Friday April 10th, 2026

Group Rides: Terms of Service

Last modified: 10th April 2026

These Group Rides: Terms of Service are to be read together with the Terms of Service. By using our Service, in particular, the Group Rides feature found on the Grab Platform, you are deemed to have read, agreed and understood the terms and conditions of our Terms of Service, which are applicable to you. If you do not agree to the terms and conditions of our Terms of Service, please do not use or continue using our Platform or Service.

All defined terms not defined in this Group Rides: Terms of Service, carry the same meaning as defined in the Terms of Service.

General

  1. You are responsible for ensuring that all details you entered in respect of the Group Ride are accurate and complete (including route, pick-up and drop-off points and ride type). Grab shall not be liable for any delays or cancellations by reason of erroneous details or trip type entered by you on the Platform.

  2. The Group Ride (including payment method or split fare preference) cannot be amended once the host has finalised and booked the Group Ride.

  3. By hosting or joining a Group Ride you acknowledge and agree that members in the same Group Ride will be able to see each other’s profiles (including username, profile picture).

As a Host

  1. You are responsible for selecting the payment type for the Group Ride. Where “Equal Split Fare” is selected and any member of your Group Ride fails to make payment, Grab reserves its right to deduct the outstanding amount from your chosen payment option. Grab shall not be liable for any payment disputes arising from a member’s failure to pay you.

  2. You agree that you are the main contact for the Group Ride and you may contact or receive communications from Grab and/or the Partners on behalf of all members (including in relation to any issues arising from the Group Ride).

As a Member

  1. Where “Equal Fare Split” has been selected for payment, you are responsible for the payment of your equal share (which includes Platform & Partner Fee and Driver Fee). If your payment option fails, Grab may deduct the outstanding amount from the host’s chosen payment option. Grab shall not be liable for any payment disputes arising from your failure to pay the host.

  2. You authorise the host to be the main contact for the Group Ride and the host may contact or receive communications from Grab and/or the Partner on your behalf (including in relation to any issues arising from the Group Ride).

We reserve the right to add, amend or remove these Terms of Service at any time, without the need for prior notice. If you do not agree to any of the changes, you must stop using our Platform and Services. Please note that your continued use of our Platform and Services will mean that you have agreed and consented to any changes to this Terms of Service.

Enjoy 9% (RM8) Rebate at
AEON

  • Valid from 15 Jan 2022 – 28 Feb 2022
  • Minimum spend: RM88
  • Limited to 62,500 redemptions 
  • TWO(2) redemptions per user throughout the campaign

1. Campaign period is from 15 January 2022 (12:00am) – 28 February 2022 (11.59pm).
2. GrabPay users are eligible for a “RM8 rebate” in your “My Rewards” when you spend a minimum of RM88 on a single receipt via GrabPay Wallet.
3. The offer of “RM8 rebate” is limited to a total of 62,500 redemptions throughout the campaign period.
4. Offer is valid for TWO (2) in-store redemptions with a cap of ONE(1) redemption per user per day throughout the campaign. Shared across AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness throughout the campaign period. 
5. The “RM8 rebate” will be awarded instantly with a minimum transaction of RM88 with GrabPay at all outlets of AEON Co, AEON BiG, AEON MaxValu Prime, AEON Wellness; The rebate can be found under “My Rewards”. Rebate must be redeemed by clicking “use now” under “My Rewards” 30 days from the date of issuance.
6. The campaign will cease once all redemptions have been fully awarded or at the expiration of the campaign period, whichever is earlier.
7. Offer is based on a first come first served and while stocks last basis only.
8. Grab and AEON Group shall not be under any obligation to inform users, on any communication channels once the offer has been fully redeemed.
9. Offer is only available for AEON Co, AEON BiG, AEON MaxValu Prime, and AEON Wellness physical stores purchases at cashier counter only via GrabPay Wallet; offer is not applicable for online or GrabMart purchases.
10. Offer is not exchangeable for cash or replacements.
11. Offer is not valid with any other voucher, discount or promotion.
12. Grab and AEON Group reserve the right to alter, extend or terminate the promotion, or amend the terms and conditions at its sole discretion at any time without prior notice. In case of any disputes directly or indirectly arising from the promotion, the decision of Grab and AEON Group shall be final.
13. These terms and conditions shall be governed by the laws of Malaysia and any dispute arising out of or in connection with promotion shall be referred to the exclusive jurisdiction of courts of Malaysia.
14. This rebate is non-transferable to any party.