Driver and Delivery Partners

In case of emergencies, Partner Cash Advance is there

Overview

As our valued partner, we have your back. If you ever meet with a financial emergency and need urgent cash, Partner Cash Advance can help.

Why Partner Cash Advance

1

Quick

Upon completion of application, the funds are disbursed to your Grab driver-partner cash wallet immediately, giving you instant access to your cash. Transfer to your GrabPay wallet / bank accounts and start using it right away.

2

Affordable

Low admin fees and no late fees means that we try to keep the loan as affordable as possible. We want to ensure the help extended during such times does not set you back any further.

We only charge a one-time processing fee of up to 2% per month (typically no more than ~1.52% per month). This amount is deducted upfront from the advanced payment amounts disbursed to the applicant. There are no other fees or compounding interests.

3

Easy

Weekly automatic deductions will be carried out from your Grab driver-partner cash wallet so that deductions are smaller and easier for you to repay the loan.

Product Eligibility

How do I become eligible for this program?

This loan is currently only available to selected driver and delivery-partners who fulfill the following requirements*:

  • You have driven with Grab for at least 3 months 
  • You have average monthly Grab earnings of at least SGD 1,000 
  • You have been actively driving within the past 1 week
  • You have met Grab's internal credit risk assessments

* Please note that fulfilling these criteria does not guarantee your eligibility for Partner Cash Advance. These criteria are to be used as guidance to increase your chances of being eligible.

FAQs

Got questions? We’ve got answers.

For more questions, please visit our Help Centre.

  • What is Partner Cash Advance?

    The Partner Cash Advance programme helps Grab’s driver- and delivery-partners have better access to credit in the case of emergency situations or when they have larger-ticket expenses to bear. It is structured in a way that protects our partners’ financial well-being by ensuring they will never incur more debt than their income.

    To be eligible for the loan, you will need to meet some minimum eligibility criteria such as having average monthly earnings with Grab of at least SGD 1,000, and being active with Grab for at least 3 months. 

    More information on the eligibility criteria can be found in our Help Centre

  • Why is the program not available in my application?

    If you are unable to find this program within your driver application, it is likely that you are not eligible for this program.

    Partner Cash Advance is only extended to select and eligible Grab driver-partners. 

    We keep our program open only to eligible Grab drivers-partners who meet certain criteria to be responsible lenders and ensure the financial security of our partners, avoiding the possibility of them being unable to keep a healthy balance between their earnings on the platform and managing payments as much as possible.

  • What is the minimum and maximum amount and tenure available?

    The amount available ranges from $1000 to $10,000*.

    You will be able to select between 3 different tenures - 3 months (13 weeks)/ 6 months (26 weeks)/ 9 months (39 weeks).

    * The amount offered to you depends on your driving behaviour in the past 3 months. As such, you might be offered an amount less than $10,000. 

  • How does Grab decide the maximum amount I am allowed to apply for?

    We decide on your limits based on your driving behavior in the past 3 months. I.e. the more you drive and the higher your earnings in the past 3 months, the higher your limits will be*.

    We do this to ensure we are responsible lenders and that we protect the financial security of our partners, avoiding the possibility of them being unable to keep a healthy balance between their earnings on the Grab platform and managing payments as much as possible.

    *While driving behavior and earnings serve as a main indicator of your limits, higher limits are not always guaranteed

  • How does this programme protect my financial wellbeing?

    We have your best interests at heart and have put in place several measures to protect you when you use the programme.

    1. We put a strict cap on the amount you can borrow. Grab ensures that the amount of cash advance given to you is well within your income range. We also conduct bankruptcy checks when you apply for the programme for higher certainty that you can make repayments.
    2. There are no other interest charges or fees. Unlike traditional or illegal moneylending products, we do not charge any interest, nor late/ hidden fees. You will thus not face a ballooning debt amount
    3. We will help you in the event of payment difficulties. If you are unable to complete your repayments due to health and medical issues, the inability to work or other exceptional situations, we can provide assistance. Please reach out to us via  gfin.sg.ops@grabtaxi.com, with your name and reason for the request, and we will evaluate each request on a case to case basis
    4. You will not be disadvantaged from getting jobs on the Grab platform even if you have missed repayments. Similarly, you are not obliged to drive or deliver with Grab while you are completing your repayments.
    5. We allow early repayments with no penalties, so you have the option of paying off your outstanding amounts faster if you are able to do so
  • Why did Grab launch the Partner Cash Advance Programme?

    Our programme plugs a gap in the market. Many of our partners are currently unable to qualify for personal bank loans, and borrowing from licensed moneylenders or drawing from credit cards have very high interest rates that end up putting them in a worse financial state. Through the Partner Cash Advance programme, our partners can get financial assistance at a lower cost

Grab was granted a certificate of exemption by the Ministry of Law for this programme. As part of the exemption, we are required to comply with certain guidelines under the Moneylenders Act 2008, Moneylenders Rules 2009, and Moneylenders (Prevention of Money Laundering and Financing of Terrorism) Rules 2009.

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Komsan Chiyadis

GrabFood delivery-partner, Thailand

Komsan Chiyadis

GrabFood delivery-partner, Thailand

COVID-19 has dealt an unprecedented blow to the tourism industry, affecting the livelihoods of millions of workers. One of them was Komsan, an assistant chef in a luxury hotel based in the Srinakarin area.

As the number of tourists at the hotel plunged, he decided to sign up as a GrabFood delivery-partner to earn an alternative income. Soon after, the hotel ceased operations.

Komsan has viewed this change through an optimistic lens, calling it the perfect opportunity for him to embark on a fresh journey after his previous job. Aside from GrabFood deliveries, he now also picks up GrabExpress jobs. It can get tiring, having to shuttle between different locations, but Komsan finds it exciting. And mostly, he’s glad to get his income back on track.