GrabFood Merchant Salesforce

Offline Services

Online Services

Offine Services

Dine-in

✔️ Dine-in customer reviews feature

✔️ Customisable profile to promote the store

✔️ No charges, Grabfood stores automatically will have a dine-in profile
(Excluding restaurant categories with no dine-in facilities)

Scan To Order

✔️ Digital Menu Hostings & Updates

✔️ Delivery/Fulfillment
*Reduce manpower & menu revamp costs

✔️ Payment & Loyalty Points

Hubbo Pos
(Grab Preferred POS)

✔️ Train staff in no time
Easy to set up, even easier to use

✔️ Boost productivity by 35%
Automates all orders and payments

✔️ Zero upfront cost
Start at no cost and choose the payment plan that’s right for you, from RM3/day

Dine-in

✔️ Dine-in customer reviews feature

✔️ Customisable profile to promote the store

✔️ No charges, GrabFood stores automatically will have a dine-in profile (Excluding restaurant categories with no dine-in facilities)

Scan To Order

✔️ Digital Menu Hostings & Updates

✔️ Delivery/Fulfillment
Reduce manpower & menu revamp costs

✔️ Payment & Loyalty Points

HUBBO POS

✔️ Train staff in no time
Easy to set up, even easier to use

✔️ Boost productivity by 35%
Automate orders and payments

✔️ Zero upfront cost
Choose the right payment plan, from RM3/day

GrabFood Delivery

✔️ Plarform Marketing Demand Generation

✔️ Digital Menu Hostings & Updates

✔️ Delivery/Fulfillment

✔️ Payment & Loyalty Points

GrabFood Pickup

✔️ Plarform Marketing Demand Generation
(Nearby merchant discoverability)

✔️ Digital Menu Hostings & Updates

✔️ Payment & Loyalty Points

Grab Online Shop

✔️ Digital Menu Hostings & Updates

✔️ Delivery/Fulfillment
*Delivery by GrabExpress

✔️ Payment & Loyalty Points



Online Services

GrabFood Delivery

✔️ Plarform Marketing Demand Generation

✔️ Digital Menu Hostings & Updates

✔️ Delivery/Fulfillment

✔️ Payment & Loyalty Points

Self Pick-Up

✔️ Plarform Marketing Demand Generation
*Nearby merchant discoverability

✔️ Digital Menu Hostings & Updates

✔️ Payment & Loyalty Points

Grab Online Shop

✔️ Digital Menu Hostings & Updates

✔️ Delivery/Fulfillment
*Delivery by GrabExpress

✔️ Payment & Loyalty Points

自取服务Grab Online Shop 仅限于签署了 GrabFood 外送服务 的商家伙伴。

Only merchant-partners that have signed up for GrabFood Delivery can opt in for GrabFood Pickup.

GrabFood 外卖行程

自取步骤

Grab 线上商店服务步骤

食客扫描以订购步骤

为何与Grab合作?

GrabFood 外卖行程

为何与Grab合作?

GrabFood 外卖行程

GrabFood 外卖行程

让我们开始吧!

常见问题

GrabFood是一个将美食从餐饮业者送到消费者手上的外卖平台。通过我们的自取服务,消费者还可以选择到餐厅自取食物

我们将帮助您的餐厅或摊位带来更多的生意量!与我们合作,您可以轻松地与Grab数百万的用户进行连接,让您的生意充分地往线上扩展。

您需要提供以下文件来成为我们的商家合作伙伴:

  1. 商业文件副本 – SSM表格D或9,24,49
  2. 签署合约的董事的身份证(IC) / 护照副本 (彩色、正面和背面) -(最终受益董事 UBO 必须在SSM中拥有至少25%的股份)
  3. 银行帐单页头副本
  4. 品牌Logo副本
  5. 带有永久招牌和品牌标志的店面照片副本
  6. 带有价格的店内菜单副本
  7. Gmail电子邮件地址
  8. 营业执照副本(如有)
  9. 清真认证的副本(如有)
  10. SST证明(如有)
  11. 保险单副本(如有)

参考链接 : https://grb.to/gfsampledoc

请在填写上方的表格。请确保尽可能准确地填写您的资料。

Grab销售代表将通过电子邮件与您联系,以协助您完成注册。因此,为了了解进一步的更新,请确保在注册后经常查阅您的电子邮件。

请准备好所需的文件,”成为GrabFood商户-合作伙伴需要什么?”

文件参考链接: https://grb.to/gfsampledoc

服务费:

所有 GrabFood (食品外送) 订单的服务费最高为 30%;GrabFood Self Pick Up (自取) 的服务费最高为 15%。您通过 Grab 收到的每个订单 (包括配送和自取订单) 都将会被收取此费用。请注意,此项服务费未包含SST。

*商家可以要求与销售代表商议服务费,但商业条款变更取决于 Grab 的决定。*

Grab 收取的服务费可以确保我们的外送团队得到公平的报酬以及为线上订餐与配送服务提供完善的平台。

商家合作伙伴的服务费大部分用于支付我们的外送合作伙伴。因为我们相信以此策略不但能提升他们的工作效率,也能充分支付他们的时间、路程和努力。我们不但将大部分的服务费支付给外送合作伙伴,消费者所支付的外送费用也将归他们所有。

其余的费用(如有)将用于支付运营成本,其中包括外送团队的保险、安全设备(口罩等)、GrabRewards、无现金支付交易成本(例:1%至3%的信用卡费用)、产品和服务的提升、营销成本和后台人力,如我们的客服团队。

是的,商家应保证在Grab App上所有餐点的零售价格与商家通过自己的平台或渠道提供给消费者的价格相似。

若您有意在GrabFood上销售组合/套餐,请确保套餐内的食物是您店内菜单中的单点。组合菜单的价格应与店内单点的总额一致。

请使用我们的Excel菜单模板来创建您的组合菜单:https://grb.to/gfexcelmenu

是的,只要您的生意拥有注册GrabFood所需的文件即可。

我们鼓励非接触式支付方式,特别是在这个时期。因此,在注册 GrabFood 时,也会包括 GrabPay 服务,该服务允许我们的商家合作伙伴能够在店内接受 GrabPay。所有的 GrabPay 交易额都会进入您的Grab商家钱包,以便您能够掌握最及时的收入情况。

*请注意,所有 GrabPay 交易将包括 1% 的交易费。

 

Scan to Order(STO)是Grab推出的二维码点餐方案,允许堂食者扫描桌上的二维码来点餐和付款。

 *备注: 所有无现金交易(信用卡/GrabPay支付)都将收取1.9%的交易费。然而现金支付将不收取任何交易费。

Enjoy 9% (RM8) Rebate at
AEON

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.