Better cash flow for a better everyday
with our Upfront Cash Programme
Whether driving with Grab serves as your main or side income, life’s always easier with better cash flow. Our Upfront Cash Programme is offered to select group of Grab-Partners who can choose to request for an earlier payment of their incentive earnings. This programme aims to assist our partners in situations like family emergencies, paying for their children’s education or white goods purchases.
Simply open the Grab Driver app, go into your Wallet and select Upfront Cash to apply.
Upon successful application, we’ll disburse the cash amount into your Cash Wallet.
Flexible options to return incentives
Depending on which arrangement is more comfortable for you, you have up to 52 weeks to return the incentives.
If you are unable to drive for Grab for any reason, alternative options to return the incentives are easily available.
Hassle-free, auto deductions
No need to worry about payment due dates anymore.
Automated deductions from your Cash Wallet will be made over a period of time until your Upfront Cash balance is settled.
One-time admin fee
Just a one-time admin fee. No other fees and charges are associated with this programme at the moment.
However, we will inform you directly in case there are any changes to our fee structure.
We are offering the Upfront Cash Program to a small group of driver-partners and/or delivery partners who were selected for their historical incentive and other earnings, and overall driving pattern.
The Upfront Cash amount offered to each Grab-Partner under the programme is determined based on multiple factors including the partner’s past incentive earnings and driving or delivery history.
Yes, you may apply again in the future if you qualify for the programme.
Grab-Partners who wish to cancel their Upfront Cash Programme and return their incentives for any reasons are encouraged to call customer service hotline at +65 6655 0005 or write in via the Help Centre, as we have a dedicated team who can help them on a case-by-case basis.
No. At the moment, we are only offering the Upfront Cash Programme to a small group of driver-partners and/or delivery partners who were selected for their historical incentive and other earnings and overall driving pattern.
No, it won’t. You will continue to earn your income and incentives as usual.
The Upfront Cash amount will be topped up into your Cash Wallet shortly after applying to the programme successfully. You can then transfer this amount to your bank account.
It will be deducted from your earned incentives via your Cash Wallet. Should your earned incentives be insufficient, we will deduct from any balance in your Cash or Credit Wallets. The time of deduction varies for each transaction.
Deductions will be made on a weekly basis. However, if you are unable to return the weekly incentives, deductions might occur on a more frequent basis till overdue amounts are cleared.
We will attempt to make deductions from your Cash Wallet periodically until the full amount of incentives has been deducted.
Alternatively, you can top up your Credit Wallet, and we can arrange to make deductions from there.
No. The maximum amount you can apply for on the Upfront Cash Programme is displayed on the app. You are unable to apply for anything above the displayed amount.
We are continually updating your Upfront Cash offer based on your latest driving/delivery and incentive and/or other earning patterns.
Grab-Partners who wish to return the unused incentive amounts from their Upfront Cash Programme are encouraged to call our customer service hotline at +65 6655 0005 or write in via the Help Centre, as we have a dedicated team who can help them on a case-by-case basis.
Unfortunately, deductions are automated through your Cash or Credit Wallet. You may leave the amount in your Cash Wallet or transfer it to your Credit Wallet and allow the app to make weekly deductions over the agreed tenure, depending on your programme.
In the event that you are no longer using the Grab Driver App, please call our customer service hotline at +65 6655 0005 or write in via the Help Centre and we will arrange for alternative options for you to return the incentives.
If you are unable to earn sufficient incentives for the payments, you are encouraged to call customer service hotline at +65 6655 0005 or write in via the Help Centre, as we have a dedicated team who can help you on a case-by-case basis.
Apart from the one time admin fee charged for each Upfront Cash application, rest assured that there are no other hidden fees, charges or penalties.