue to learn more and enjoy this benefit.

Platinum

Points needed to qualify: > 4500

Earn 2x rewards points as a Platinum user.

Redeem Ride and GrabFood rewards using fewer GrabRewards points.

Save more with exclusive Platinum-only Grab vouchers.
Visit My Rewards in your app to find out what vouchers you have.

GrabRewards Platinum users can now gain access to Booking.com’s Genius programme and an additional 8% discount on the promotional site.

Enjoy 10% off* on best-selling rooms and get special perks at all participating hotels.
*Terms apply.

Visit the GrabRewards catalogue to enjoy this benefit.

Get access to exclusive deals such as movie screenings, flash sales and more.
Check the calendar above or visit the GrabRewards catalogue to find these deals.

Prioritised bookings for your rides.

Contact us via the help center on your app for prioritised Platinum support.

How do I earn GrabRewards points?

Here are all the different ways to earn points. Don’t forget – you earn more points simply by using GrabPay!

On your Grab rides

Except GrabHitch, GrabShuttle and GrabCycle.

When using GrabPay in-store

When ordering on GrabFood

How do I access GrabRewards?

Keep your points alive

Hoarding points sure is satisfying.

But we recommend using them as soon as possible, as
unused rewards points will expire at the end of the Reward Period after which they were earned.

Points earned during this period will expire on

FAQ

As a GrabRewards user, you’re entitled to a host of exclusive benefits such as discounted rewards, accelerated points earn rates, priority services and more.

The more you use Grab, the greater the benefits you will earn. Check out our full list of benefits here

The GrabRewards programme has 4 tiers – Member, Silver, Gold and Platinum. You can refer to this table for the number of points needed to progress to the next tier.

Yes! You are eligible to earn GrabRewards Points for all Grab rides taken across Southeast Asia*. Points earned outside your home country will be awarded based on the points earn rate in the country you are visiting.

Yes! However, please note that points will be awarded based on the non-discounted portion of the fare.

For example, if your fare was SGD 150 and you had applied a “SGD 50 off” promo code or Ride Reward, you would only earn GrabRewards points for SGD 150 – SGD 50 = SGD 100.

No, GrabRewards points will not be awarded for tolls, fees and other surcharges.

You can redeem your points for exciting deals and discounts listed in our in-app GrabRewards catalogue. Here are the different kinds of rewards that you can choose from:

  • Partner Rewards: Deals related to dining, shopping and entertainment
  • Ride and GrabFood Rewards: Discounts on your Grab rides and GrabFood orders

Head over to the GrabRewards catalog in your Grab app to browse through the various rewards on offer.

  • Step 1: Tap on the icon at the top left corner of your Grab home screen and select “GrabRewards” from the side menu
  • Step 2: Choose your preferred rewards category to explore available rewards. Select “Grab” if you’re looking for Ride Rewards
  • Step 3: Tap on “Purchase” once you find a reward you like
  • Step 4: Your reward will be added to your “My Rewards” page, and can be used anytime before its expiry date.

Redeem the “Upgrade to Genius User” reward located in the GrabRewards catalogue with just 1 point to receive Genius program access.

How to use the reward?
Step 1: Purchase Reward
Step 2: You do not need to use the promo code on the purchase confirmation page
Step 3: In your My Rewards page, tap on the “Upgrade to Genius User” reward to use now
Step 4: You’ll be redirected to the exclusive Booking.com page where you can sign up or sign in to receive Genius program access.

Check the My Rewards page in your Grab app to view the Booking.com reward that you have purchased. Access the benefits via the purchased reward before it expires.

In order to view and use your Genius benefits, you need to access the Booking.com website through the “Upgrade to Genius User” reward located in the My Rewards page in your Grab app.

How do I do that?

  1. Tap on the “Upgrade to Genius User” reward in your My Rewards page, and select “Use Now At Booking.com”.
  2. Tap on “Book a discount”. You will be redirected to the Booking.com website.
  3. You can now proceed with your booking.

Your Genius benefits can be used at properties labelled with the orange Genius icon.

You may reach out to Booking.com if you have further questions on Genius benefits.

Each user is entitled to one Booking.com Genius membership. Please reach out to Booking.com to amend your email.

Exclusive Grab vouchers will be sent to you from time to time, please check the My Rewards page in your Grab app to avoid missing out on these vouchers.

We’d be really sad to see you go! At the same time, you would lose your GrabRewards points, your existing tier status (Silver, Gold, Platinum) and all associated tier privileges. If you do decide to opt-back in at a later date, we will not be able to restore your previous GrabRewards points balance.

This would depend on how often you use Grab.

Here’s another example. Let’s say, your current tier is Platinum. You will stay on Platinum from 1 Jan- 30 June (Reward Period 1). However, if you take 0 rides during that Reward Period, your Platinum tier would be ‘downgraded’ to the basic ‘Member’ tier. That’s why you need to take more rides to earn a certain amount of points to stay on your current tier.

Tier ‘downgrades’ happen when you don’t earn enough points to maintain the tier.

Refer to the chart. For example, if you earn enough points to achieve Platinum tier in Reward Period 1 (1 Jan – 30 Jun), you will continue to maintain Platinum status until the end of Reward Period 2 (31 Dec).

Scenario 1: If you continue to earn enough points for Platinum in Reward Period 2 (1 Jul – 31 Dec), you will maintain your tier in the next period starting 1 Jan.

Scenario 2: If you do not earn enough points for Platinum in Reward Period 2 (1 Jul – 31 Dec), your tier will be downgraded to match your points earning in Reward Period 2.

When you lose a tier status, you also lose all privileges that come with it.

Points earned during this period will expire on

Tier downgrades may happen if you do not accumulate a sufficient number of GrabRewards points during your earning period.

If you do get downgraded from your current tier, you’ll end up losing all benefits associated with that tier.

Of course, the easiest way to prevent this from happening is to Grab more and accumulate enough points to maintain your tier status!

Unfortunately, your GrabRewards membership is non-transferable.

Since your Booking.com Genius membership is linked to your GrabRewards tier, you will not be able to transfer it to others either.

*Grab reserves the right to change the reward offers and
points multiplier for payment via cash, GrabPay Credits or
GrabPay (credit/debit card) without prior notice.